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Ide Volkswagen
4.9
394 Lifetime Reviews
333 North Washington St, East Rochester, New York 14445 DirectionsSales: (585) 586-2225
Service: (585) 586-2225
Parts: (585) 586-2225
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 394 reviews
January 23, 2020
"From the moment I stepped in to Ide Volkswagen Spencer..."
- Gmb14d
From the moment I stepped in to Ide Volkswagen Spencer was very accommodating throughout the whole process! He made leasing a car an enjoyable experience!
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Helpful January 22, 2020
"From start to finish David was a pleasure to work with...."
- Vlad M.From start to finish David was a pleasure to work with. He’s very knowledgeable of the models, features and pricing which helped us with our selection.
Read MoreEmployees Worked With
January 21, 2020
"Dave is the ultimate professional. He is courteous and..."
- Roger.BudnikDave is the ultimate professional. He is courteous and honest. He is a no pressure, personable salesman. I will gladly recommend Dave & IDE VW to friends.
Read MoreEmployees Worked With
January 21, 2020
"Buying a car with David was my first experience working..."
- amelia.galassoBuying a car with David was my first experience working with a dealership. He dispelled all the awful stereotypes that go along with salesmen. My experience with David was quick, pleasant, and genuine. I’m sorry he’s retiring before I’ll need a new car — I wouldn’t think twice about working with him again!
Read MoreJanuary 21, 2020
"I came into ide on a whim, Over my car in the winter and..."
- Ewinnek5I came into ide on a whim, Over my car in the winter and with 6 months left of my lease i wasn’t thinking this would be possible. Spencer was efficient and got me in the vehicle i wanted with all the things i was looking for in my price range. Thank you!
Read MoreJanuary 17, 2020
"David is the epitome of what a car salesman should be. He..."
- Dhb8847David is the epitome of what a car salesman should be. He is more focused on you having a good experience and getting a car that you like than just making a sale. He is more than willing to go the extra mile for a customer including after the sale has been done! He is down to earth and overall just a great human being who does everything he can for his customers. If you are even considering a Volkswagen, give him a call and he will not steer you wrong!
Read MoreJanuary 13, 2020
"A+ Great Experience"
- PatBought new 2019 Beetle convertible (getting to be in short supply it appears). Clean, bright, comfortable, accommodating environment. No pressure. Great price. Nick Marchioli was straight forward, respectful, honest, friendly, did what he said he would do, and absolutely no pressure - exceptional. It is hard to find this kind of positive experience. Sales Manage Evan Boyer was great. Tammi Standen in financing made that process organized, precise, and very positive. I live in Syracuse (no Beetle convertibles here)., but would drive to IDE in Rochester for this experience again if I were buying another VW. They listened, understood, and accommodated our needs.
Read MoreJanuary 10, 2020
"It was a pleasure buying a car from Spencer.There was no..."
- Russ
It was a pleasure buying a car from Spencer.There was no pressure and he was very knowledgeable.I was in and out in under three hours which was amazing.I would refer Dick IDE to a friend.
Read MoreJanuary 07, 2020
"They made it a very easy purchase. I knew what I wanted..."
- josh.beckstein
They made it a very easy purchase. I knew what I wanted and they made it happen. Would definitely recommend heading to IDE VW for your next car.
Read MoreJanuary 07, 2020
"Efficient and professional"
- carol.lor.jonesNick was very knowledgeable of the Tiguan when navigating its many options prior to my departure. He was patient in trying to get me the best deal possible. He returns your calls in a responsive and supportive time frame. He was a gentleman and obviously is good at sales. Tammi was helpful during the financing stages and I actually felt like I knew here as our conversations were very enjoyable at a time when making a decision to purchase a vehicle can be a very important one. Thank you Nick and Tammi!
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