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Ideal Hyundai Buick GMC
Frederick, MD
1,574 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,574 reviews
June 01, 2023
Jesus was patient, polite, and gave me all the information I needed. Ideal earned my business with quick, polite service. While I was there, the sales, management, and financing departments all information I needed. Ideal earned my business with quick, polite service. While I was there, the sales, management, and financing departments all treated me with respect and genuinely appreciated my business. More
by stanzeck
Verified CustomerEmployees Worked With
Jesus Barrera
Helpful May 30, 2023
Super patient and understanding. It was my first time buying a car, so I was unfamiliar with the entire process. Dom made it an easy experience! It was my first time buying a car, so I was unfamiliar with the entire process. Dom made it an easy experience! More
by kenesha_tracy
May 26, 2023
They are friendly ,helpful ,knowledgeable, caring people and fast in financial and rally helpful groups and fast in financial and rally helpful groups More
by mohammad.niktash
May 26, 2023
Rick was very honest with the condition of the used civic we drove over 1 hour to visit the dealership. We were very pleased with the car so we purchased.it for our daughter who is just getting her license. we drove over 1 hour to visit the dealership. We were very pleased with the car so we purchased.it for our daughter who is just getting her license. Everyone at the dealership was a pleasure to deal with. More
by tfnorris
May 20, 2023
I was lied to multiple times. Horrible way to treat a customer. They thought I wouldn't notice. This salesman told me the warranty included multiple things and I came to find it d Horrible way to treat a customer. They thought I wouldn't notice. This salesman told me the warranty included multiple things and I came to find it did not. He was extremely unprofessional. He showed me the wrong carfax for a different vehicle, and told me I would get two keys but there was only one. He also was NOT transparent about the pricing of the vehicle. He lied from the start saying certain fees are not adjustable, but they were in fact adjustable. ALSO, I had to wait HOURS for them to finish up just to find out they lied to me about several things. Horrible salesman. DO NOT GO TO DAN PAINTER IF YOU VISIT THIS DEALERSHIP. He wasted an entire day of my time and ruined my car buying experience. I walked away from a car I really wanted because I refuse to do business with a dealership that lacks integrity and lies to their customers. It's a no from me. More
by LookingForAnHONESTSalesMan
Employees Worked With
May 20, 2023
Very efficient and attentive to us. Roy was very nice to work with. He went out of his way to accommodate us. Roy was very nice to work with. He went out of his way to accommodate us. More
by cjwinpa
Employees Worked With
Other Employees :
Sadie Finneyfrock
