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Ideal Hyundai Buick GMC

Frederick, MD

Overview
Employees
Reviews
4.8
1,832 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 1,832 reviews

January 08, 2024

Abhimanyu was exceptionally professional. He took the time to answer all questions, and demonstrate all functions of the vehicle I purchased. Abhi went above and beyond to assist with my pu More

by coachbrugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abhimanyu Mishra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Duque
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Ideal Hyundai Buick GMC responded

What an enjoyable review to read! It is reassuring to know Abhimanyu provided you with a hassle-free and great shopping experience. Ideal Buick GMC Hyundai’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We're happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, The Ideal Buick GMC Hyundai Team

January 07, 2024

Buying experience was very good. Roy Hassan was knowledgeable, personable and just fun to deal with! More

by JAMESMWILLARD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hashemi
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Jan 09, 2024 -

Ideal Hyundai Buick GMC responded

James, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Roy treated you with the respect you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, The Ideal Buick GMC Hyundai Team

January 05, 2024

They’re great but they need to match up the price. The seller was awesome More

by BILLYETNO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Duque
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nelson
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Jan 08, 2024 -

Ideal Hyundai Buick GMC responded

Bill, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ideal Buick GMC Hyundai Team

January 02, 2024

Great service, Saif is very friendly, and I love my new car. I feel like I got a really good deal too. More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Saif Khan
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Jan 04, 2024 -

Ideal Hyundai Buick GMC responded

Lisa, first and foremost thank you so much for leaving this fantastic review! At Ideal Buick GMC Hyundai, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new car and we can't wait to see you again soon! Sincerely, The Ideal Buick GMC Hyundai Team

January 02, 2024

Everyone at the dealership was amazing, friendly and very helpful. If the service department is as good as the sales I'll be very happy. More

by woodchucksrok
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Kalyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Barrera
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Jan 04, 2024 -

Ideal Hyundai Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Ideal Buick GMC Hyundai Team

December 30, 2023

What a fantastic experience! Roy was amazing and Walter made sure we had everything we needed. The customer service at Ideal was incredible. More

by weisspatti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Siguenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Soleiman Muskitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Ideal Hyundai Buick GMC responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Ideal Buick GMC Hyundai Team

December 29, 2023

Wonderful experience- In fact, we have purchased 4 vehicles from this dealership in the last 20 years! More

by ba_miller
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2023 -

Ideal Hyundai Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Ideal Buick GMC Hyundai Team

December 28, 2023

Great experience. Roy was outstanding on getting me in the vehicle I wanted. Great customer service staff very friendly and accommodating. More

by harleygirl11865
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Roy got you into the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Ideal Buick GMC Hyundai Team

December 27, 2023

Everyone was great from the salesperson through the finance dept. All were really good people. More

by jprice47_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abhimanyu Mishra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Kalyar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Johnston, Kevin Caswell
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Dec 28, 2023 -

Ideal Hyundai Buick GMC responded

At Ideal Buick GMC Hyundai, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Ideal Buick GMC Hyundai Team

December 26, 2023

Had a good time. and took time to explain to us and it really helped us a lot to make the decision. More

by SUSHMEDHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abhimanyu Mishra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for your positive review! We are so glad to hear that you had a good experience with us. We strive to provide the best outcome and we appreciate your feedback. Sincerely, The Ideal Buick GMC Hyundai Team

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