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INFINITI of the Palm Beaches
West Palm Beach, FL
1,004 Reviews
"Come Join The Family" here at Schumacher INFINITI of the Palm Beaches. We want to thank you for taking the time to review us and the services we provide. The Schumacher Family of Dealerships has been serving customers in the Palm Beaches over 50 years in the Palm Beaches including communities of West Palm Beach, North Palm Beach, Stuart, Jupiter, Juno Beach, Wellington, Loxahatchee, Hypoluxo, Boynton Beach, Delray Beach, Boca Raton and the surrounding areas here in South Florida. Our solid commitment to our customers is exemplified by our extensive selection of INFINITI vehicles we offer, both new and Certified Pre-Owned. Whether it's the stunning INFINITI limited edition Q50, sporty crossover coupe QX55, stylish QX60, or commanding QX80, we're sure to have what you're looking for in your lifestyle vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,004 reviews
April 27, 2016
Service like it used to be! Was not too happy with Infinity of the Palm Beaches but had always been more than satisfied with the service department so I took a chance and went ba Was not too happy with Infinity of the Palm Beaches but had always been more than satisfied with the service department so I took a chance and went back.they did not disappoint. Met Raymond Graham for the very first time and he truly made the service experience a pleasure. More
by Michelle Steckley
Employees Worked With
Raymond Graham
Helpful April 25, 2016
Service at this dealership is excellent. Chris Tyson and his team from the greeter, Tomiko and the driver Mo. Chris is my "go to" guy and always does whatever he can to make the experience qu Chris Tyson and his team from the greeter, Tomiko and the driver Mo. Chris is my "go to" guy and always does whatever he can to make the experience quick and painless. The team mentioned is great. I will only use Chris for my service point person! More
by Gemini
Employees Worked With
Chris Tyson, Tomiko (the greeter) and Mo (support staff)
April 24, 2016
Very goog They make a good job , fast and very friendly resonable price . Good experiencia. Doing tbe apointment was very easy and fast. The waiting atea They make a good job , fast and very friendly resonable price . Good experiencia. Doing tbe apointment was very easy and fast. The waiting atea was very good . More
by Inginity cecilia
Employees Worked With
Danny solorzano
April 23, 2016
excellent. bill is the man. the service is always good and i never have to wait longer than expected. the prices are comparable to other agencies. bill is an excellent rep for y the service is always good and i never have to wait longer than expected. the prices are comparable to other agencies. bill is an excellent rep for your dealership. More
by mmm
Employees Worked With
service agent
April 19, 2016
Excellent Service Danny on the service team is extremely customer centric and does a great job making the service experience a positive one. I can tell that he cares ab Danny on the service team is extremely customer centric and does a great job making the service experience a positive one. I can tell that he cares about his job and ensuring that the customer is treated in a fair and equitable manner. He is always a pleasure to work with. More
by Infin08
Employees Worked With
Danny Solorzano
April 18, 2016
Great Service Whenever I'm in for service Shawn always goes above and beyond to make sure all my questions are answered and everything is taken care of. Thanks Shaw Whenever I'm in for service Shawn always goes above and beyond to make sure all my questions are answered and everything is taken care of. Thanks Shawn! More
by Roth9360
Employees Worked With
Shawn Parton
April 17, 2016
Initial service on 2016 QX 50 Everyone at this dealership goes out of their way to be friendly and helpful! This is a dealership you can count on to take care of you Everyone at this dealership goes out of their way to be friendly and helpful! This is a dealership you can count on to take care of you More
by jbguppie
Employees Worked With
Ray Graham
April 16, 2016
excellent I always find the quality of work top notch and all of the employees friendly.Chris Tyson is a pleasure to work with as are all the people at your dea I always find the quality of work top notch and all of the employees friendly.Chris Tyson is a pleasure to work with as are all the people at your dealership. More
by the fox
Employees Worked With
chris tyson
April 13, 2016
QX80 Oil Change I have always dreaded getting my oil changed, because I always end up paying for 'extra things' I probably didn't need. When I bought my QX80, I made I have always dreaded getting my oil changed, because I always end up paying for 'extra things' I probably didn't need. When I bought my QX80, I made it a point to buy the Service Plan that covers my oil changes/tire rotation. Needless to say, when I go in for my oil change it is as painless as one can imagine. You drop your car off and sit in a very nice waiting area with bagels and coffee/espresso machine. You can watch TV or work on your laptop with the free WiFi. I only waited an hour. Danny Soloranzo was my Service Manager and he had the scratches on the side of my car buffed out--no charge and my car looked amazing. I really appreciated Danny doing that! After Danny showed me how they changed my wipes and buffed the side....he handed me my keys and I was done. Great service and it was hassle free...... More
by Lorie
Employees Worked With
Danny Solorzano
April 13, 2016
Pleasant & Painless Initially just went in for oil change & some recall issues, however, once I discussed needing new tires, my sales rep showed me how the dealer could p Initially just went in for oil change & some recall issues, however, once I discussed needing new tires, my sales rep showed me how the dealer could provide the tires at a fair price...it wasn't a hard sell which i really appreciated. More
by Gbriela
Employees Worked With
Danny Solazano
