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INFINITI of ONTARIO

Ontario, CA

4.9
2,153 Reviews
OUR MISSION We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers. OUR VISION To revolutionize automotive retailing through integrity and excellence in everything we do.
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2192 Inland Empire Blvd

Ontario, CA

91764

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Showing 2,153 reviews

March 03, 2024

Thank you Maritza for helping get servicing on my Q50. She estimated about a year ago what it would cost to install 4 new tires and kept that same cost. I've purchashed two vehicles at this dealership and More

by stibay2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

INFINITI of ONTARIO responded

Thank you for the kind post. I will make sure to share your comments with Mariutza and I know how much she will appreciate it... Thank you again, Cordy Cerami

February 25, 2024

Excellent customer service from Michael Velasco in Sales and TJ Boldt in Finance. Thank you for your professionalism, kindness, and commitment to serving well! We will continue to be loyal Infiniti customer More

by Russ&Tee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Velasco
Feb 27, 2024 -

INFINITI of ONTARIO responded

Russ & Tee, Thank you for your continued loyalty and for taking the time to post your 5 stars review. I will make sure to share your kind post with Michael and TJ, I know how grateful they will be... Thank you again, Cordy Cerami

February 21, 2024

Saul and the sales manager, who I couldn’t get the name for was great! We were probably the most demanding customers ever but Saul was patient with us and accomodated all our needs. They went over and beyo More

by harrueehuh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Delapena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

INFINITI of ONTARIO responded

Thank you very much for taking the time to post your recent experience with Saul and Eric. I'm glad we were able to find the right IRS paperwork to accommodate your needs. Referrals are always appreciated by the entire team. Thank you again, Cordy Cerami

February 21, 2024

Jazmen was the best and because of her we bought a beautiful QX60! Story time...... After researching what types of vehicles we were interested in looking at in person, we decided to go out to the More

by Robert Cornwall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmen Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

INFINITI of ONTARIO responded

Robert, Thank you for your recent posts and 5 stars reviews. I will be sure to share both your posts and incredibly kind comments with Jazmen, Luis and the rest of the team, I know how truly grateful they will be. Enjoy your new QX60... Thank you again, Cordy Cerami

February 17, 2024

Maritza has been my service consultant for several years. She is very knowledgeable and has a great personality. Great to talk to. I have been coming to this dealership since 2007 and love it. I purchased th More

by Robert G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Hooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

INFINITI of ONTARIO responded

Robert, Thank you for taking the time to acknowledge our team members and for your years long continued loyalty. I will share your post with Maritza and Ben, I know how grateful they will be... Thank you again, Cordy Cerami

February 17, 2024

I’m so completely satisfied with this INFINITI dealership . Thank you John Yarber and Tony Service manager for advising me the best for my Q50. I will come back to continue in my service needs. Thank you More

by Dannyappleocean11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

INFINITI of ONTARIO responded

Danny, Thank you for the kind posts and continued loyalty. I will make sure I share your post with bot Tony and John, I know how much they will appreciate it... Thank you again, Cordy Cerami

Feb 23, 2024 -

Dannyappleocean11 responded

Thank you Mr. Cordy Cerami. I will return to continue service to my Q50 and I will promote your Dealership for sure, word by mouth and social media.

February 16, 2024

Absolutely greatest experience I work from home and I didn’t have to take time off from work to drop my car off they accommodated me with valet services and picked my car up and dropped it back off Now More

by Riri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvador
Feb 18, 2024 -

INFINITI of ONTARIO responded

Riri, Thank you for taking the time to post your resent experience utilizing our valet service. I'm glad that we were able to accommodate you and I will be sure to share your post with our team, I know how much they will truly appreciate it... Thank you again, Cordy Cerami

February 09, 2024

I LOVE THIS DEALERSHIP CAUSE I FEEL SO COMFORTABLE WITH ALL THE HELP AND ARRANGEMENTS ON MY SERVICE More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

INFINITI of ONTARIO responded

Steve, Thank you for taking the time to post your accolades. I will be sure to share your comments with Brooke and the entire service team. I know how truly grateful they will be... Thank you again, Cordy Cerami

February 07, 2024

Saul was the best car salesman I've ever had. He explains everything kindly and in detail. The whole process was smooth and comfortable for me. Thank you! More

by Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

INFINITI of ONTARIO responded

Lee, Thank you for your incredibly kind post and 5 stars review. I will share your comments with both Saul and TJ, and I am sure they will be very grateful... Thank you again, Cordy Cerami

February 02, 2024

My experience was amazing. Everyone was nice and very professional from the time I was greeted at the door by the receptionist. I would definitely recommend my family to purcha More

by polkbridgette64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Boldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

INFINITI of ONTARIO responded

Thank you for the incredibly kind 5 stars post. I will be sure to share your review with Saul, Luis and TJ, I know how much they will appreciate it... Thank you again, Cordy Cerami