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Ide Volkswagen
East Rochester, NY
1,213 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community.
As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business.
While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently.
At Ide VW, we're proud to be more than a dealership - we're neighbors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,213 reviews
September 01, 2026
Leasing our new VW was easy and stress free while working with David. He worked around my crazy schedule and found the vehicle that was best for my family. Top notch service and professionalism. with David. He worked around my crazy schedule and found the vehicle that was best for my family. Top notch service and professionalism. More
by S.Donnelly
August 31, 2026
We are very happy with our new Taos and the experience we had in purchasing it. Spencer and Ide VW were great. had in purchasing it. Spencer and Ide VW were great. More
by ddagostino63
Employees Worked With
August 22, 2026
Working with David made buying a new Tiguan an easy process. It’s our second Tiguan from IDE & David in the last 6 years. We’d recommend him highly, a true pro! process. It’s our second Tiguan from IDE & David in the last 6 years. We’d recommend him highly, a true pro! More
by Rcg
Employees Worked With
August 19, 2026
David was great to work with! He made the car buying process simple and painless, highly recommend! He made the car buying process simple and painless, highly recommend! More
by esilberstein
Employees Worked With
August 16, 2026
Spencer was knowledgeable and took time to answer all my questions. He was patient and accommodating and I did not feel pressured through the sales process. Financing was easy with competitive rates! questions. He was patient and accommodating and I did not feel pressured through the sales process. Financing was easy with competitive rates! More
by Anna R.
August 15, 2026
Spencer was wonderful to work with. He made the leasing process extremely easy and efficient. The VW Tiguan has every feature I could ever want and feels luxurious. Would recommend Spen He made the leasing process extremely easy and efficient. The VW Tiguan has every feature I could ever want and feels luxurious. Would recommend Spencer and IDE to anyone looking for a new car! More
by Christiel98
July 23, 2026
I’m very pleased with the upfront and easy going approach that Spencer had during the sale of the vehicle. It was simple, no hassling, and gave me a great price. I definitely recommend going here and working that Spencer had during the sale of the vehicle. It was simple, no hassling, and gave me a great price. I definitely recommend going here and working with him and the team there. More
by jrhansen02
Employees Worked With
July 22, 2026
David made the car buying experience very easy and came in on his day off to accommodate us in on his day off to accommodate us More
by Pyawman
Employees Worked With
July 11, 2026
Dealership is clean, bright and welcoming! The employees immediately welcome and ask if you need assistance. Lots to look at and explore. This is our second time buying a car with Spencer. We The employees immediately welcome and ask if you need assistance. Lots to look at and explore. This is our second time buying a car with Spencer. We needed a second car quickly and he was immediately available and answered all of our questions. We purchased a 2025 atlas in October of last year and I knew to call him right away for this second car. The warranty and condition of the Tiguan was an amazing opportunity. More
by Colleen Andolina
July 09, 2026
David was a pleasure to work. IDE gave me a great trade in value for my car and the whole leasing process was easy and efficient. I would recommend IDE VW to everyone. Thank you s IDE gave me a great trade in value for my car and the whole leasing process was easy and efficient. I would recommend IDE VW to everyone. Thank you so much David and thank you Bo in Finance. Trevor More
by Trevor
