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Ide Volkswagen
East Rochester, NY
844 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 844 reviews
March 23, 2023
Spencer and the team at Ide VW were great. They helped me find the car and deal I wanted. Very friendly, helpful, and responsive. Would absolutely work with them again! They helped me find the car and deal I wanted. Very friendly, helpful, and responsive. Would absolutely work with them again! More
by MKD
Helpful March 23, 2023
David was very helpful in my search to find a used car that met my criteria. He was always quick to respond and on top of things throughout the entire process, which made my experience test driving and ev that met my criteria. He was always quick to respond and on top of things throughout the entire process, which made my experience test driving and eventually purchasing the vehicle easy and painless. More
by Mitch Siegel
Employees Worked With
March 18, 2023
Spencer and Joe were great to work with. They were super responsive and very helpful. They were super responsive and very helpful. More
by dw14580
March 16, 2023
Easy going and a great listener. He got me what i wanted! Thankyou for being patient with me. I love my new VW! He got me what i wanted! Thankyou for being patient with me. I love my new VW! More
by Kingsleyskyelar
Employees Worked With
March 15, 2023
David was great through my entire car leasing experience, he was very honest with me and worked with my budget to get the car I wanted. My entire experience was very efficient and smooth. he was very honest with me and worked with my budget to get the car I wanted. My entire experience was very efficient and smooth. More
by Emrae0122
March 13, 2023
WOW - this car found me and I couldn’t be happier with Ide where “it found me!” Thank you Spencer, Joe and Bo- what a seamless uncomplicated experience. ✌️ Ide where “it found me!” Thank you Spencer, Joe and Bo- what a seamless uncomplicated experience. ✌️ More
by Eileen Broderick
March 11, 2023
We were in the market for a new car, and David came to talk to us the minute we walked in the door. He liistened to our needs and patiently allowed us to test drive several models so we could find the v talk to us the minute we walked in the door. He liistened to our needs and patiently allowed us to test drive several models so we could find the vehicle that worked for us. The transaction was starightforward and fast. Highly recommended! More
by LQ
March 07, 2023
Great experience friendly made it easy to by my suv no pressure.sales person Cristina was awesome pressure.sales person Cristina was awesome More
by Karmine1
Employees Worked With
March 07, 2023
Ide Volkswagen! If you want a low pressure auto dealer this is the place. This is the second vehicle I bought with David's help. David is friendly and will really wo If you want a low pressure auto dealer this is the place. This is the second vehicle I bought with David's help. David is friendly and will really work with you to get you in the vehicle you need. He spoke with the manager on my behalf and got me a great deal, a much needed vehicle with a very low down payment. The whole process was quick and painless as far as buying a car goes! I am very very grateful. Would definitely recommend to anyone. More
by Danny
March 04, 2023
Great customer service and didn't feel pushy like previous dealerships I went to. Christina made me feel comfortable and sold me an awesome SUV! She answered all of my questions in a timely manner an previous dealerships I went to. Christina made me feel comfortable and sold me an awesome SUV! She answered all of my questions in a timely manner and made it a great experience. More
by rmwickman1953
