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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
2,012 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 2,012 reviews

September 21, 2025

Did not have a good experience at this dealership the staff seem like they did not want to even see me first time going there More

by rp18286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 20, 2025

We drive 15 miles to service our car at SB because we love the service. More

by ALEX_SCTROJANS
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
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September 19, 2025

Helped me with a loaner. Completed job as expected. Only go there for my service More

by PNPDEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Only met Edson
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Sep 20, 2025 -

INFINITI of South Bay responded

Thanks so much for sharing your positive experience! We’re glad we could help with a loaner and that your service was completed just as expected. It’s wonderful to hear that you trust us for all your service needs, we really appreciate your loyalty. Don't forget to check back on our website for service deals and specials for your next visit! Carlos Robles Service Manager INFINITI of South Bay

September 18, 2025

Service representative are always available and very knowledgeable. One recommendation, to have snacks in the waiting here. More

by PALMDALEMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2025 -

INFINITI of South Bay responded

Thank you for taking the time to leave this positive review! We’re glad to hear our service representatives are always available and knowledgeable, and making sure our guests get the help they need is always our goal. Looks like we must have run out of snacks during your visit, but next time be sure to check with our receptionist, she'll restock them for you! We really appreciate your feedback and look forward to seeing you again soon! Carlos Robles Service Manager INFINITI of South Bay

September 16, 2025

I had an appointment set and sat in the dock waiting for someone to come for at least 15 minutes. It was during lunch time but if lunchtime was an issue, then they shouldn't schedule during that time. I h More

by erikaher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Butler
4.0
This rating includes all reviews, with more weight given to recent reviews.
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September 16, 2025

Great service. Everyone was polite and professional when taking care of my q60. Car runs great and smoother after taking it in. More

by JCLEVENGER1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 15, 2025

The service was efficient and the mechanical issue I was having with my car was resolved. The only issue I had was while I was waiting for my car, one of the attendants at the front desk was watching a vide More

by JSPENCER620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2025 -

INFINITI of South Bay responded

Hello J Spencer, Thank you for your feedback and for giving us a 4-star rating. We are truly sorry and concerned to hear about your experience in our waiting area. The behavior you described is unacceptable and does not reflect our values or the professional environment we strive to maintain. We are taking this matter very seriously and will address it with our team immediately to ensure this does not happen again. We sincerely apologize for any distress or discomfort this caused you and other customers. We appreciate you bringing this to our attention. Your feedback is invaluable as it helps us identify areas for improvement. We are glad that the mechanical issue with your car was resolved efficiently. We hope to provide you with a much better and more comfortable experience on your next visit. Sincerely, Carlos Robles Service Manager INFINITI of South Bay

September 15, 2025

The dealership is always nice and clean and there is always prompt service and courteous representatives More

by TYJAYMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2025 -

INFINITI of South Bay responded

Thank you so much for this FIVE-STAR review! We’re glad to hear you consistently find our dealership clean and welcoming, with prompt service and courteous team members. Making sure every visit is a great experience is what we aim for, and it’s awesome to know it shows. Thank you for your loyalty and we look forward to seeing you again soon! Carlos Robles Service Manager INFINITI of South Bay

September 14, 2025

Received perfect customer service and advice and turn around tome was as promised. Will recommend South Bay Infinity to all driving excellence! More

by IZZIE462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2025 -

INFINITI of South Bay responded

Thanks so much for taking the time to leave this GREAT review! We’re thrilled to hear you received perfect service and that everything was done right on time. It means a lot that you’d recommend South Bay Infiniti to others, we really appreciate it! Can’t wait to see you back for your next visit! Carlos Robles Service Manager INFINITI of South Bay

September 14, 2025

I came in for oil change and tire rotation. However, they didn't rotated my tires. Can't trust them. More

by 33668II
Recommend Dealer
No
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2025 -

INFINITI of South Bay responded

Hello, thank you for your feedback. We apologize for any miscommunication or disappointment regarding your recent service visit. We want to address your concern directly and find a solution. Please contact me directly at 310-325-5555 so we can look up your service records and confirm the details of your visit Additionally, we want to clarify that a tire rotation is not automatically included with a standard oil change. For future visits, please make sure to request a tire rotation when you check in with our service team, and we will be happy to include it on your repair order. We appreciate your business and hope to speak with you soon to resolve this. Sincerely, Carlos Robles Service Manager INFINITI of South Bay

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