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Ideal Hyundai Buick GMC

Frederick, MD

4.8
1,826 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 1,826 reviews

October 17, 2023

Jesus was easy to talk to and informative. He made our experience purchasing our new Hyundai Palisade very enjoyable. More

by summers4020
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Barrera
Oct 19, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Jesus was able to provide an efficient and overall positive experience. Sincerely, The Ideal Buick GMC Hyundai Team

October 14, 2023

Was immediately greeted upon arrival. Salesman was knowledgeable but needs to slow down when going over the features especially with seniors More

by mleatherman1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dom Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Milton
Oct 17, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Ideal Buick GMC Hyundai Team

October 14, 2023

Very friendly professional people . We had a very good relationship with everyone we interacted with. We really love the vehicle. More

by kidpoor7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Barrera
Oct 17, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ideal Buick GMC Hyundai Team

October 13, 2023

Helpful knowledgeable eager to please courteous kind Dan Painter our salesman made many of the options available for us worked generously at pleasing us and finding the right premium vehicle for me More

by katherinelpeyton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Soleiman Muskitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Ideal Hyundai Buick GMC responded

Katherine, thank you so much for visiting us and for leaving such great feedback. We are so happy Dan could match you to the right vehicle and put you behind the wheel of your new car. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, The Ideal Buick GMC Hyundai Team

October 05, 2023

The whole experience was great. Abhi was very helpful in explaining the features of the Ioniq 5. I’ve never owned an EV before and Abhi made me feel comfortable with making the swit More

by plavrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abhimanyu Mishra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Ideal Buick GMC Hyundai Team

October 04, 2023

It was the best buying experience we ever had. We were in and out in no time More

by dids7986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Soleiman Muskitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Barrera
Oct 05, 2023 -

Ideal Hyundai Buick GMC responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Ideal Buick GMC Hyundai Team

October 04, 2023

The car I bought check engine light came on as soon as I left the lot. Was told to drive it for a day it should go off. Brought the car back asap within 20 min of leaving. Car had no floor mats and due to t More

by thomas-ohara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Abhimanyu Mishra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Ideal Hyundai Buick GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership, Thomas. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Sincerely, The Ideal Buick GMC Hyundai Team

October 03, 2023

I have no comments, good or bad regarding this dealership at this time. I'll reserve my comments until such time as i need service. Any dealer will bend over backward to sell you a car. It's what they d More

by 10954JCA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Duque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Barrera
Oct 05, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Ideal Buick GMC Hyundai Team

October 03, 2023

Dealership charges $495 for theft insurance, which I did not want to pay. Theft rate in MD is 172.9 in 100,000. I was told that I did not have option to decline it. I was forced to get it since no other d More

by martinseban
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Ideal Hyundai Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ideal Buick GMC Hyundai Team

September 28, 2023

Easy dealings and great walk through the vehicle. Super responsive and aimed to please…which Patrick and dealer did, thanks so much! More

by suzanne.lupinetti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Duque
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Milton
Sep 29, 2023 -

Ideal Hyundai Buick GMC responded

We appreciate you for letting others know about your experience, Suzanne! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ideal Buick GMC Hyundai Team

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