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INFINITI of South Bay - Service Center

Torrance, CA

4.4
1,511 Reviews

1,511 Reviews of INFINITI of South Bay - Service Center

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July 21, 2021

It was my first time at this place but it was great people and great service. Would recommend it to family and friends. Thank you so much for helping me! More

by ayala.ana10
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Jul 22, 2021 -

INFINITI of South Bay responded

Ana, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

July 19, 2021

It’s admirable to see a state of the art facility and even greater to have attentive and professional customer service during the entire visit. More

by MINAMARTINEZ2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

INFINITI of South Bay responded

We appreciate your marvelous feedback, Mina. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

July 19, 2021

The entire service team is always great here! I love the atomosphere here as well. Ed, & Can were great as always. They had my car ready in about 5hrs or so (needed brakes, rotors, and the oil change servic More

by RESEEONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas
Jul 19, 2021 -

INFINITI of South Bay responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

July 19, 2021

Hi my name is Stephanie will sit and I just have to express the excellence in service that I received from Southbay infinity I am overly joyed and not just happy but I am over the joy with the service More

by STAYENCOURGED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas, Ever Villalobos, Matt Murillo
Jul 20, 2021 -

INFINITI of South Bay responded

Stephanie, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing INFINITI of South Bay's Service Department. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

July 16, 2021

Best experience sale person was great and extremely nice and friendly he went out his way to make sure I got the best deal he was the best More

by Carcbyrdolby44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

INFINITI of South Bay responded

Thank you for taking the time to share your feedback regarding your experience at INFINITI of South Bay and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Andy Kim INFINITI of South Bay Sales Manager

July 15, 2021

Infiniti South Bay have wonderful service. They are available for listening all our questions, and have the response. Thanks for your response and thanks again for your good service. More

by GISELA_PENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

INFINITI of South Bay responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

July 15, 2021

5K service with complimentary car wash. However, supposedly with tire rotation but they never did. Could have given a 5 star but service done was so so. More

by Mel Pogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murillo
July 13, 2021

Great and quick service. Car returned faster than expected. More than I wanted to pay but it was worth it in the end. Happy customer More

by RFB43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murillo
Jul 14, 2021 -

INFINITI of South Bay responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

July 13, 2021

As I’ve said time and agin, the service I get at Infiniti South Bay is great. My representative, Edson knows my car and is very honest about what it needs. He never seems too busy to answer my questions or t More

by RHEDGEPATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

INFINITI of South Bay responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Edson does for INFINITI of South Bay and our customers. Hope to see you again soon! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

July 13, 2021

I Love South Bay infinit you guys are the best thank you so much for everything that you have done for me I’ll never take my car anywhere else. More

by NINAISUPONIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas, Ever Villalobos, Matt Murillo
Jul 14, 2021 -

INFINITI of South Bay responded

Nina, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing INFINITI of South Bay's Service Department. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

Jul 14, 2021 -

NINAISUPONIT responded

U r more than welcome

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