Ideal Hyundai Buick GMC

Uncomplicated and efficient from start to finish. Process was very pleasant. Pleased to be part of the Hyundai family. Process was very pleasant. Pleased to be part of the Hyundai family. More

Great deal! Great people. Roy was amazing and had the car ready to go. He was very patient and easy to access and answer a few questions even after I drove off t Great people. Roy was amazing and had the car ready to go. He was very patient and easy to access and answer a few questions even after I drove off the lot. More

My experience with Ideal Hyundai was great. Roy was especially wonderful. He was very patient with me. I am recently widowed, and I was unsure what vehicle I wanted to buy. He did not pressure Roy was especially wonderful. He was very patient with me. I am recently widowed, and I was unsure what vehicle I wanted to buy. He did not pressure me, which I appreciated. More

Fair Deal. Very pleased with how smooth the entire transaction was. Ralph Johnson was an excellent sales professional. Very pleased with how smooth the entire transaction was. Ralph Johnson was an excellent sales professional. More

Sales people, sales manager, business manager all were great. Vehicle prep was a little lacking, but I know it was late in the day. great. Vehicle prep was a little lacking, but I know it was late in the day. More

Professional, educated, competent, intelligent, compassionate, dedicated, detailed, caring, understanding, empathetic, thoughtful, trustworthy, timely, dependable, generous compassionate, dedicated, detailed, caring, understanding, empathetic, thoughtful, trustworthy, timely, dependable, generous More

Had to push hard to get a trade in that came close to Kelly blue book. Also the closing process was easy however (and stupid on our part) everything was digital and we were handed a flash drive with our Kelly blue book. Also the closing process was easy however (and stupid on our part) everything was digital and we were handed a flash drive with our paperwork and really couldn’t examine what we signed until we got home and pulled it up on the computer. It won’t be done like this again next time we buy. More

Great sales department and customer service . They go above and beyond to meet your expectation . Great job everyone They go above and beyond to meet your expectation . Great job everyone More

I thought the overall experience was excellent and really enjoyed working with Gary Barber. my only criticism is that the dealer's disclosure statement said that since I was paying cash, they would not do a enjoyed working with Gary Barber. my only criticism is that the dealer's disclosure statement said that since I was paying cash, they would not do a hard credit check, but only an inquiry (which would not impact my credit rating). Because I was paying with a personal check, they went ahead and did a hard credit check, which did impact my credit...it dropped it to a low excellent instead of a solid excellent. I believe that since I signed the disclosure saying they would not do a hard credit check, they should have asked for my permission in advance of going ahead and doing the hard credit check. It should have been my decision. They were legally bound to abide by the disclosure that I signed, and not violate the agreement without first getting my waiver to the agreement. More

Just purchased a new 2024 GMC Terrain from Ideal Buick GMC in Frederick Maryland. This was the absolute best dealership we've ever dealt with in all the years of purchasing vehicles. Our sales rep, Rick GMC in Frederick Maryland. This was the absolute best dealership we've ever dealt with in all the years of purchasing vehicles. Our sales rep, Rick Nelson, was extremely knowledgeable about the vehicle we were interested in, went over the entire vehicle with us, explained all the paperwork, had our car ready at the appointed pick up time, and even paired our phones before we left. I highly recommend working with Rick - a great experience. The Finance Manager, Soleiman Muskitta, also was very helpful and not pushy trying to get us to purchase extras like so many dealerships do. Easy, quick paperwork meeting. Looking for a "new to you" vehicle, definitely check out this dealership and ask for Rick! You won't be disappointed. More