INFINITI of Ontario - Service Center

The service department at this dealership is impeccable. I’ve owned many different brands, but none compare to the Infiniti brand. I am on my 4th Infiniti from this dealership. I rarely would throw out the I’ve owned many different brands, but none compare to the Infiniti brand. I am on my 4th Infiniti from this dealership. I rarely would throw out the term perfect, but the service department here is simply… perfect! The leadership & staff truly demonstrate one collective & cohesively working unit. Together. Never feels like my time wasted as numerous other dealerships have made me feel. Truly grateful for each interaction, and thankful that I am not treated as just a number. Most say you’re a “valued client”, but means nothing! This place…. ;Infiniti service team, different! You all make it convenient, honest, and easy to understand. Thanks Andrew A. for always leading from the front. The best! More

Joselyn Santos has to be the nicest service writer I’ve ever had the pleasure of working with. She explained things more throughly than anyone else I’ve ever worked with, most times I leave the dealership ever had the pleasure of working with. She explained things more throughly than anyone else I’ve ever worked with, most times I leave the dealership with unanswered questions or more confused than I was walking in. She answered all of my questions in a straightforward manner and I really appreciated it. More

I always have the best experience when taking my vehicle. Joselyn keeps me updated on vehicle maintenance needs and upcoming services that will be needed. Joselyn keeps me updated on vehicle maintenance needs and upcoming services that will be needed. More

Extremely professional staff with excellent customer service! Olivia is the Best Service Consultant! I will always make Infiniti of Ontario my first choice when servicing my vehicle! service! Olivia is the Best Service Consultant! I will always make Infiniti of Ontario my first choice when servicing my vehicle! More

This dealership has always been honest and does great work. Mike our service rep kept us informed of the work. work. Mike our service rep kept us informed of the work. More

Everyone is so nice and the service area is very clean and they have good coffee thank you and they have good coffee thank you More

Everyone is friendly and always a pleasure to have my car service here always ready service here always ready More

Always great customer service! Very accommodating and helpful. The free shuttle service is also much appreciated. Very accommodating and helpful. The free shuttle service is also much appreciated. More

Infinti Ontario does a great job at service! I always have my vehicle service done at this location. I always have my vehicle service done at this location. More

Best Dealership Service Ive Had Compared To Others. Oliva Leon Was Very Professional, Stayed In Contact Throughout, And Was Very Helpful With Any Questions Or Concerns We Had. All The Main Issues Were Oliva Leon Was Very Professional, Stayed In Contact Throughout, And Was Very Helpful With Any Questions Or Concerns We Had. All The Main Issues Were Fixed In A Timely Manner. They Even Informed Us How To Get Reimbursed For A Rental Car. I Recomend This Infiniti Dealership And There Helpful Service Agents. More