INFINITI of Naperville

Customer Service First experience with this dealership, and would not hesitate to highly recommend them! From sales, John Schultz, to finance, Paul Kay, to Mark Felso First experience with this dealership, and would not hesitate to highly recommend them! From sales, John Schultz, to finance, Paul Kay, to Mark Felson, delivery specialist. A wonderful experience! Everyone on site was friendly and approachable, and extremely helpful! More

Excellent Service Met with John Schultz, Sean Pelkey & Mark Felson. Bought a 2015 Q50. John's ability to make everything run smoothly, with a concern for my personal ti Met with John Schultz, Sean Pelkey & Mark Felson. Bought a 2015 Q50. John's ability to make everything run smoothly, with a concern for my personal time needs. Mark did an excellent job reviewing the workings of my new old car. Very nice job!! Financing with Sean was a great experience, concise, complete yet casual. Nice job. More

Excellent, efficient service Met with John Schultz to buy out my lease and sign documents at the dealership all went well with no issues. He explained the process to me while I s Met with John Schultz to buy out my lease and sign documents at the dealership all went well with no issues. He explained the process to me while I sat in his office then waited for Sean to sign final documentation. More

Great service John Shultz and Sean Pelkey were excellent to work with. John was helpful with answering all our questions and made the buying process very fast and John Shultz and Sean Pelkey were excellent to work with. John was helpful with answering all our questions and made the buying process very fast and easy. More

Very Helpful Team! John Schultz was great to work with. He listened to what I wanted and delivered. I purchased a pre-owned car, but he and the rest of the team treated John Schultz was great to work with. He listened to what I wanted and delivered. I purchased a pre-owned car, but he and the rest of the team treated me as though I were purchasing a top-end new vehicle. Paul Kay made the financing and paperwork quick and easy, and everyone I encountered was friendly and nice. I would absolutely recommend this dealership to anyone looking for a quality vehicle. More

Quick Response from an Internet inquriy I enjoy the quick response from just gong on the internet. all the information was emailed to me and the next day I received a phone call. I provide I enjoy the quick response from just gong on the internet. all the information was emailed to me and the next day I received a phone call. I provided with a very good price for my trade in and could apply that to the purchase price of the car and other pert. No pressure what so ever after the final decision was made! I just wish we lived in Illnois so I could have went to at least see and test drive the car of my dreams! But Ohio is 5 hrs away:( My husband isn't ready for a car note, but then again who is:) I will still keep my eye open on this car since they don't make them any longer:( More

Adam is One Seasoned And extremely polite Salesman. Great buying experience , Professional staff, One of the best all-together looking dealerships I have visited lately . Adam Murczek was great in meet Great buying experience , Professional staff, One of the best all-together looking dealerships I have visited lately . Adam Murczek was great in meeting all my needs and requests, all-dough he is a tough negotiator he was correct at all times and handled everything politely and with respect to the client , me in this case. SO that being said most definitely can and will recommend this dealership in the future, and I also have Adams business card on top of all my Car Salesman business cards pile. Not to forget Paul A. Key , not every day you meet elegant and well-groomed men like him, it is a pleasure to talk to him and have all the financing and warranty questions answered in the most explanatory manner possible - great specialist in his field. So to resume: One great experience after another at Infiniti of Naperville. More

Great experience and was a quick no pressure deal We went to the dealership to look and before you know it we leased a QX60. Our salesman Adam Murczek was very knowledgeable and friendly. It was a We went to the dealership to look and before you know it we leased a QX60. Our salesman Adam Murczek was very knowledgeable and friendly. It was a great experience to finally have a dealership that was professional and easy to work with. We especially liked working with Mark Felson as he took great pride in showing us all of the cars functions and details. Sean Pelkey also made the financing of leasing a new vehicle a lot of fun as well as he explained everything thoroughly. Working with all 3 of them made leasing our new Infiniti a great experience. More

Quick no pressure deal I had been looking for a used Sentra, I found the car I purchased online. I spoke to a friend, EJ Dellibovi that had purchased a couple cars from your I had been looking for a used Sentra, I found the car I purchased online. I spoke to a friend, EJ Dellibovi that had purchased a couple cars from your dealership he sent me to Doug I had a quick no hassle experience. More

Excellent service Walked in with regular clothes and tell me y I did not get rejected based on appearance very nice people. Would recommend to friends and family. They Walked in with regular clothes and tell me y I did not get rejected based on appearance very nice people. Would recommend to friends and family. They work with you to get the best deal for you. More