INFINITI of Naperville

A great buying experience. No high pressure, look for what's best for me considering my needs, and found my new Q50 which I love. what's best for me considering my needs, and found my new Q50 which I love. More

Great car buying experience. Ernie was fantastic at communications; just the right combination of tenacious and leaving us have our room. I look forward to future car buying purchases from Ernie. Ryan communications; just the right combination of tenacious and leaving us have our room. I look forward to future car buying purchases from Ernie. Ryan did an excellent job in his 1 hour plus review of the features on my car. More

I don't have enough words to describe it. Simply "the best car joint on earth". Abe and Steve are the most pleasant, amazing and honest sales people that you can talk to. I came with a smile and the "the best car joint on earth". Abe and Steve are the most pleasant, amazing and honest sales people that you can talk to. I came with a smile and they made me leave with even bigger one. This is my second car that they helped me buy and I would be coming back again and again. Ryan is always spot on. He knows these cars better than anyone and made the transfer from the old to the new car seamless. Thank you guys for the great experience. More

I truly enjoyed my experience. I love the non-haggling manner the sales men used!!! I am extremely pleased with my purchase! Thank you Cheryl Keilson manner the sales men used!!! I am extremely pleased with my purchase! Thank you Cheryl Keilson More

This was "the best" car buying experience we have ever had. We enjoyed working with Ray Wolski and appreciated his sales approach and style. Ray was very accommodating during our decision maki have ever had. We enjoyed working with Ray Wolski and appreciated his sales approach and style. Ray was very accommodating during our decision making process and arranged for us to take home an Infiniti JX multiple times. We would definitely recommend Ray and the dealership to our family and friends. More

There are not enough words to describe how helpful and honest Renato Garcia was. We initially met over the phone and EVERYTHING he stated on the phone was exactly what transpired once I arrived in the de honest Renato Garcia was. We initially met over the phone and EVERYTHING he stated on the phone was exactly what transpired once I arrived in the dealership. I would reccomend my entire sphere of influence to Renato Garcia. More

I found my 2007 Kia Optima on Cars.com. The car was at Infiniti of Naperville; I called and spoke to one of the very friendly sales representatives. He was courteous, answered my questions and invited me Infiniti of Naperville; I called and spoke to one of the very friendly sales representatives. He was courteous, answered my questions and invited me to come and see the vehicle. I am glad I did; the car was very clean and I got to test drive it to my satisfaction. They gave me a good trade in dollar for my old car, and helped me get financing; all with a smile and great car. I would go to this dealership again. I am well pleased. More

Working with Patrick was great from the start. He had everything ready for me when I pulled up & he greater me at the door. I was able to test drive all I wanted and make my own no pressure choice. Thi everything ready for me when I pulled up & he greater me at the door. I was able to test drive all I wanted and make my own no pressure choice. This is my third infiniti from this dealer and the financing and negotiating are seamless and friendly. More

I just leased my 4th Infiniti from Edie Hebert. She is without a doubt the best salesperson I have ever worked with. Her attention to detail is near perfect. When I've turned in my previous cars, without without a doubt the best salesperson I have ever worked with. Her attention to detail is near perfect. When I've turned in my previous cars, without my reminding her, she has always made sure my personal information was removed from my Bluetooth and GPS. She remembers the conversations we've had over the years and has developed a solid understanding of my likes and needs. And no salesperson has ever delivered a new car to me with the attention to detail and the patience to take whatever length of time necessary for me to understand the technology and to use my new car's features to their maximum. The best compliment I can pay to Edie Hebert is the fact that I could have leased my new M37X at my local dealership, about 5 miles from my home, at the same monthly payment. Instead, I chose to drive 40 miles from my home to lease my car from Edie. As a side note, Infiniti of Naperville now has an Accessories and Delivery Specialist, Ryan Indelicato. Ryan took over Edie's job of delivering the new car to me. The transfer of responsibilities was seamless. Ryan started with the driver's door and we ran through every new feature on the car. It was obvious that he had the Operators Manual down cold. More

I worked closely with both Tony and Steve through the whole process of identifying the car I wanted, arranging for an agreed-upon trade amount for the two cars I was trading and eventually agreeing on a whole process of identifying the car I wanted, arranging for an agreed-upon trade amount for the two cars I was trading and eventually agreeing on a purchase price. Steve drove out to my home to review the two trades and worked with me to deliver them to the dealership. To fully comprehend why I felt like I was receiving special, highly customer importance treatment by these two individuals and the dealership, it needs to be noted that my home is about 30 miles away from the dealership. Customer service, over and above the norm should be the motto of this dealership. I found both Tony and Steve to be completely above-board with pricing, features and what they would/could do or not do deal wise. No games were played and they were friendly and appropriately attentive to my needs and wishes as a customer. I've called them both by phone twice since we consummated the deal with questions about operation or fine points about how the car operates. In each instance, they immediately attended to and answered my questions, or called me back promptly to supply answers. I couldn't be more pleased by the dealership or the two gentlemen (Steve and Tony) with whom I worked. Will definitely work with them and personally recommend them for all future automobile purchases. More