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Ideal Hyundai Buick GMC
Frederick, MD
1,827 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,827 reviews
June 07, 2023
Make no mistake that this dealer is, well, a dealer, and trying to sell you a vehicle. However, if you work with them as people, a mutual understanding can be achieved. Jesus was very willing to answer my q trying to sell you a vehicle. However, if you work with them as people, a mutual understanding can be achieved. Jesus was very willing to answer my questions, work to find an answer for something he didn't know, and would bring in management as appropriate. Management, for its part, seems to treat its subordinates like people, always a good sign. More
by eabakerster
Verified Customer
June 02, 2023
Truck was sent to cleaning, wasn’t cleaned and window sticker was shoved in door sticker was shoved in door More
by rcsnyder115
Employees Worked With
June 02, 2023
Very accommodating! Did not feel hassled or rushed to make a decision and felt like we got a good deal Did not feel hassled or rushed to make a decision and felt like we got a good deal More
by lauren.regalia
June 01, 2023
Jesus was patient, polite, and gave me all the information I needed. Ideal earned my business with quick, polite service. While I was there, the sales, management, and financing departments all information I needed. Ideal earned my business with quick, polite service. While I was there, the sales, management, and financing departments all treated me with respect and genuinely appreciated my business. More
by stanzeck
Employees Worked With
Jesus Barrera
May 30, 2023
Super patient and understanding. It was my first time buying a car, so I was unfamiliar with the entire process. Dom made it an easy experience! It was my first time buying a car, so I was unfamiliar with the entire process. Dom made it an easy experience! More
by kenesha_tracy
May 26, 2023
Rick was very honest with the condition of the used civic we drove over 1 hour to visit the dealership. We were very pleased with the car so we purchased.it for our daughter who is just getting her license. we drove over 1 hour to visit the dealership. We were very pleased with the car so we purchased.it for our daughter who is just getting her license. Everyone at the dealership was a pleasure to deal with. More
by tfnorris
Employees Worked With
Rick Nelson, Amir Kaplan
May 26, 2023
They are friendly ,helpful ,knowledgeable, caring people and fast in financial and rally helpful groups and fast in financial and rally helpful groups More
by mohammad.niktash
May 22, 2023
Got a great deal and a great car. No issues with trade. Was about 700.00 less on trade than CarMax. No issues with trade. Was about 700.00 less on trade than CarMax. More
by rohnflyer
