Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,191 reviews
Ide VW is wonderful! ! I've leased 3 GLIs from David Ruzhansky. He's easy to work with and no pressure. Quick, easy and he always gets me where I need to be on payments. ! I've leased 3 GLIs from David Ruzhansky. He's easy to work with and no pressure. Quick, easy and he always gets me where I need to be on payments. They care and it shows. I highly recommend Ide VW and ask for David!! More
I came into IDE Volkswagen not knowing much about their cars, all I knew is that I was interested. I immediately met Spencer and he was so helpful. This experience felt so tailored to me and my preferences cars, all I knew is that I was interested. I immediately met Spencer and he was so helpful. This experience felt so tailored to me and my preferences which I absolutely appreciated. Spencer and his team worked hard and got me into a beautiful vehicle. I am so grateful for everything and how smooth the whole process really was. More
I just finished buying a Jetta at Ide VW and had a great experience working with David Ruzhansky. I’m the type of buyer who has a lot of questions, and David was patient enough to answer every single one of experience working with David Ruzhansky. I’m the type of buyer who has a lot of questions, and David was patient enough to answer every single one of them to my satisfaction. The biggest thing for me, though, was the delivery. Because of my work schedule, Saturday was the only day I could realistically get to the dealership. Even though Saturday was David's day off, he actually came into the showroom just to make sure the car was delivered to me personally and that everything was in order. It’s rare to find that kind of above-and-beyond service these days. The whole process was transparent, straightforward, and actually felt easy. If you’re heading to Ide VW, definitely ask for David. More
Spencer was a delight to work with. From A to Z everything was handled professionally. From A to Z everything was handled professionally. More
Ide just feels good when you walk in! The decor is fresh, the inventory is incredible and if they don’t have what you need, they will find it. Zero pressure. And our salesperson, Dave, wa The decor is fresh, the inventory is incredible and if they don’t have what you need, they will find it. Zero pressure. And our salesperson, Dave, was simply the best. He was honest, personable, knowledgeable and just a very nice man. He made sure I had what I needed when I picked up both cars (yes, leased two lol) and was so helpful in texting me in what to expect the day of delivery. At delivery, he walked me through everything I needed to know about the Atlas. He paired my phone and made me feel at ease the entire time. I also leased a Jetta for my son. He helped so much with that process and was welcoming and again, so helpful. I honestly rarely leave reviews for things but felt compelled to shout out just what a great salesperson Ide has in Dave. I was thinking ahead to when the leases are up in three years and hope he isn’t retired by then. More
Davisd was a gentleman the entire process my wife and I found our new SUV. Very helpful and not pushy. Thank you David found our new SUV. Very helpful and not pushy. Thank you David More
This is my families fourth VW purchased through Spencer. He is great to work with! He is great to work with! More
Everything about this experience was ideal. Spencer is personable, knowledgeable, and thorough. I enjoyed learning about the Cross Sport, how it is unique in the VW lineup, and the ways VW has Spencer is personable, knowledgeable, and thorough. I enjoyed learning about the Cross Sport, how it is unique in the VW lineup, and the ways VW has evolved in the last few years. From test drive to final paperwork this was the most enjoyable, straightforward, and stress-free car buying experience I have ever had. Thank you, Spencer! More
Great experience buying! Test drove and worked out numbers on Wednesday, picked car up on Thursday! Test drove and worked out numbers on Wednesday, picked car up on Thursday! More
David was a pleasure to work with. He was very knowledgeable on the car I was interested in, easy to communicate with, and he worked overtime to meet my schedule. IDE’s as a whole was He was very knowledgeable on the car I was interested in, easy to communicate with, and he worked overtime to meet my schedule. IDE’s as a whole was fair in their pricing, trade-in value, and pleasant to negotiate with. I’d highly recommend buying or leasing a car from IDE’s Volkswagen and working directly with David. More















