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Infiniti of the Palm Beaches - Service Center

West Palm Beach, FL

4.9
489 Reviews
Call Service Center (561) 609-3457

489 Reviews of Infiniti of the Palm Beaches - Service Center

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August 31, 2023

Very clean and modern dealership. The staff is friendly and helpful. I've purchased 3 vehicles here. More

by qtyani7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrett Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

Helpful
August 30, 2023

Danny was my service advisor, and he is beyond outstanding and extremely knowledgeable in everything. More

by LP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Infiniti of the Palm Beaches. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

Helpful
August 19, 2023

Excellent service! Anthony is great and very responsive. The Lyft was very appreciated and super convenient. Zero complaints. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Aug 23, 2023 -

INFINITI of the Palm Beaches responded

Hello Jeff, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Helpful
August 10, 2023

Danny, the service coordinator, did a great job, as usual. The car was returned clean & ready to go All the work requested was completed & then some. I never think of any other to get service or repair More

by Dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Helpful
July 08, 2023

Excellent service. Far better than Coconut Creek! Absolutely the best.thank you Danny and Aaron! More

by cksmets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
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Jul 11, 2023 -

INFINITI of the Palm Beaches responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again soon.

Helpful
July 07, 2023

Alaijah was an amazing service advisor - answered all my questions and kept in touch with me the entire time and made the process seem less… i appreciate her and the team for always doing a great job! More

by Bri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrett Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alaijah Jones, Kedwin Nova , Joshua Frazao
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Jul 07, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Infiniti. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

Helpful
July 05, 2023

Very clean waiting area including restrooms. Very informatively on future service recommendations and outstanding Service Advisor. More

by Sue Rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

INFINITI of the Palm Beaches responded

Hello Sue, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Helpful
July 01, 2023

Very atentive. Service personnel were very good Nothing else to add to my review. Did my need 15 word minimum More

by kenslotnick@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrett Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

INFINITI of the Palm Beaches responded

Hello, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Helpful
June 20, 2023

Excellent service especially for maintenance issues. Very considerate and caring staff. Danny has always taken great care of me!! More

by stephenst25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Helpful
June 15, 2023

Excellent service especially for maintenance issues. Very considerate and caring staff. Suggestion - Infiniti is considered a classy car - how about some snacks in the lounge? More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jun 15, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

Helpful
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