INFINITI of ONTARIO
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,159 reviews
courteous, works hard to give you the best deal Easy to work with, no game playing, not pushy. I will leave a dealership when I feel they are trying to push me or back me into a corner. Easy to work with, no game playing, not pushy. I will leave a dealership when I feel they are trying to push me or back me into a corner. More
Always great!! Service team is extemely friendly and very helpful!! From the moment you drive up, there is someone there to greet you and assist. One of the many rea Service team is extemely friendly and very helpful!! From the moment you drive up, there is someone there to greet you and assist. One of the many reasons I love Infinity. More
Great experience My husband and I agree that this was the best car experience of our life. We really like Mouris as he was very attentive but not high pressure. He m My husband and I agree that this was the best car experience of our life. We really like Mouris as he was very attentive but not high pressure. He made us feel very comfortable and gave us some great advice. We will definitely go back to him and recommend him to everyone we know. More
They could not find the problem. They had my car for over 2 1\2 weeks and they could not figure the knocking noise coming from inside or anywhere in the engine. I talked to other tech They had my car for over 2 1\2 weeks and they could not figure the knocking noise coming from inside or anywhere in the engine. I talked to other techs at the Riverside Dealer and they seemed to know more about the problem. So I be taking my car to that dealer and hopefully the problem can be solve. More
Customer centered, friendly, and thorough review warranty. We bought the SUV through the Costco Auto Program. The price quoted was very fair. Customer service was prompt, responsive and friendly. Overall, We bought the SUV through the Costco Auto Program. The price quoted was very fair. Customer service was prompt, responsive and friendly. Overall, a pleasant buying experience. More
Superb Customer Service Mouris was the greatest salesman I have ever met. He was thoughtful, considerate and knowledgeable. He made leasing a vehicle simple and easy to und Mouris was the greatest salesman I have ever met. He was thoughtful, considerate and knowledgeable. He made leasing a vehicle simple and easy to understand. No gimmicks, very straight forward and honest. More
Very good costumer service! Every time I go to service my car, everybody is very professional and they cover all my needs like when i need i ride to work Every time I go to service my car, everybody is very professional and they cover all my needs like when i need i ride to work More
Exceptional auto purchase experience! This is my fourth vehicle purchase from here. Always a pleasure, no games in & out friendly family feeling experience. From Sales to finance to servic This is my fourth vehicle purchase from here. Always a pleasure, no games in & out friendly family feeling experience. From Sales to finance to service. Will never go anywhere else! More
Excellent experience I loved everything about this dealership the staff was wonderful and everyone was so helpful I would definitely recommend this dealership to others gr I loved everything about this dealership the staff was wonderful and everyone was so helpful I would definitely recommend this dealership to others great dealership! More
Horrible service and long waits. Purchased a car in July and am still waiting on my plates 5months later. Car prices are fair but the buying experience was aweful! Waited way to long Purchased a car in July and am still waiting on my plates 5months later. Car prices are fair but the buying experience was aweful! Waited way to long during purchase and waited over an hour the next day just for my navigation SD card. Drove home the first day to find my rear tow hitch cover was broken and dangling also kept hearing rattling from the sunroof (I FIXED IT, FOUND ALL SUNROOF SCREWS LOOSE THAT HOLD THE GLASS IN PLACE)....What happened to CERTIFIED pre-owned!! I could of inspected the vehicle better without eyes!! last I checked the technicians are supposed to look the cars over real good. sunroof made noise as soon as it was opened, shouldn't of been hard to spot.... So, in the end I was told I would get a new hitch cover, that never happened. Sirius radio 3 month trial was never activated (which is supposed to be done by the dealer) and I had to diagnose and repair my own car the day after I got it...... Sure, I could of let the dealer fix my sunroof but I cant be without the only car I have all day and wasn't planning on sitting around at that dealer any longer! and who knows if it would of actually gotten repaired. Kept being told after calling for updates that I will get a call regarding the Sirius and the plates.... no calls on 3 separate occasions. Most of the staff is friendly. I've worked at dealerships for 15yrs this is by far my worst car buying experience and I would be embarrassed if I worked at this dealership. More