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Ideal Hyundai Buick GMC

Frederick, MD

4.8
1,827 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 1,827 reviews

November 09, 2023

Everyone was very professional and courteous. They had the car I wanted and made the entire process sooth and easy. More

by onleyjudy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Soleiman Muskitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Kalyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Barrera
Nov 10, 2023 -

Ideal Hyundai Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone, Judy. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Ideal Buick GMC Hyundai Team

November 03, 2023

The car had the check engine light come on while driving home from the dealer and they did everything in their power to make it right including driving to my house with a loaner. They also kept working on m More

by THE.BRETT.GOLDMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abhimanyu Mishra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Soleiman Muskitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Ideal Hyundai Buick GMC responded

Brett, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know our team went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Ideal Buick GMC Hyundai Team

October 31, 2023

Kevin did a great job. Followed up and jumped on everything. Would recommend him to anyone. More

by REACHDAVESMITH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Hashemi, Kevin Caswell
Nov 02, 2023 -

Ideal Hyundai Buick GMC responded

Wow, we loved reading this review! Happy customers are our aim, and it appears Kevin really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Ideal Buick GMC Hyundai Team

October 27, 2023

It was a marathon deal for these guys. We just couldn’t find the right car. My bank was making it impossible. But we finally found the right one. Thank you guys for the hard work. More

by rcorcoran65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Duque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Barrera
Oct 30, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ideal Buick GMC Hyundai Team

October 27, 2023

I hadn’t purchased a car, much less a new one, in over 30 years. They helped take the stress out of it. I love driving my Sonata Hybrid! More

by OLGA_SCHRICHTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahzad Kalyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Duque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hashemi
Oct 30, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for this amazing review! We really appreciate your business, Olga. Sincerely, The Ideal Buick GMC Hyundai Team

October 23, 2023

Shahzad was very helpful in identifying the models and options for the Tucson. We were given several vehicles from which to choose. Shahzad was also helpful in demonstrating the various features of the ca More

by lowe_stan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Siguenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Soleiman Muskitta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Kalyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for the great feedback, Stan! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Ideal Buick GMC Hyundai Team

October 22, 2023

How do I even start. This has been HANDS. DOWN. The best car buying experience I’ve ever had. I drove four hours into the neighboring state just to go look at a car. No s More

by Tyler McDowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Duque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Ideal Hyundai Buick GMC responded

Tyler, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Roy and Bill provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Ideal Buick GMC Hyundai Team

October 21, 2023

I purchased my vehicle online. A few days after starting the process, I had a family event that required much of my time. Kevin was unbelievably patient, keeping in contact with More

by emhigg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Hashemi, Kevin Caswell
Oct 23, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation and we're glad to hear Kevin was able to do that for you. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ideal Buick GMC Hyundai Team

October 19, 2023

Thank you my experience was great in and out very friendly staff and very helpfull More

by marcus_kennedy1225
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Soleiman Muskitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Ideal Hyundai Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience, Marcus! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Ideal Buick GMC Hyundai Team

October 19, 2023

Very smooth and easy process. Dealership was knowledgeable and were able to answer every question I had. More

by pablosalazar20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Duque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Barrera
Oct 20, 2023 -

Ideal Hyundai Buick GMC responded

Pablo, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Ideal Buick GMC Hyundai Team

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