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Ide Volkswagen

East Rochester, NY

4.9
1,094 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,094 reviews

November 12, 2015

Great Product, Great Service, Great Staff I've owned many a vehicle and been to many dealerships. This was the first time I ever felt like the sales person (David Ruzhansky) was there to assis More

by JagerXX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 05, 2015

20K tune-up and inspection I lease a 2013 VW Jetta through Dick Ide Volkswagen and the staff there is always wonderful. I absolutely love the shuttle service. They are also wond More

by BadWolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alanna
July 06, 2015

50 K VW tune up Dick Ide VW was a very clean and efficient place to have my car serviced. I'd recommend them to any other VW customer. Thanks. More

by Andy Episcopo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Dianetti
June 20, 2015

Excellent experience Purchased a vehicle with David. The experience was straight forward and to the point. David arranged everything so when the car was ready it was basic More

by RAGJ217
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Ruzhansky
June 09, 2015

Best Car Buying Experience I just wanted to make sure I again passed on to you the wonderful and unexpected car buying experience we had at Ide Volkswagon. David Ruzhansky was More

by BillWalpole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Bentivegna
June 01, 2015

The BEST Dealership I have ever worked with! Ok, we have all bought cars and have stories to tel about that sometimes very bad experience...Well, IDE is the COMPETE OPPOSITE of that! They are ha More

by WalterColley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alanna Lombardi
May 29, 2015

Great Service! Our experience buying a new car was great. David was very honest about everything and helped up find what we were looking for. The pricing was great More

by Nicole A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 21, 2015

Helping Our Son Jim patiently explained the cars repairs to our son, reassuring him and giving quality service to the car as well. All in a timely manner. More

by Marianne Walsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 12, 2015

Service! The service adviser, James, was very thorough in speaking to me about the issue in layman's terms. My leased Jetta needed a major repair due to a (ve More

by VW Lease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 02, 2015

Service. Routine Great job as usual - no problems. Good explanations and carful review of the work that was done. Helpful kind considerate. Will have all of our servic More

by Mfrsurg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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