INFINITI of Norwood - Service Center

Did a great job troubleshooting a problem, Chasing an electrical issue that the factory couldn’t explain. Very committed to solving the issue. Acknowledged that the problem was an atypical i Chasing an electrical issue that the factory couldn’t explain. Very committed to solving the issue. Acknowledged that the problem was an atypical issue & was reoccurring More

Like I'm family I've been coming to this dealership for years and I can say without a doubt, no matter what I bring my car in for, they always make me feel like I'm p I've been coming to this dealership for years and I can say without a doubt, no matter what I bring my car in for, they always make me feel like I'm part of their family. They take care of me by checking in on me, updating me and offering food/refreshments while I wait, and they take care of my car by taking care of whatever is going on. It may not always be the cheapest but if there is ever a problem I can always go back because they back their work. The service team is top notch! Highly recommend this dealership! More

Smooth Easy in and easy out..was opted updated on progress. Anthony was pleasant and glad to see him back..the waiting area was comfy and had some good snack Easy in and easy out..was opted updated on progress. Anthony was pleasant and glad to see him back..the waiting area was comfy and had some good snacks and wifi to keep me busy while I waited. More

Easy and fast! Being using this Infiniti dealer for years now,to buy it and for service,good,easy and fast service with a very good costume services! Being using this Infiniti dealer for years now,to buy it and for service,good,easy and fast service with a very good costume services! More

Great Sevice I’m not associated with any Dealer. I’m very happy with the service I receive each time I bring my car in for services. I’m not associated with any Dealer. I’m very happy with the service I receive each time I bring my car in for services. More

Excellent work Staff are very efficiency and friendly at Infinity Norwood Service Department. I checked in as soon as I pulled my car inside the service department e Staff are very efficiency and friendly at Infinity Norwood Service Department. I checked in as soon as I pulled my car inside the service department entrance. I only have to wait for a very short period of time in the waiting lounge and I was informed by Antonio my car will be ready for me to pick up. I am very pleased to say the service and quality work at Infinity Norwood is Excellent and I will highly recommend friends and family to use the service in this dealership. Good Job. Warmest regards, Allen Leung More

Exceptional Service ! My car would not start I called my sales person who told me to come in, when I arrived I was greeted by a very nice service person ( I’m feel bad I do My car would not start I called my sales person who told me to come in, when I arrived I was greeted by a very nice service person ( I’m feel bad I don’t know his name ) he took my information he came out to inform me it would be over an hour and he would put me in a loaner. My experience is ALWAYS pleasant ! More

Breaks works, power steering, oil change and inspections Great service! Fernando is the best. I highly recommended Fernando Diaz for his great customer service. He treats customers like family members. I hig Great service! Fernando is the best. I highly recommended Fernando Diaz for his great customer service. He treats customers like family members. I highly praise him for his honest opinion about services needed More

Oil changed and starter defect The starter of my 2013 infinity jx35 was defective and I have less than 51k miles on it..i was out of warranty. They charged me 400$ labor and 500$ fo The starter of my 2013 infinity jx35 was defective and I have less than 51k miles on it..i was out of warranty. They charged me 400$ labor and 500$ for a new stater. No deep cleaning of the interior of the car after services More

Under promise over delivery I drive from RI to Infiniti of Norwood because the Service Dept is very professional, very competent and communicates throughout the service experienc I drive from RI to Infiniti of Norwood because the Service Dept is very professional, very competent and communicates throughout the service experience. (Infiniti of Norwood should educate my local dealer on what real Service should be to the customer) More