INFINITI of Naperville

Mr. Peters, His very professionalalso, made sure we Mr. Peters, His very professionalalso, made sure we will be happy and satify with our buying experience. Result to that sales deal we were in and ou Mr. Peters, His very professionalalso, made sure we will be happy and satify with our buying experience. Result to that sales deal we were in and out without a question in our mind if we over paid or made the wrong choice. We will definite come back for future buy. Thank you Joe for the great honest service to make our buying experience smooth More

I believe this is the 8th vehicle that I've leased from Infiniti of Naperville/Lisle. Edie Hebert was the first salesperson that I delt with, and she was instrumental in this sale. My lease was not up from Infiniti of Naperville/Lisle. Edie Hebert was the first salesperson that I delt with, and she was instrumental in this sale. My lease was not up until December, but Edie called me and asked if I would like to get into a new car now. The deal she offered was too good to pass up. When I came in today to complete the sale, the entire staff could not have been nicer. Edie was there to greet me. She turned me over to Ray Wolski and he processed the paperwork for me. He had emailed the credit form, so I was able to complete that before coming in. A real time-saver. Ryan Indeligato took me for a tour of the new vehicle. Since I was just coming out of the same car, many of the features were familiar, so things moved along nicely. We completed the tour and then I finished up the lease agreement with Adam Arliskas. An electronic, very smooth process. Finally, they all walked me out to the service area where the car was waiting. I was re-introduced to a couple of service specialists. All very familiar as I have been doing business and service since 1998. Everyone made me feel special. I would not hesitate to recommend the team at Infiniti of Naperville to anyone. More

Thank you very much for the excellent service. We are very happy with our experience. Our special thanks for Jim Hanahan, Ryan Indelicato, and Rich Ligeza. very happy with our experience. Our special thanks for Jim Hanahan, Ryan Indelicato, and Rich Ligeza. More

Bought a G35x in Dec 2008 through Steve and have been so happy with all facets of the purchase that I came to test drive the EX and FX 37 as we are about to add a new driver and need another vehicle. happy with all facets of the purchase that I came to test drive the EX and FX 37 as we are about to add a new driver and need another vehicle. More

I saw the van online, sent an email on Thursday night requesting a phone call in the morning. Thr email response was the best I've seen and the phone call came the following morning by Bill. I told Bill requesting a phone call in the morning. Thr email response was the best I've seen and the phone call came the following morning by Bill. I told Bill I was interested and we would need to discuss the trade in value, price of his van, APR, extended warranty and a few smaller details. I met Bill Saturday morning with one of my kids in tow. Bill and John Mac moved me through the process quickly and I left with a new van and made it to my kids basketball game by 10 minutes. This was the best experience I've ever had and I've bought about 20 cars in my lifetime. Thank you Bill and John! More

Great experience. Fair price, fast service. This is the 3rd car I have leased or purchased from Bill Haines, and I will definitely be back. I would recommend this dealership for anyone interested in Inf 3rd car I have leased or purchased from Bill Haines, and I will definitely be back. I would recommend this dealership for anyone interested in Infiniti products More

The pricing was extremely aggressive and straight forward. It made the process quick and easy. Furthermore, it was nice to have a wide selection of colors. Most importantly, the customer service was forward. It made the process quick and easy. Furthermore, it was nice to have a wide selection of colors. Most importantly, the customer service was great. I was able to handle the deal over the phone. The vehicles were prepped and ready on the day that paperwork was signed. More

Bob Kozar moved the process along at the pace I wanted to sell the car to me....with little of the usual BS I get when I went to other dealerships. We got the deal done quickly ....with a trade.....at terms sell the car to me....with little of the usual BS I get when I went to other dealerships. We got the deal done quickly ....with a trade.....at terms acceptable to both of us.....and Bob added some value added things to me at no additional cost to me which were and are appreciated. More

I drove up from Indianapolis and I'm happy I did. I first spoke to Bob Kozar and after making me comfortable that the car was as clean and taken care of as it had appeared, I made a deposit over the ph first spoke to Bob Kozar and after making me comfortable that the car was as clean and taken care of as it had appeared, I made a deposit over the phone. The next day I was in Chicago taking delivery. Your dealership was great from the time I drove up and met Bob at the door, to a week later when he mailed a spare set of keys that he tracked down for me. I think the single best thing about the experience is how Bob had an even keel about him. He had a good balance of professionalism and for lack of better words, down to earthness. He explained things well and in the end, I left feeling happy with my purchase. I recently bought a new Toyota van for my wife and actually walked away from the first dealer that was inattentive. The next dealership was great and that's where I bought our van. I now have one Toyota dealer that has earned my loyalty for my Toyota (van) needs and I will be using your team when I'm ready to upgrade to a newer Infiniti. Thanks for a great experience, Chad Lewis More

This was the second dealership I went to visit (the first was a non-infinit dealer) and the differences were night and day. At Infiniti of Naperville-Lisle everyone I interacted with was extremely helpful was a non-infinit dealer) and the differences were night and day. At Infiniti of Naperville-Lisle everyone I interacted with was extremely helpful and personable. They hold customer satisfaction close to the heart. Joe Peters was not pushy, even in the slight, and I could tell his goal was to ensure I was happy. I ended up finding a car (2012 G 37 sport) I was in love with, but the seat did not fit my frame properly. Joe Peters was able to help me get the seat modified (removing the bolster plates) at a discounted price. I love the car and the great service. More