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INFINITI of the Palm Beaches
West Palm Beach, FL
1,040 Reviews
"Come Join The Family" here at Schumacher INFINITI of the Palm Beaches. We want to thank you for taking the time to review us and the services we provide. The Schumacher Family of Dealerships has been serving customers in the Palm Beaches over 50 years in the Palm Beaches including communities of West Palm Beach, North Palm Beach, Stuart, Jupiter, Juno Beach, Wellington, Loxahatchee, Hypoluxo, Boynton Beach, Delray Beach, Boca Raton and the surrounding areas here in South Florida. Our solid commitment to our customers is exemplified by our extensive selection of INFINITI vehicles we offer, both new and Certified Pre-Owned. Whether it's the stunning INFINITI limited edition Q50, sporty crossover coupe QX55, stylish QX60, or commanding QX80, we're sure to have what you're looking for in your lifestyle vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,040 reviews
September 02, 2016
Emergency car service My 6mth old Q50 picked up a screw in the front left tire. I drove in at 12:30 pm and asked for help. Chris took control and immediately not only too My 6mth old Q50 picked up a screw in the front left tire. I drove in at 12:30 pm and asked for help. Chris took control and immediately not only took care of the tire but gave me my 6mth service which was due. I was done in only 1.5 hours with no appointment just before a holiday weekend. I have utilized the Mercedes, and the Porsche and the Lexus service departments over the years and none met the high standards achieved by Chris and the service department of Infiniti of the Palm Beaches. The Lexus dealership can keep their free bagels, I would rather just get great service when I need it. More
by Dennis VanDingenen
Employees Worked With
Christopher Tyson
August 31, 2016
Great friendly service Danny in the service department is like going to see a friend rather than dealing with a service provider at a dealership. I know he will always be ho Danny in the service department is like going to see a friend rather than dealing with a service provider at a dealership. I know he will always be honest and get me a good deal on what needs to be done to my vehicle. More
by Voatley77
Employees Worked With
August 27, 2016
Standard service Was efficient, quick and generally a very nice experience. Clean waiting area with good coffee, etc. was kept informed by Raymond through the process Was efficient, quick and generally a very nice experience. Clean waiting area with good coffee, etc. was kept informed by Raymond through the process and was in and out fast. More
by Idontwantanaccount
Employees Worked With
Raymond Graham
August 27, 2016
True pro Exceptional service by Brian Rock. The quality of the vehicles are top notch, but what really built customer loyalty is the level of service only peop Exceptional service by Brian Rock. The quality of the vehicles are top notch, but what really built customer loyalty is the level of service only people who care can deliver. More
by Takes2ToTango
Employees Worked With
Brian Rock
August 26, 2016
Great advisor Bill is the best, so humble and kind. A pleasure to work with!!! He explained in detail the service and the recall that would be completed on my car Bill is the best, so humble and kind. A pleasure to work with!!! He explained in detail the service and the recall that would be completed on my car. He kept me up to date as things moved along. More
by girgismichael
Employees Worked With
William "Bill" Di Edwardo
August 23, 2016
Overall excellent. My recent service visit was fast, efficient and all staff members were friendly. They provided great service as well as a reasonably thorough inspect My recent service visit was fast, efficient and all staff members were friendly. They provided great service as well as a reasonably thorough inspection of my vehicle. And the customer waiting area was clean and comfortable. More
by Kllharris
Employees Worked With
I do not remember their names as my regular service person was not there that day. But those I was in contact with were very nice.
August 19, 2016
Q50 owner i have great service in this dealer ship that's why i keep coming back since 2006 plus i have the best staff i work with which is Danny i have great service in this dealer ship that's why i keep coming back since 2006 plus i have the best staff i work with which is Danny More
by hassan
Employees Worked With
August 18, 2016
Excellent attention to detail and service based on my needs Great service shredded at customer satisfaction. We needed a replacement car that fit our very large family (6kids meanwhile recall repair was done. R Great service shredded at customer satisfaction. We needed a replacement car that fit our very large family (6kids meanwhile recall repair was done. Ray went out of his way to get it resolved for us. It takes the stress out of dealing with stuff like this which none never plans for and Has no time For. More
by hhoyos
Employees Worked With
Raymond Graham
August 17, 2016
Easy and accomadating Easy, accommodating, friendly, minimal time, waiting area comfortable. Brian was accommodating and made suggestions that saved me money. I appreciated Easy, accommodating, friendly, minimal time, waiting area comfortable. Brian was accommodating and made suggestions that saved me money. I appreciated the email as a service reminder More
by MSW
Employees Worked With
Brian Rock
August 11, 2016
GREAT CAR GREAT DEAL We got the car we wanted at a great price! Very happy with the service and professionalism the dealership showed us. We were in and out in a very reas We got the car we wanted at a great price! Very happy with the service and professionalism the dealership showed us. We were in and out in a very reasonable amount of time. More
by cmartin12671
Employees Worked With
Joe
