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INFINITI of Naperville

Naperville, IL

4.9
3,497 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,497 reviews

March 02, 2013

Great experience. Fair price, fast service. This is the 3rd car I have leased or purchased from Bill Haines, and I will definitely be back. I would recommend this dealership for anyone interested in Inf More

by mchivini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Limjuco
Mar 07, 2013 -

INFINITI of Naperville responded

Infiniti of Naperville-Lisle cannot thank you enough for continuing to be a part of our dealership family and for the wonderful review. We are very happy to hear that your experience with Bill Haines was just as satisfactory as your first vehicle purchase from Infiniti. Please give us a call if you have any future questions or issues and we look forward to seeing you again soon when your new Infiniti is ready for its first service. Thanks again and happy/safe driving!

March 01, 2013

The pricing was extremely aggressive and straight forward. It made the process quick and easy. Furthermore, it was nice to have a wide selection of colors. Most importantly, the customer service was More

by RuthAnnGentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Saldana
Mar 01, 2013 -

INFINITI of Naperville responded

Infiniti of Naperville-Lisle would like to thank you for your excellent review, perfect DealerRater score and of course your business. It is great knowing that you found our phone process to be efficient and friendly. We look forward to seeing you again in the future and wish you happy/safe driving in your new Infiniti vehicles!

February 27, 2013

Bob Kozar moved the process along at the pace I wanted to sell the car to me....with little of the usual BS I get when I went to other dealerships. We got the deal done quickly ....with a trade.....at terms More

by magic1515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2013 -

INFINITI of Naperville responded

Thank you for the wonderful review and the perfect DealerRater score for Infiniti of Naperville-Lisle. We are very happy to hear that purchasing a new Infiniti with Bob Kozar was an experience that went above and beyond any of your previous dealership encounters. Please feel free to give us a call if you have any future questions or issues and we look forward to seeing you in again in service when your Infiniti is ready for it's first free oil change. Thanks again and happy/safe driving during this winter season!

February 26, 2013

I drove up from Indianapolis and I'm happy I did. I first spoke to Bob Kozar and after making me comfortable that the car was as clean and taken care of as it had appeared, I made a deposit over the ph More

by jendenlou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2013 -

INFINITI of Naperville responded

Infiniti of Naperville-Lisle would like to thank you for driving the extra mile to get to our dealership, for purchasing an Infiniti and for the excellent review. We are very happy to hear that your total experience with Bob Kozar was everything you could ask for and more. Thank you again for becoming a part of our dealership family and we look forward to seeing you again when you are ready for your vehicle upgrade. The enitre staff at Infiniti of Naperville-Lisle wishes you happy and safe driving till your next visit!

February 25, 2013

This was the second dealership I went to visit (the first was a non-infinit dealer) and the differences were night and day. At Infiniti of Naperville-Lisle everyone I interacted with was extremely helpful More

by Akniuksta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peters
Feb 26, 2013 -

INFINITI of Naperville responded

The Infiniti of Naperville-Lisle staff works very hard to make every customer experience comfortable and enjoyable so we are very happy to hear when our hard work is noticed and appreciated. Thank you for the outstanding review and your recent vehicle purchase. Please feel free to give us a call if you have any future questions or issues and happy/safe driving during this winter season!

February 24, 2013

Joe Peters really listened to what we were looking for and provided good options. We were able to find what we were looking for, and to feel confident that the car was right for us. Randy Chin did an ex More

by tdmpawlowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Peters
Feb 26, 2013 -

INFINITI of Naperville responded

Infiniti of Naperville-Lisle cannot thank you enough for your new Infiniti purchase and for the wonderful review. We are very happy to be making you a part of our dealership family and look forward to seeing you again soon when your vehicle is ready for it's first free oil change. Please feel free to recommend our dealership to any of your family or friends and happy/safe driving till your next visit!

February 23, 2013

Best, most efficient lease experience ever! This is my second car from this dealership. Wouldn't go anywhere else. Will recommend this dealership to all my friends. More

by Ajrogers4550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2013 -

INFINITI of Naperville responded

Infiniti of Naperville-Lisle cannot thank you enough for your continued business and for the outstanding DealerRater review/score. As always our door is open for any future questions or vehicle inquires and we look forward to seeing you in the future. The entire Infiniti of Naperville-Lisle staff wishes you happy and safe driving this winter season!

February 23, 2013

I had a very positive experience. This is my second purchase with your dealership. After calling back my old salesman, Adam Arliskas, he connected me with Scott who was also great to work with. I very More

by Collbabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2013 -

INFINITI of Naperville responded

Thank you for your wonderful review of Infiniti of Naperville-Lisle, the perfect DealerRater score and of course your continued business. We are very happy to hear that every experience you have had with our dealership has been professional and incredibly efficient. Please feel free to recommend our dealership to any of your family or friends and we look forward to seeing you again in the future. Thanks again and happy/safe driving in your new vehicle!

Feb 26, 2013 -

INFINITI of Naperville responded

Thank you for your wonderful review of Infiniti of Naperville-Lisle, the perfect DealerRater score and of course your continued business. We are very happy to hear that every experience you have had with our dealership has been professional and incredibly efficient. Please feel free to recommend our dealership to any of your family or friends and we look forward to seeing you again in the future. Thanks again and happy/safe driving in your new vehicle!

February 23, 2013

Couldn't be happier with my experience at Infiniti of Naperville-Lisle. Scott and Renato made the sales experience very smooth, and Ryan's knowledge of the car was exceptional when going through the wal More

by chrishonold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renato Garcia
Feb 26, 2013 -

INFINITI of Naperville responded

Infiniti of Naperville-Lisle is very happy to hear you had such a great experience with our dealership and it's staff. Our door is always open if you have any future questions or issues and we hope to see you again. Thank you for the positive review and of course your new vehicle purchase. We wish you happy and safe driving during this winter season!

February 20, 2013

Tony did more than expected to meet my new vehicle purchase wants. He kept in constant contact with me and addressed my concerns as we moved along in the process. My experience with Tony will be the More

by wildcatsKSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Saldana
Feb 26, 2013 -

INFINITI of Naperville responded

Here at Infiniti of Naperville-Lisle we would like to thank you for becoming a part of our dealership family and for the perfect DealerRater score. We are glad to hear that your experience with Tony Saldana was one with which you could build a lasting dealership relationship. Thanks again and happy/safe driving till your next visit!

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