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INFINITI of the Palm Beaches
West Palm Beach, FL
1,039 Reviews
"Come Join The Family" here at Schumacher INFINITI of the Palm Beaches. We want to thank you for taking the time to review us and the services we provide. The Schumacher Family of Dealerships has been serving customers in the Palm Beaches over 50 years in the Palm Beaches including communities of West Palm Beach, North Palm Beach, Stuart, Jupiter, Juno Beach, Wellington, Loxahatchee, Hypoluxo, Boynton Beach, Delray Beach, Boca Raton and the surrounding areas here in South Florida. Our solid commitment to our customers is exemplified by our extensive selection of INFINITI vehicles we offer, both new and Certified Pre-Owned. Whether it's the stunning INFINITI limited edition Q50, sporty crossover coupe QX55, stylish QX60, or commanding QX80, we're sure to have what you're looking for in your lifestyle vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,039 reviews
July 26, 2016
Great service , I definitely would recommend this dealership to anyone looking for car maintenance services. Quality work, friendly associates, and really quick tur , I definitely would recommend this dealership to anyone looking for car maintenance services. Quality work, friendly associates, and really quick turn around time. More
by beautifulbee212
Employees Worked With
Chris Tyson
July 21, 2016
Best customer service for my car than I've ever experienced I no longer dread taking the time to have my car in for regular service appointments knowing I'll be working with Candace. It is always a comfortable I no longer dread taking the time to have my car in for regular service appointments knowing I'll be working with Candace. It is always a comfortable and painless appointment. More
by DJ
Employees Worked With
Candece
July 20, 2016
could not have been better everything I needed was done. Finished quicker than expected and a little less $$$s. Ray new I was in a lttle bit of a hurry and took care of business everything I needed was done. Finished quicker than expected and a little less $$$s. Ray new I was in a lttle bit of a hurry and took care of business. More
by 123456
Employees Worked With
Tay Graham
July 18, 2016
Service July 2016 Brought car in for it's 45,000 miles check up. Ray was very pleasant. He knew it was going to take longer than an hour, so he didn't hesitate to gi Brought car in for it's 45,000 miles check up. Ray was very pleasant. He knew it was going to take longer than an hour, so he didn't hesitate to give me a loaner car. More
by Infinity
Employees Worked With
Ray
July 15, 2016
Customer focused, detail oriented Excellent service! They offered a loaner car at no cost to me. The car was the same as mine with same packages. The quality of service and communicati Excellent service! They offered a loaner car at no cost to me. The car was the same as mine with same packages. The quality of service and communication was excellent. More
by Crsjose
Employees Worked With
Ray
July 14, 2016
Oil change Done on time. Danny was great. Reason for "good" rating was I waited 20 minutes extra for the car to be washed because it had a lot of bugs on it. Done on time. Danny was great. Reason for "good" rating was I waited 20 minutes extra for the car to be washed because it had a lot of bugs on it. Came back with no reduction in bugs. Do they have brushes. Otherwilse great service. More
by Grandma
Employees Worked With
Danny service writer
July 13, 2016
Good Customer Service Promptly obtained me a loaner car when it was determined I needed additional work done on my car Explained things well and did not pressure me at Promptly obtained me a loaner car when it was determined I needed additional work done on my car Explained things well and did not pressure me at all. More
by Tammy
Employees Worked With
Candace
July 08, 2016
Infiniti Q50S Excellent customer service. Friendly people, fast service, and the work performed exceeded my expectations. Really liked my car coming back cleaned an Excellent customer service. Friendly people, fast service, and the work performed exceeded my expectations. Really liked my car coming back cleaned and detailed. Love my Car and the Service Department! Bill Dolbow More
by Wilbow3
Employees Worked With
Can't remember her name but she was great, dark long hair, about 34 years of age
July 05, 2016
OIL CHANGE WITH NO SURPRISES! My representative Raymond was attentive and professional. My oil change was completed in a timely fashion, the car was washed (which was unexpected an My representative Raymond was attentive and professional. My oil change was completed in a timely fashion, the car was washed (which was unexpected and nice!) and I was checked out and on my way. More
by FX35 in West Palm Beach
Employees Worked With
Raymond, Service
June 30, 2016
Serivce I had an oil and tire rotated and they had me in and out in 45mins. Which was great cause I had my 15mo old with me. I had an oil and tire rotated and they had me in and out in 45mins. Which was great cause I had my 15mo old with me. More
by nina9908
Employees Worked With
corina
