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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
619 Reviews

619 Reviews of INFINITI of Van Nuys - Service Center

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March 13, 2023

It’s a clean and The staff is very nice. The service team finished my car in a timely manner. More

by Denichillyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 18, 2023 -

INFINITI of Van Nuys responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2023

Very clean work place ,welcoming employees. .client satsisfaction is their goal. I always get treated well More

by allenkabukuru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr wilson Abrego
Feb 25, 2023 -

INFINITI of Van Nuys responded

Allenkabukuru, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2022

Infiniti has been great in dealing with this lemon of a qx60 that I purchased. More

by coopdaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Ruiz
Jan 20, 2023 -

INFINITI of Van Nuys responded

Hi Coopdaddy, thank you so much for your positive comments about Infiniti Of Van Nuys! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2022

I like the dealership. The staff is good , they communicate with their clients have deals on sales and service. More

by Edferrante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

INFINITI of Van Nuys responded

Hi Edferrante, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2022

Great service. Always the best. Service manager Rudy is terrific and helpful. Keeps me informed every step of the way. More

by pkellard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

INFINITI of Van Nuys responded

Hi Pkellard! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Infiniti Of Van Nuys

October 06, 2022

Miguel is an amazing consultant at this branch. He is personable and inspires trust! Thank you for empowering him to create happy customers!😃 More

by A Weir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Torres
Oct 10, 2022 -

INFINITI of Van Nuys responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2022

Good customer service, staff is very friendly, and helpful. Waiting area it’s always cleaned.. More

by kurtk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

INFINITI of Van Nuys responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2022

I've been going to this dealership for some years now service has been good so far. More

by melanie.hansbrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel 4 1/2 stars
Sep 28, 2022 -

INFINITI of Van Nuys responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2022

Fernando was so nice, communicative, efficient, and responsible. It was a great experience getting service. More

by Amanda.calof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

INFINITI of Van Nuys responded

Amanda.calof, thank you so much for your high rating! We hope to see you soon!

August 15, 2022

Never have I given a 5 star review of an auto dealership. From service, sales and the parts department everyone was very helpful and knowledgeable. Know it isn't much in the whole scheme of things, but More

by sushidog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Baez
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