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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,763 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,763 reviews

July 22, 2020

Just had an oil change and tire rotation. Inspection of vehicle and recommendations were given. The automobile was washed and I was told what each recommendation would cost and given a time fr More

by Vilma Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Aug 31, 2020 -

INFINITI of South Bay responded

Vilma, We are grateful for your positive review of your experience here at INFINITI of South Bay with my top Service Advisor Everado. Our protocol is to ensure that our client understands the service that will be performed, the associated cost and when the work will be completed. It is ensuring to know that Everado followed this process, and as a result provided exceptional client service. Please know that we are here to provide the same level of service no matter the complexity of the repair or maintenance service. Yes, and please visit our website service specials to help save on any repairs or maintenance you might need. www.infinitiofsouthbay.com/service-specials/ We appreciate your business, thank you. Carlos Robles INFINITI of South Bay Service Manager

Helpful
July 22, 2020

Edson is my service rep. and I am very pleased with him. He is my go to person when I need work done on my car. More

by LUVDENN
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2020 -

INFINITI of South Bay responded

Thank you for your FIVE-STAR review of your service here with us at INFINITI of South Bay and with our top Service Advisor Edson. As the manager of the service department, it is assuring to me that Edson has earned your trust by honestly recommending the proper work on your vehicle, and delivering in a timely and professional manner. We appreciate your loyalty and look forward to seeing you again. Thank you, Carlos Robles INFINITI of South Bay Service Manager

Helpful
July 21, 2020

I got provided with excellent service, great communication and great customer service. The time wasn’t a problem everything was done in a timely manner. More

by RICARDO
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
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Aug 31, 2020 -

INFINITI of South Bay responded

Ricardo, Thank you so much for your review of your service here with our star Service Advisor Candice. She certainly is good with her communications, and that is the first step in providing great customer service and in building trust. We hope that you can trust us for your future service needs and we look forward to your continued loyalty. Thank you, Carlos Robles INFINITI of South Bay Service Manager

Helpful
July 21, 2020

I came in for a necessary "recall notice". The work was done quickly and delivered on time. I appreciated the representative and his follow up actions. More

by RDFLOYD50
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Aug 31, 2020 -

INFINITI of South Bay responded

Thanks for the great review. So glad to learn that we were able to take care of your recall quickly and on-time. If you ever have any service or maintenance needs please visit our website for the most current specials and offers. Please visit www.infinitiofsouthbay.com/service-specials/ to learn more. We appreciate your business and your loyalty. Carlos Robles INFINITI of South Bay Service Manager

Helpful
July 21, 2020

I have used Infiniti of South Bay for 6 years and always received professional and friendly service. They usually give a loaner when available. Highly recommend. More

by CLARKCM
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Aug 31, 2020 -

INFINITI of South Bay responded

Thank you for your 5-STAR review of the service you received here at INFINITI of South Bay with Everado. We so greatly appreciate your loyalty over so many years. Please know that we can most always provide a loaner if you call in advance and if your service will take longer than a couple hours. The best way to ensure you receive a loaner is to call and schedule in advance. I personally appreciate your recommendation of my team and am pleased to learn that they have provided friendly and professional service. Carlos Robles INFINITI of South Bay Service Manager

Helpful
July 20, 2020

All was great. From check in thru the finish. Edson was super. I liked the text updates I received. As well as the option of confirming the price and work to be done. More

by JOYCE.MUSSENDEN
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2020 -

INFINITI of South Bay responded

Joyce, Thank you for your online review of your experience with Edson here at INFINITI of South Bay. Great customer service starts with great communication, and I am glad that this is what my team was able to provide. We are hopeful that you will rely on us for any future needs. Thank you, Carlos Robles INFINITI of South Bay Service Manager

Helpful
July 20, 2020

This is a horrible place very horrible customer service and they did me so wrong and their corporate office is buddy buddy and threat you so bad More

by BURNSALOMA86
Recommend Dealer
No
Employees Worked With
Wilson Chihuahua, Ruben Ruiz
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Helpful
July 20, 2020

Congratulations for a job well done! I was always confident in South Bay Infiniti abilities to handle warranty responsibilities. You should be very proud of yourself. Candice I've always taken grea More

by Yaeko55555
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Aug 31, 2020 -

INFINITI of South Bay responded

Thank you for such a positive review of your service here with Candice at INFINITI of South Bay. All of us on the service side work hard to ensure client satisfaction, but with Candice it just seems to come naturally. We are certainly proud of her, and are grateful that you have shared the same sentiments. We appreciate your kind words and your loyalty. Thank you for choosing INFINITI of South Bay. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

Helpful
July 19, 2020

This dealership has Friendly staff; an extremely clean environment; peaceful & calm quiet atmosphere; Everado is always understanding & accommodating and sensitive to my unique needs or special circumsta More

by PARISLOVESHOES
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Aug 31, 2020 -

INFINITI of South Bay responded

LOL, we love your user name... but maybe Paris loves cars too? Thank you for your positive review of your experience here with Everado. Understanding, accommodating and sensitive are such great adjectives to describe a positive experience. We greatly appreciate your business and please know that you are welcomed any time. We just love clients like you! Thank you, Carlos Robles INFINITI of South Bay Service Manager

Helpful
July 17, 2020

Candice is the best service agent by far!!!! She is 100% professional, super sweet, and always has the customer's best interest in mind. Thank u for all your hard work Candice!!!! More

by KOBEZMVP
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Aug 31, 2020 -

INFINITI of South Bay responded

What a heart-felt review! Thank you for such kind words about our SUPER STAR Service Advisor Candice. We know, and can confirm 100%, that she is super sweet and always has the customer's best interest in mind. We will share your review as I'm sure it will make her feel special. Thank you for making a difference for one of my team members, she is appreciated and will be recognized. Carlos Robles INFINITI of South Bay Service Manager

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