Ide Honda

First free oil change and tire rotation After purchasing a Honda Civic from this dealership back in January 2014 for my college age daughter, we were finally able to get the first "free” oil After purchasing a Honda Civic from this dealership back in January 2014 for my college age daughter, we were finally able to get the first "free” oil change and tire rotation at 5900 miles on Veterans' Day, November 11th. We called three times to try to schedule the service throughout the year to no avail, we had to wait until the service light came on, they were adamant. It finally did and I had an appointment for 9 AM on November 11th and told the appointment would take about 1 hour and 40 minutes. I arrived around 8:40 and did the typical drop off process. I waited in the waiting area and next thing you know after about 35 minutes my car was ready. At check out I was told I owed $149. I was a little shocked; the service rep started explaining, in detail, that they performed the 7500 mile service, which included doing something to the breaks. I did not realize that I agreed to the service because it was not explained to me and a price was not given to me prior because I would have called my husband to see if the service was actually needed. I paid and told my husband who was very upset because the service did not need to be done at 5900 miles. The bottom line is that they were adamant about the miles for the "free" oil change and tire rotation but not so adamant about the 7500 mile service. After discussing this with the service manager they refunded me $60 but I ended up paying $90 for something that was not needed or explained to me. My husband also checked the breaks and they had not been adjusted or cleaned and they did not top off all the fluids, which was supposed to be included. They did change the oil because there was oil spillage and the tires were rotated. More

Great Experiance! I recently purchased a 2014 Honda Accord sport from Dick Ide Honda, Brad Constantino was very helpful and was patient answering all my questions. His I recently purchased a 2014 Honda Accord sport from Dick Ide Honda, Brad Constantino was very helpful and was patient answering all my questions. His knowledge of Honda's was very apparent. He was able to help me get the car I really wanted while staying within my budget. He even noticed a small imperfection on the hood and promised a replacement. I'm so happy with my Honda and I'm finding every exscuse to drive it. I would definetly recommend Dick Ide and Brad to my family and friends. I also love the free oil changes for the life of the car! More

2015 Honda Pilot I just want to say that Brad made buying this Honda Pilot the easiest & most pleasant purchasing experience I have ever had. The financial people were I just want to say that Brad made buying this Honda Pilot the easiest & most pleasant purchasing experience I have ever had. The financial people were also very friendly & helpful. I would definetly recommend Dick Ide Honda and Brad would be the salesman I would recommend. Very personable and honest. You don't often find that in a car salesman. It changed our outlook on buying a car. More

Our New 2014 Hondas In July, I (Phillip Darrow) & Richard Nielsen purchased new Hondas (a 2014 Civic LX and a 2014 Insight) from Dick Ide. We have always enjoyed working In July, I (Phillip Darrow) & Richard Nielsen purchased new Hondas (a 2014 Civic LX and a 2014 Insight) from Dick Ide. We have always enjoyed working with Brad Costantino, and even more so now since he was able to get us great trade-in values for our older model Hondas. Br ad is always friendly and willing to help us get the deal and the vehicle we really want. He always goes the extra mile and we appreciate it very much. Likewise Russ Vanderwall in Service is always helpful and friendly and willing to go the extra mile; He is definitely our go-to person for service. More

Easy leasing experience This the second Honda Accord we have leased from Brad Constantino. He always gives us a good deal and is very knowledgeable about his products. This This the second Honda Accord we have leased from Brad Constantino. He always gives us a good deal and is very knowledgeable about his products. This car has a lot of electronics our previous car didn't have and he was very patient when he went over all the new additions. He even synced our phones for us. More

Easy and straightforward For my first time ever owning a car and obtaining one from a dealership, i was pretty nervous. As soon as my parents and I walked in the door of Dick For my first time ever owning a car and obtaining one from a dealership, i was pretty nervous. As soon as my parents and I walked in the door of Dick Ide Honda, Brad greeted us right away and helped us in the most personable and pleasant way possible which set me completely at ease. More

Excellent service and sales department at Dick Ide We had an outstanding experience at Dick Ide. Brad was extremely helpful and answered all our questions. We got a fair deal on our trade in and are ve We had an outstanding experience at Dick Ide. Brad was extremely helpful and answered all our questions. We got a fair deal on our trade in and are very pleased with our purchase of our 2014 Honda CRV. We just love it! Everyone at Dick Ide is always friendly and helpful to us. We continue to visit this dealership because of the quality service and quality people who work there. More

First Time Buyer Although I am a first time buyer I have to say I conducted lengthy research and detailed investigation into what I would like for my first brand new c Although I am a first time buyer I have to say I conducted lengthy research and detailed investigation into what I would like for my first brand new car. I originally was going back and forth between chevrolet and honda and eventually went with Honda because of its wonderful reputation. I chose Dick Ide because not only was it close to where I live but I also felt very at home dealing with the staff who work there. Everyone was extremely friendly without being pushy at all which I have experienced with some other dealerships. I highly recommend Dick Ide Honda for anyone looking to get a Honda in the future. More

Brad Constantino is AWESOME! Brad Constantino made my buying experience with Dick Ide fantastic. Not only did he keep the process extremely simple by being available when I was, Brad Constantino made my buying experience with Dick Ide fantastic. Not only did he keep the process extremely simple by being available when I was, he went above and beyond to meet my needs while providing extreme value. This is my second time working with Dick Ide and Brad, and I can assure you there will be a third. His professionalism, efficiency, and thoroughness were paramount in making my buying experience better than I could have anticipated. Additionally, Ashley and Bob were pleasant to work with and kept the paperwork streamlined while covering all the bases. I can't thank Brad and the Dick Ide team enough for making this purchase stress free. With extreme gratitude, Jake K. More

Thank you Brad, Roberto and Bob! My experience with Dick Ide Honda was exceptional. From the minute that I walked into the dealership to the time when my final paperwork was signed i My experience with Dick Ide Honda was exceptional. From the minute that I walked into the dealership to the time when my final paperwork was signed it was nothing but GREAT!. Both Roberto and Brad took great care of me and made sure that all of my needs were met and that I was completely satisfied. I also want to say thank you to Bob Pelton in Finance as he was great to work with as well. I have owned Hondas in the past and then switched to Toyota 5 years ago. I am happy to say that I am thrilled to be back into a Honda and will be loyal to the brand in the future. I absolutely love my 2014 CRV and truly appreciate working with such great people at Dick Ide. Roberto, Brad and Bob all made the purchasing processes seamless. More