![](https://www.dealerrater.com/ncdn/s/14.20240723.140/Graphics/icons/close-x-orange.png)
Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,020 reviews
I did plenty of research and narrowed it down to a single vehicle, which happened to be available at multiple dealerships. Ultimately I chose to purchase from David due to his lack of xx, blunt demeanor, and vehicle, which happened to be available at multiple dealerships. Ultimately I chose to purchase from David due to his lack of xx, blunt demeanor, and industry-defying response times...even when he was supposed to be off. Another local dealer offered me a slightly better deal, but David did the work and won my business. Thank you, David! More
Spencer was professional and knowledgeable. He allowed us to take our time with the process. Was a painless car-buying experience. He allowed us to take our time with the process. Was a painless car-buying experience. More
We met David 3 years ago but decided to keep our vehicle at that time. I was impressed with him then, so I reached out again a few weeks ago. We just purchased an Atlas Peak Edition from David and were ve at that time. I was impressed with him then, so I reached out again a few weeks ago. We just purchased an Atlas Peak Edition from David and were very happy with his professionalism and easy going nature. The whole experience was very good. More
I was looking to trade in my daughter’s car and purchase a VW. David was knowledgeable and a pleasure to work with. a VW. David was knowledgeable and a pleasure to work with. More
Dave was very knowledgeable about the produce ie car I was looking at. Very helpful through the whole process and is very customer focused. He helped us through the whole process. Even made sure car wa was looking at. Very helpful through the whole process and is very customer focused. He helped us through the whole process. Even made sure car was washed AND WAXED when we picked it up!!!! Highly recommend Dave for your buying process questions about the product ie VW. Barb and Todd Manley Honeoye NY More
Everybody I came in contact with was very helpful. They patiently worked with me, explained the process to me thoroughly and were kind the whole time to me and my family. I’d come here again to get an They patiently worked with me, explained the process to me thoroughly and were kind the whole time to me and my family. I’d come here again to get another vehicle. More
![](https://cdn-user.dealerrater.com/images/lotshot/f5624d40-eba5-43f9-88ef-c5c8076d9e7c-th.jpg)
This is my third lease with Ide, the first one done in my own, and I could not have had a better experience. Spencer was great and so knowledgeable. Even the fianace guy was amazing not pushy and very kind. own, and I could not have had a better experience. Spencer was great and so knowledgeable. Even the fianace guy was amazing not pushy and very kind. I will always come to IDE and always recommend to friends and family! More
I just bought a new car from Spencer at Ide VW, and he was professional, efficient, and treated me well from start to finish. A great experience. was professional, efficient, and treated me well from start to finish. A great experience. More
Sydney was very informative and easy to understand! She broke everything down for me so that I left without any questions unanswered. She broke everything down for me so that I left without any questions unanswered. More
I recently had the pleasure of purchasing a car from David and I must say, the entire experience was exceptional. From start to finish, they made the car-buying process incredibly simple and stress-free David and I must say, the entire experience was exceptional. From start to finish, they made the car-buying process incredibly simple and stress-free. Thanks again! Olga More