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INFINITI of ONTARIO
Ontario, CA
2,260 Reviews
OUR MISSION
We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers.
OUR VISION
To revolutionize automotive retailing through integrity and excellence in everything we do.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,260 reviews
May 06, 2023
This dealership has great staff and the location vibe is very relaxed and welcoming. I worked with Jorge and Eric and buying a new car from them felt very comfortable and easy. very relaxed and welcoming. I worked with Jorge and Eric and buying a new car from them felt very comfortable and easy. More
by Denisejoy14
May 04, 2023
Brooke was very knowledgeable and professional. Communication was on point; I was made aware of everything being done to my car. Communication was on point; I was made aware of everything being done to my car. More
by Mia Snow
Employees Worked With
May 03, 2023
Saul sold me my car that I had been looking for, for months. He was professional, courteous, patient and honest. He is the reason I chose my Infiniti over Mercedes Benz. Tj Boldt was courteous and months. He was professional, courteous, patient and honest. He is the reason I chose my Infiniti over Mercedes Benz. Tj Boldt was courteous and sped up my finance paperwork like I have never seen before. Thank you, gentlemen! More
by me
May 01, 2023
The felt good nice helpful no problem happy my service rep really took care of me rep really took care of me More
by ronjeffronaldjefferson
April 30, 2023
I've been taking my Qx60 to Infiniti of Ontario for several years. I have always been pleased with level and quality of service. Service reps are VERY professional and efficient. I also appreciate thei several years. I have always been pleased with level and quality of service. Service reps are VERY professional and efficient. I also appreciate their use of technology to enhance communication and follow up. Brooke was my service representative for my 4/272023 scheduled service...she too was very professional, efficient, knowledgeable, and facilitated the level of service that I have come to expect. More
by Lori D
Employees Worked With
April 27, 2023
Service at Infiniti of Ontario is great! Brooke assisted me the moment I pulled into the service area and explained what I needed to know. Love bring my cars for service here. Brooke assisted me the moment I pulled into the service area and explained what I needed to know. Love bring my cars for service here. More
by Denisejoy14
Employees Worked With
April 25, 2023
Brooke Ranger and Ben Hooks are always a pleasure to work with .They are always ready to jump in and help you out with .They are always ready to jump in and help you out More
by tobbiee63
April 19, 2023
Quickly able assist with oils change on my QX55. Reminded me I was actually covered for the first 3 services so I didn’t have to pay ANYTHING. Has serviced my family in the past and look forward to Reminded me I was actually covered for the first 3 services so I didn’t have to pay ANYTHING. Has serviced my family in the past and look forward to taking my vehicles back to re-service with Mando. More
by RayPena_11
Employees Worked With
Mando Hernandez
April 19, 2023
My experience was great and the drive From LA to Inland Empire was worth it yet again after my first purchase 3 years ago. Saul, the sales assistant was great as well Empire was worth it yet again after my first purchase 3 years ago. Saul, the sales assistant was great as well More
by larissadm
April 18, 2023
Saul was great. Very informative and straightforward. One of the easiest and best purchases I have made. Very informative and straightforward. One of the easiest and best purchases I have made. More
by Daniel.c67894
