INFINITI of ONTARIO
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,153 reviews
Thank you Maritza for helping get servicing on my Q50. She estimated about a year ago what it would cost to install 4 new tires and kept that same cost. I've purchashed two vehicles at this dealership and She estimated about a year ago what it would cost to install 4 new tires and kept that same cost. I've purchashed two vehicles at this dealership and always have been treated satisfactory. Thanks again... More
Excellent customer service from Michael Velasco in Sales and TJ Boldt in Finance. Thank you for your professionalism, kindness, and commitment to serving well! We will continue to be loyal Infiniti customer and TJ Boldt in Finance. Thank you for your professionalism, kindness, and commitment to serving well! We will continue to be loyal Infiniti customers! More
Saul and the sales manager, who I couldn’t get the name for was great! We were probably the most demanding customers ever but Saul was patient with us and accomodated all our needs. They went over and beyo for was great! We were probably the most demanding customers ever but Saul was patient with us and accomodated all our needs. They went over and beyond their job requirements to ensure that not only we have the car we were looking for but the experience as well. They even started a new program for the dealership by registering with the irs for the clean car program. Everything they did for us was not something they had to do but without any quarrels they accomodated and understood our needs. 10/10 would recommend and would shop again! More
Jazmen was the best and because of her we bought a beautiful QX60! Story time...... After researching what types of vehicles we were interested in looking at in person, we decided to go out to the beautiful QX60! Story time...... After researching what types of vehicles we were interested in looking at in person, we decided to go out to the respective dealerships for those makes and and look at the models. After 5 different dealerships gave us the cold shoulder and really gave very poor service, we were about ready to give up our search. We decided to give Infiniti of Ontario a try and I am so glad we did! Jazmen greeted us so warmly and process was effortless. She helped us look at different models and options with such care that it really felt like we dealing with a family member. Once we decided on what we liked, we assumed she would push us off to one of those horrible hard salesman. But she walked us through some finance options and options for our trade in. Every question we had, she was able to help us find the answer. Eventually she brought in Luis to help and to our surprise he was just as pleasant to talk to as Jazmen. He answered some additional finance questions and trim package options and was able to find one of 2 in the area for us to pick up the next day! The next day everyone was just as great as we finalized the paperwork through a DocuSign process and went in to pick up our new car. We cant say enough great things about our experience and will definitely be referring our friends and family to Jazmen and this wonderful dealership. More
Maritza has been my service consultant for several years. She is very knowledgeable and has a great personality. Great to talk to. I have been coming to this dealership since 2007 and love it. I purchased th She is very knowledgeable and has a great personality. Great to talk to. I have been coming to this dealership since 2007 and love it. I purchased three Infiniti's from them. Benjamin did the pre-paperwork, he too was very personable, they are a great team. More
I’m so completely satisfied with this INFINITI dealership . Thank you John Yarber and Tony Service manager for advising me the best for my Q50. I will come back to continue in my service needs. Thank you . Thank you John Yarber and Tony Service manager for advising me the best for my Q50. I will come back to continue in my service needs. Thank you Lots of Love More
Absolutely greatest experience I work from home and I didn’t have to take time off from work to drop my car off they accommodated me with valet services and picked my car up and dropped it back off Now didn’t have to take time off from work to drop my car off they accommodated me with valet services and picked my car up and dropped it back off Now talk about A+ service More
I LOVE THIS DEALERSHIP CAUSE I FEEL SO COMFORTABLE WITH ALL THE HELP AND ARRANGEMENTS ON MY SERVICE ALL THE HELP AND ARRANGEMENTS ON MY SERVICE More
Saul was the best car salesman I've ever had. He explains everything kindly and in detail. The whole process was smooth and comfortable for me. Thank you! He explains everything kindly and in detail. The whole process was smooth and comfortable for me. Thank you! More
My experience was amazing. Everyone was nice and very professional from the time I was greeted at the door by the receptionist. I would definitely recommend my family to purcha Everyone was nice and very professional from the time I was greeted at the door by the receptionist. I would definitely recommend my family to purchase a car from this facility. More