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INFINITI of Naperville

Naperville, IL

4.9
3,501 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,501 reviews

December 04, 2021

This is my third Q50 Red Sport from this dealer, I live closer to others, but Daniel DuBois is one fantastic agent! Well done every time! Thank you for all the service! More

by erickfettingis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel DuBois
December 03, 2021

We have been talking our car to Infiniti of Naperville since 2004. We have always had a very good experience with the dealership. More

by christysaintjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Berry, Kaitlyn Kessler
November 30, 2021

Recently went to buy a used car and was very pleased. Heidi was so nice and friendly. She explained a lot about the car I was planning on purchasing, and really got into detail. I would definitely recomm More

by Carlos Escobar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Guttman, Christian Lynch, Heidi Guttman
Dec 06, 2021 -

INFINITI of Naperville responded

Hi Carlos Escobar, thank you so much for your positive comments about Heidi G and Infiniti Of Naperville!

November 29, 2021

Very nice to do business with. Staff was very courteous and helpful, and they exceeded my expectations. The salesperson I worked with, Heidi was a real sweetheart. I was very happy with the experience at a More

by markfrom4cast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Guttman, Heidi Guttman
Nov 30, 2021 -

INFINITI of Naperville responded

Markfrom4cast, thanks for your praise and kind comments about Heidi and our team. We hope you have many free miles with your INFINITI

November 28, 2021

Joey was very knowledgeable and patient. Showed us multiple vehicles until we found one we were happy with. Garrett was also amazing! I highly recommend this dealership More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett , Joseph F.L. Wood
Nov 30, 2021 -

INFINITI of Naperville responded

Happy Customer, we are so happy to read such a great review about Joey W. Garrett S. and the rest of the team here at Infiniti Of Naperville!

November 24, 2021

My husband and I had a great experience from beginning to end. Heidi took us on our test drive and was well informed and pointed out all the great features of the Q60. She is very professional and kind More

by pbagga31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Guttman, Heidi Guttman
Nov 30, 2021 -

INFINITI of Naperville responded

Pbagga31, your wonderful feedback, and rating mean a lot to us. Heidi G and Joe L continue to impress our clients with top-notch customer service. We hope you are enjoying your Q60

November 24, 2021

I was in the market for a QX80. After researching several dealerships I decided to stop at Infiniti of Naperville. Upon arrival, I was pleasantly greeted by Heidi Guttman. She and I had a conversation about More

by jrjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Guttman, Heidi Guttman
Nov 30, 2021 -

INFINITI of Naperville responded

Jrjohnson, Thank you for taking the to tell us about your recent purchase experience. It is wonderful to hear how Heidi was able to create such a positive experience for you.

November 23, 2021

Out of all the car dealers I have ever purchased from and sales people I have dealt with Dan DuBois is by far the best and most informed person I have ever met. It was such a please to get to know Dan and h More

by DeanChiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel DuBois
Nov 27, 2021 -

INFINITI of Naperville responded

Deanchiz, your wonderful feedback about Dan D and your 5-star rating mean a lot to us.

November 23, 2021

Brought my Mazda CX5 to trade for a Q50. Heidi was very energetic and professional on her field. I text drove 3 cars and Heidi’s face was still smiling and polite. I would recommend coming to Heidi for any More

by kennguyenz21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Guttman, Heidi Guttman
Nov 27, 2021 -

INFINITI of Naperville responded

Kennguyenz21, we're happy you found Heidi G and Dale M to be so supportive during your experience here at Infiniti Of Naperville.

November 22, 2021

Easy to deal with and no pressure. They are very professional and have great inventory of vehicles. Adam is coming in on day off to deliver car. This is awesome customer service More

by Jrpetersen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Nov 27, 2021 -

INFINITI of Naperville responded

Hello Jrpetersen, we are so glad that Adam M. was able to provide such an easy and low-pressure sales experiencet. we appreciate your feedback!

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