INFINITI of ONTARIO

So far, so good! I've only had my car serviced once at this location, but can say that I will return. Olivia was professional and pretty close on estimating how long m I've only had my car serviced once at this location, but can say that I will return. Olivia was professional and pretty close on estimating how long my service would take. More

Great customer service I brought my car to this dealership for service. Maritza (service rep) was very nice and friendly, she helped me get a car loaner and was able to answ I brought my car to this dealership for service. Maritza (service rep) was very nice and friendly, she helped me get a car loaner and was able to answer all my questions. More

Front License Plate Missing I did not have an appointment. I expected the wait to be about an hour or so. To my surprise it took less than 5 minutes, the Sales Manager Eric hap I did not have an appointment. I expected the wait to be about an hour or so. To my surprise it took less than 5 minutes, the Sales Manager Eric happen to be in the service department and was so helpful as always. He took care of me and made sure the work was done. I own a 2015 Q50 & 2016 QX60! Thanks Eric you ROCK! More

My experience at Infiniti of Montclair I leased a Q50 from Infiniti of Montclair . It was a pleasurable experience as they were more than helpful with information and suggestions. Sinc I leased a Q50 from Infiniti of Montclair . It was a pleasurable experience as they were more than helpful with information and suggestions. Since then, for the scheduled services I was sent timely reminders which was very convenient for me. Service was finished in the promised time frame and the car is performing great. The experience with Olivia and Andrew was great as they made everything so so easy for me. Indeed its a great experience to deal with all the staff at this dealership. Its a dealership that trully can be highly recommended and you can have the confidence that your friends will be very happy. Cricor Terzian More

Service for Infiniti G35S Excellent on-time auto maitenance service with very a professional staff. My G35S is a 2007 model and running great. Thanks for the great service! Excellent on-time auto maitenance service with very a professional staff. My G35S is a 2007 model and running great. Thanks for the great service! More

Very attentive and friendly Every time I go the staff is very friendly very knowledgeable and helpful I really love going there for servicing of my car it's just the prices I fe Every time I go the staff is very friendly very knowledgeable and helpful I really love going there for servicing of my car it's just the prices I feel or a little high and they should put more coupons or discounts for certain services other than that they're awesome Thanks again for all the years of great service. Tara More

Excellent My service writer Olivia Leon is awesome always goes out of her way to make sure I'm taken care of absolutely a pleasure to deal with. My service writer Olivia Leon is awesome always goes out of her way to make sure I'm taken care of absolutely a pleasure to deal with. More

i think the mechanic forgot to change my air filter I don't think my air filter should be black after just a couple of months. i only drive 32miles a day. Yes i did take a look because of decreased in I don't think my air filter should be black after just a couple of months. i only drive 32miles a day. Yes i did take a look because of decreased in performance and gas mileage. Thats not, down the road, even worse, it will create a dirt throttle body. Yes, it could be a simple mistake, and we are all human, but the reason i drive from san pedro to montclair was because of bad experiences, up sales and the list goes on. My drive alone is more than the service time. I expect more! More

Easy In, Easy Out Easy access to service, excellent and informed staff, service performed as requested and vehicle ready as promised. Need for additional service expla Easy access to service, excellent and informed staff, service performed as requested and vehicle ready as promised. Need for additional service explained and added to service items. More

Excellent service and attention from a great staff! Buying from Infinity of Montclair was a good experience. I left there completely pleased with the best deal and price for the car I've been looking f Buying from Infinity of Montclair was a good experience. I left there completely pleased with the best deal and price for the car I've been looking for and no pressure. The Service department was fantastic. I had them do additional high tech work on my car and in the end I am more than satisfied with the results. Most of all, I am very impressed with the professional courtesy and friendly attention by the staff. At Infinity, they make you feel special! More