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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
361 Reviews

361 Reviews of INFINITI of Van Nuys - Service Center

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April 15, 2023

Excellent work excellent people I'm so happy with my car Job done We have very nice workers More

by marmar09873@gmail.com
Recommend Dealer
Yes
Employees Worked With
I don't remember.
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Helpful
March 24, 2023

Great service! I got Helped out by Wilson and he was very kind and attentive to what I needed for my vehicle . More

by Alejandroduenas13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
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Mar 28, 2023 -

INFINITI of Van Nuys responded

Alejandroduenas13, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Van Nuys! We look forward to your next visit! Take care!

Helpful
March 13, 2023

It’s a clean and The staff is very nice. The service team finished my car in a timely manner. More

by Denichillyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 18, 2023 -

INFINITI of Van Nuys responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
February 18, 2023

Very clean work place ,welcoming employees. .client satsisfaction is their goal. I always get treated well More

by allenkabukuru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr wilson Abrego
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Feb 25, 2023 -

INFINITI of Van Nuys responded

Allenkabukuru, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
December 30, 2022

Infiniti has been great in dealing with this lemon of a qx60 that I purchased. More

by coopdaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Ruiz
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Jan 20, 2023 -

INFINITI of Van Nuys responded

Hi Coopdaddy, thank you so much for your positive comments about Infiniti Of Van Nuys! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
November 25, 2022

I like the dealership. The staff is good , they communicate with their clients have deals on sales and service. More

by Edferrante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2022 -

INFINITI of Van Nuys responded

Hi Edferrante, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
October 08, 2022

Great service. Always the best. Service manager Rudy is terrific and helpful. Keeps me informed every step of the way. More

by pkellard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2022 -

INFINITI of Van Nuys responded

Hi Pkellard! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Infiniti Of Van Nuys

Helpful
October 06, 2022

Miguel is an amazing consultant at this branch. He is personable and inspires trust! Thank you for empowering him to create happy customers!😃 More

by A Weir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Torres
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Oct 10, 2022 -

INFINITI of Van Nuys responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
September 30, 2022

Good customer service, staff is very friendly, and helpful. Waiting area it’s always cleaned.. More

by kurtk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2022 -

INFINITI of Van Nuys responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Helpful
September 21, 2022

I've been going to this dealership for some years now service has been good so far. More

by melanie.hansbrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel 4 1/2 stars
Report | Print
Sep 28, 2022 -

INFINITI of Van Nuys responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
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