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INFINITI of Naperville
Naperville, IL
3,498 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,498 reviews
November 29, 2021
Very nice to do business with. Staff was very courteous and helpful, and they exceeded my expectations. The salesperson I worked with, Heidi was a real sweetheart. I was very happy with the experience at a and helpful, and they exceeded my expectations. The salesperson I worked with, Heidi was a real sweetheart. I was very happy with the experience at all levels. After a long tiring search for a replacement vehicle for my Acura MDX, they had exactly what I was looking for. More
by markfrom4cast
Employees Worked With
Heidi Guttman, Heidi Guttman
November 28, 2021
Joey was very knowledgeable and patient. Showed us multiple vehicles until we found one we were happy with. Garrett was also amazing! I highly recommend this dealership multiple vehicles until we found one we were happy with. Garrett was also amazing! I highly recommend this dealership More
by Happy Customer
Employees Worked With
Garrett , Joseph F.L. Wood
November 24, 2021
My husband and I had a great experience from beginning to end. Heidi took us on our test drive and was well informed and pointed out all the great features of the Q60. She is very professional and kind to end. Heidi took us on our test drive and was well informed and pointed out all the great features of the Q60. She is very professional and kind and made the experience wonderful. Our experience with the finance manager Joe was also great. Great at explaining all the options available to us. Just an amazing experience over all! More
by pbagga31
November 24, 2021
I was in the market for a QX80. After researching several dealerships I decided to stop at Infiniti of Naperville. Upon arrival, I was pleasantly greeted by Heidi Guttman. She and I had a conversation about dealerships I decided to stop at Infiniti of Naperville. Upon arrival, I was pleasantly greeted by Heidi Guttman. She and I had a conversation about needs and how to put me in the right vehicle. Heidi was extremely nice and knowledgeable of the Infiniti products. After a painless negotiation, I decided on the correct vehicle. I feel that Heidi expressed my concerns, timeframe and made me feel important during all the processes of buying a great, quality vehicle. Thank you Heidi, I love my new QX80!! I’ll be back. If you’re in the market for a luxury vehicle, please contact Heidi Guttman at Infiniti of Naperville. Respectfully, James R. Johnson More
by jrjohnson
Employees Worked With
Heidi Guttman, Heidi Guttman
November 23, 2021
Out of all the car dealers I have ever purchased from and sales people I have dealt with Dan DuBois is by far the best and most informed person I have ever met. It was such a please to get to know Dan and h sales people I have dealt with Dan DuBois is by far the best and most informed person I have ever met. It was such a please to get to know Dan and he will have our business in the future. More
by DeanChiz
Employees Worked With
Daniel DuBois
November 23, 2021
Brought my Mazda CX5 to trade for a Q50. Heidi was very energetic and professional on her field. I text drove 3 cars and Heidi’s face was still smiling and polite. I would recommend coming to Heidi for any energetic and professional on her field. I text drove 3 cars and Heidi’s face was still smiling and polite. I would recommend coming to Heidi for any purchase or trade. Dale, the sales manager was nice to offer a second key/fob to be made at no cost from my request to Heidi. Thank you and it was a pleasant transaction. More
by kennguyenz21
Employees Worked With
Heidi Guttman, Heidi Guttman
November 22, 2021
Easy to deal with and no pressure. They are very professional and have great inventory of vehicles. Adam is coming in on day off to deliver car. This is awesome customer service professional and have great inventory of vehicles. Adam is coming in on day off to deliver car. This is awesome customer service More
by Jrpetersen
Employees Worked With
Adam Murczek
November 15, 2021
I would like to say Infiniti of Naperville has been a Pleasure working with Again .Our Salesman Atom Murczek is not only knowledgeable &Experienced but Honest. We are very greatful being treated as Fam Pleasure working with Again .Our Salesman Atom Murczek is not only knowledgeable &Experienced but Honest. We are very greatful being treated as Family & #1 at Infiniti of Naperville . Great Job & Excellent Service Team Infiniti of Naperville 👍 More
by steven padilla
