
Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Jesus was easy to talk to and informative. He made our experience purchasing our new Hyundai Palisade very enjoyable. He made our experience purchasing our new Hyundai Palisade very enjoyable. More
Was immediately greeted upon arrival. Salesman was knowledgeable but needs to slow down when going over the features especially with seniors Salesman was knowledgeable but needs to slow down when going over the features especially with seniors More
Very friendly professional people . We had a very good relationship with everyone we interacted with. We really love the vehicle. We had a very good relationship with everyone we interacted with. We really love the vehicle. More
Helpful knowledgeable eager to please courteous kind Dan Painter our salesman made many of the options available for us worked generously at pleasing us and finding the right premium vehicle for me Dan Painter our salesman made many of the options available for us worked generously at pleasing us and finding the right premium vehicle for me More
The whole experience was great. Abhi was very helpful in explaining the features of the Ioniq 5. I’ve never owned an EV before and Abhi made me feel comfortable with making the swit Abhi was very helpful in explaining the features of the Ioniq 5. I’ve never owned an EV before and Abhi made me feel comfortable with making the switch. Dom was also helpful with completing and explaining the paperwork. I also thought the pricing and trade in value were fair. More
It was the best buying experience we ever had. We were in and out in no time We were in and out in no time More
The car I bought check engine light came on as soon as I left the lot. Was told to drive it for a day it should go off. Brought the car back asap within 20 min of leaving. Car had no floor mats and due to t left the lot. Was told to drive it for a day it should go off. Brought the car back asap within 20 min of leaving. Car had no floor mats and due to the check engine issue whole car smelled like gas after I picked it back up. That was after almost a week of waiting. They was only promised a free oil change and a second key to the car I should have gotten regardless from a well known dealer. The manager was rude and stand offish the entire time only helped me once with finance company due to in store deal being way off from my online quote. Only good thing about this place was my salesman who went above a d beyond to try and fix all the issues. More
I have no comments, good or bad regarding this dealership at this time. I'll reserve my comments until such time as i need service. Any dealer will bend over backward to sell you a car. It's what they d at this time. I'll reserve my comments until such time as i need service. Any dealer will bend over backward to sell you a car. It's what they do after you buy that makes them good or bad More
Dealership charges $495 for theft insurance, which I did not want to pay. Theft rate in MD is 172.9 in 100,000. I was told that I did not have option to decline it. I was forced to get it since no other d not want to pay. Theft rate in MD is 172.9 in 100,000. I was told that I did not have option to decline it. I was forced to get it since no other dealership in the region had the vehicle. I am really unhappy about it. More
Easy dealings and great walk through the vehicle. Super responsive and aimed to please…which Patrick and dealer did, thanks so much! Super responsive and aimed to please…which Patrick and dealer did, thanks so much! More