INFINITI of South Bay - Service Center
Torrance, CA
1,526 Reviews of INFINITI of South Bay - Service Center
I like your dealership due to that it’s close to my home and I like the good customer service and I like the good customer service More
Close, clean and well maintained. Edson, my service advisor was knowledgeable, attentive and helpful. He followed up and kept me informed throughout the process advisor was knowledgeable, attentive and helpful. He followed up and kept me informed throughout the process More
Excellent customer service! Service people keep customers in the loop on repairs. Estimates on time of repairs quoted when asked helps customers decide to wait or not! customers in the loop on repairs. Estimates on time of repairs quoted when asked helps customers decide to wait or not! More
Service was great fast and complete. Communication was clear and I knew exactly what was need to be done. clear and I knew exactly what was need to be done. More
Friendly staff efficient and professional Clean facility Friendly staff efficient and professional Clean facility didn’t have to wait for a long time Friendly staff efficient and professional Clean facility didn’t have to wait for a long time More
It should be a model for all services centers. I was surprised and satisfied how smooth the whole process was, gave all my information being that it was my first time there and I didn't have to reasurch surprised and satisfied how smooth the whole process was, gave all my information being that it was my first time there and I didn't have to reasurch anything..... JOB DONE RIDE CLEAN More
At my last visit for servicing, I was told I needed 3 tires. I bought 4. They only had 3 in stock. Unusual. Received a loaner car for a few hours. Having to leave & return to the dealership was very inco tires. I bought 4. They only had 3 in stock. Unusual. Received a loaner car for a few hours. Having to leave & return to the dealership was very inconvenient. Everything else was professional and managed well. More
with a 8 o’clock appointment to get a simple oil change with a 8 o’clock appointment to get a simple oil change it took nearly 4 hours to get out of there, and my car was sitting in the back lot ready for with a 8 o’clock appointment to get a simple oil change it took nearly 4 hours to get out of there, and my car was sitting in the back lot ready for who knows how long. I had to walk back there and find it and demand my bill so I could leave More