INFINITI of Naperville

I saw the van online, sent an email on Thursday night requesting a phone call in the morning. Thr email response was the best I've seen and the phone call came the following morning by Bill. I told Bill requesting a phone call in the morning. Thr email response was the best I've seen and the phone call came the following morning by Bill. I told Bill I was interested and we would need to discuss the trade in value, price of his van, APR, extended warranty and a few smaller details. I met Bill Saturday morning with one of my kids in tow. Bill and John Mac moved me through the process quickly and I left with a new van and made it to my kids basketball game by 10 minutes. This was the best experience I've ever had and I've bought about 20 cars in my lifetime. Thank you Bill and John! More

Great experience. Fair price, fast service. This is the 3rd car I have leased or purchased from Bill Haines, and I will definitely be back. I would recommend this dealership for anyone interested in Inf 3rd car I have leased or purchased from Bill Haines, and I will definitely be back. I would recommend this dealership for anyone interested in Infiniti products More

The pricing was extremely aggressive and straight forward. It made the process quick and easy. Furthermore, it was nice to have a wide selection of colors. Most importantly, the customer service was forward. It made the process quick and easy. Furthermore, it was nice to have a wide selection of colors. Most importantly, the customer service was great. I was able to handle the deal over the phone. The vehicles were prepped and ready on the day that paperwork was signed. More

Bob Kozar moved the process along at the pace I wanted to sell the car to me....with little of the usual BS I get when I went to other dealerships. We got the deal done quickly ....with a trade.....at terms sell the car to me....with little of the usual BS I get when I went to other dealerships. We got the deal done quickly ....with a trade.....at terms acceptable to both of us.....and Bob added some value added things to me at no additional cost to me which were and are appreciated. More

I drove up from Indianapolis and I'm happy I did. I first spoke to Bob Kozar and after making me comfortable that the car was as clean and taken care of as it had appeared, I made a deposit over the ph first spoke to Bob Kozar and after making me comfortable that the car was as clean and taken care of as it had appeared, I made a deposit over the phone. The next day I was in Chicago taking delivery. Your dealership was great from the time I drove up and met Bob at the door, to a week later when he mailed a spare set of keys that he tracked down for me. I think the single best thing about the experience is how Bob had an even keel about him. He had a good balance of professionalism and for lack of better words, down to earthness. He explained things well and in the end, I left feeling happy with my purchase. I recently bought a new Toyota van for my wife and actually walked away from the first dealer that was inattentive. The next dealership was great and that's where I bought our van. I now have one Toyota dealer that has earned my loyalty for my Toyota (van) needs and I will be using your team when I'm ready to upgrade to a newer Infiniti. Thanks for a great experience, Chad Lewis More

This was the second dealership I went to visit (the first was a non-infinit dealer) and the differences were night and day. At Infiniti of Naperville-Lisle everyone I interacted with was extremely helpful was a non-infinit dealer) and the differences were night and day. At Infiniti of Naperville-Lisle everyone I interacted with was extremely helpful and personable. They hold customer satisfaction close to the heart. Joe Peters was not pushy, even in the slight, and I could tell his goal was to ensure I was happy. I ended up finding a car (2012 G 37 sport) I was in love with, but the seat did not fit my frame properly. Joe Peters was able to help me get the seat modified (removing the bolster plates) at a discounted price. I love the car and the great service. More

Joe Peters really listened to what we were looking for and provided good options. We were able to find what we were looking for, and to feel confident that the car was right for us. Randy Chin did an ex and provided good options. We were able to find what we were looking for, and to feel confident that the car was right for us. Randy Chin did an excellent job walking us through the features of the car. Both were very considerate of the use of our time; the process was effective and efficient. We are very satisfied Infiniti owners! More

Best, most efficient lease experience ever! This is my second car from this dealership. Wouldn't go anywhere else. Will recommend this dealership to all my friends. second car from this dealership. Wouldn't go anywhere else. Will recommend this dealership to all my friends. More

I had a very positive experience. This is my second purchase with your dealership. After calling back my old salesman, Adam Arliskas, he connected me with Scott who was also great to work with. I very purchase with your dealership. After calling back my old salesman, Adam Arliskas, he connected me with Scott who was also great to work with. I very much appreciate being able to work out most the numbers on the phone saving me time in the dealership. I thoroughly appreciated the professional treatment from all three of these men when coming into the dealership today to finalize my purchase. I was driving home in my new car in 11/2 hours-- now that's fantastic service. More

Couldn't be happier with my experience at Infiniti of Naperville-Lisle. Scott and Renato made the sales experience very smooth, and Ryan's knowledge of the car was exceptional when going through the wal Naperville-Lisle. Scott and Renato made the sales experience very smooth, and Ryan's knowledge of the car was exceptional when going through the walk-through! More