INFINITI of the Palm Beaches

Service Review Danny Solorzano is a great Service Advisor and I am extremely pleased with my encounter and experience with him. He keeps me informed every step of t Danny Solorzano is a great Service Advisor and I am extremely pleased with my encounter and experience with him. He keeps me informed every step of the way and provide me with service options that are very reasonable. I always asked for Danny when I make my appointments. More

Bill's The Best! Bill is always professional, prompt and explains everything that needs to be done clearly so I understand...never any surprises! My repair needed me t Bill is always professional, prompt and explains everything that needs to be done clearly so I understand...never any surprises! My repair needed me to leave car behind but Bill provided me with a nice loaner that enabled me to go about my daily chores. Bill kept me updated on the status of the repair throughout the day. Car was serviced and I picked it up cleaner than when i dropped it off! Thanks Bill and Infiniti staff! More

oil change and noise check Nicholas was my service consultant. He was wonderful, professional and he communicated with me the entire way. I am so pleased to have worked with him Nicholas was my service consultant. He was wonderful, professional and he communicated with me the entire way. I am so pleased to have worked with him. Larry Baio More

Pleasant buying experience The employees at the dealership worked their best to make our buying experience smooth and excellent. It took about 4 hours to drive off with the new The employees at the dealership worked their best to make our buying experience smooth and excellent. It took about 4 hours to drive off with the new car, but it was worth it. More

Great service Chris Tyson was able to accomodate my need for service in a short notice later in a day. I schedled appointment earlier for Friday morning, but work p Chris Tyson was able to accomodate my need for service in a short notice later in a day. I schedled appointment earlier for Friday morning, but work plans changed and I had to be in Orlando that day. Called Chris Wednesday afternoon and he took care of. I really appreciate it. Thank you More

Excellent buying experience Very professional and at the same time they made me feel in confidence. Is the best auto buying experience ever. Two thumbs up. Specially for Gilberto Very professional and at the same time they made me feel in confidence. Is the best auto buying experience ever. Two thumbs up. Specially for Gilberto Perez. More

No car wash Everything went quick. However, coming from south motors located in Miami, my car was always washed as a part of the service. I was disappointed that Everything went quick. However, coming from south motors located in Miami, my car was always washed as a part of the service. I was disappointed that this did not happen here. More

World class service. A big thank you to max who handled the entire sales process like a true professional. My experience with him has taken all the stress out of buying a A big thank you to max who handled the entire sales process like a true professional. My experience with him has taken all the stress out of buying a new car and has made me a long to future client of this dealership. I never felt like I was being pressured , he was doing everything in his power to meet my budget and find me the exact car that met my needs. I would highly recommend him to all of my friends and family ! Great job and thank you ! More

sal delgreco they people who helped us we're very nice and caring . and gave us a great deal. sal delgreco gave us a great deal... and was very nice with us. they people who helped us we're very nice and caring . and gave us a great deal. sal delgreco gave us a great deal... and was very nice with us. More

*BUYER BEWARE* Bait & Switch Scoundrels! False advertisers! I usually never bother to write a negative review if something is bad, but this really set me off. This dealership goes beyond unprofessional. Lets st I usually never bother to write a negative review if something is bad, but this really set me off. This dealership goes beyond unprofessional. Lets start by saying that I am a cash buyer in the market to buy a used infiniti. I had found a car listed online by Schumacher Infinitis' website. It was exactly what I was looking for, from color, price, model, and features. So I call to make sure that this car was still available and, it "definitely was". I specifically told them I was coming in from out of town (a 4 hour drive one way) to test drive and likely purchase this car the next day. They said they will call me before I leave to let me know that it is still available and on the lot. And they did and said, "its definitely still available"! I said, "Great! I will be on my way tonight so I can view in the morning." So the person I spoke to on the phone (whose name is Anthony) said he will set my appointment for the morning with JP or Scott. And the car will be in front ready for test drive! Well, turns out I don't meet with JP or Scott, so I meet with Max. Next, I find out he can't find the car. Throughout the conversation and the waiting and waiting things start to smell funny. Then Max finds out from a person on the other end of the phone that the car was "delivered last night". I know from my experience in sales that the call in the office was probably staged! How does a dealership not know immediately what they have and what they don't? I was pissed! I took time off work, drove a total of 8 hours to Schumacher Infiniti to be sold another car that didn't come remotely close to what was advertised on their own website as well as third party websites. So I leave the dealership and I check their website immediately and find the car was taken off and replaced with a another one, a lesser model with less features, at the same price on the same link. I should have known the price was too good to be true on the original listing. I thought Infiniti was about having class!!! What xxxx these people are!! All they care about is misleading potential buyers to get you on their lot!!! Time to inform the BBB! BUYER BEWARE!!! More