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INFINITI of South Bay

Torrance, CA

4.5
1,900 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,900 reviews

June 15, 2021

Everardo is always super helpful and communication is awesome! He makes sure that all my questions are answered and makes sure that I understand all services. More

by Patty172004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Jun 16, 2021 -

INFINITI of South Bay responded

Thanks for your outstanding review, Patty! I'm very happy to hear that Everardo was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 15, 2021

Mike made buying a car so seamless. He has been great since we bought that car and has communicated with us through the whole processs More

by lansing.tracy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Molles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

INFINITI of South Bay responded

Congratulations on your new vehicle, Tracy. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mike was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Andy Kim INFINITI of South Bay Sales Manager

June 15, 2021

Very good costumer service on spending time and explaining and listening. All the parties were doing great professional and friendly job. I also sold my old car so they offered a fair price. More

by Mahin Alamdari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

INFINITI of South Bay responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Andy Kim INFINITI of South Bay Sales Manager

June 14, 2021

Having my Infiniti service at the dealer makes me feel confident about vehicle. I can discuss anything (big or small) that I am concerned about, as well as any upcoming events, like road trips. I leave More

by AKSTUART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

INFINITI of South Bay responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 14, 2021

Great customer service. The warranty process was a bit slow but the service personnel were not to blame for the delay . Thanks for the service More

by ERICKWMS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos
Jun 15, 2021 -

INFINITI of South Bay responded

Erick, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 13, 2021

I was told that my warranty expired, however, the warranty I have in my files and paid for is still valid. I keep copy of it on my iPhone More

by ACATTRON632000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Jun 22, 2021 -

INFINITI of South Bay responded

Please send a copy of your warranty and the VIN of your vehicle so that we can further look into your concern. We will absolutely honor any and all valid warranties per manufacturer guidelines. Thank you, Carlos Robles Service Manager 310-325-5555 carlos.robles@infinitiofsouthbay.com

June 13, 2021

I didn't like the fact that I was told at the start of my service I was going to be to have everything installed for my tow package, then to hear after waiting 4 hours I would have to come back another day t More

by emanuelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

INFINITI of South Bay responded

We are so sorry that you had to come back to have the installation completed. Sometimes when you get into a project you realize or identify issues that you had no way to anticipate at the start... and that is exactly what happened here. We were just as disappointed to learn this as you were. The last thing we want to do is to inconvenience a client. Please accept our apology for the delay and we hope you are enjoying your tow package. Carlos Robles Service Manager INFINITI of South Bay

June 10, 2021

My experience and service is always exceptional with Candace. She always makes sure all my car needs are met and plus more. Reason why I drive the extra miles to get my car taken care of from her. More

by LILAZNGURL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jun 10, 2021 -

INFINITI of South Bay responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Candace does for INFINITI of South Bay and our customers. Hope to see you again soon! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 09, 2021

Great Dealership. Outstanding Customer Service! Customer Service Representative Mr. Wilson Chihuahua consistently provides legendary customer service. I am a 110% satisfied client. Highly recommend this Dea More

by STELLA.ONUAGULUCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Jun 09, 2021 -

INFINITI of South Bay responded

Stella, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 09, 2021

Excellent service! Finished earlier than expected. I don’t have much more to say, had really, really, really good excellent service. This should get me past the 25 word min for this survey 🤦🏽‍♂️ More

by DALYS.STEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

INFINITI of South Bay responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

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