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Imperial Chevrolet
Mendon, MA
1,325 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,325 reviews
November 04, 2025
I purchased my first vehicle at Imperial Cars in Mendon and had a great experience. I went in with one vehicle in mind and from the moment I pulled into the Imperial, I was greeted by Hamza and within 5 mi and had a great experience. I went in with one vehicle in mind and from the moment I pulled into the Imperial, I was greeted by Hamza and within 5 minutes was test driving the vehicle I had in mind. Our salesman (Hamza,) was polite, knowledgeable and not pushy at all. After taking my vehicle of choice for a test drive, I met with Rik Turner in financing who truly went above and beyond for me in meeting my financial needs. I left Imperial Cars feeling as though my financial needs were met and most importantly with the car of my dreams (Chevy Tahoe.) My children love my new car and were so happy I purchased it. Once again, a great big thank you to Hamza and Rik for their professionalism which will not be forgotten. I will certainly make future referrals to friends and families when looking for their next dream car. More
by carlawright0113
Employees Worked With
Rik Turner and Hazma Baxxxxi
November 01, 2025
I’ll see how the sales people drive these vehicles and I would never buy one off them the way they beat on these cars the new ones in the used ones and you wonder why people you have problems in a few month would never buy one off them the way they beat on these cars the new ones in the used ones and you wonder why people you have problems in a few months go buy another car from there More
by Thercanonlyb
September 22, 2025
I met with Ali Abdalla he was very friendly and professional. When we discussed the value of the of the used car, I was interested in. He was up front about the pricing and explained the differenc professional. When we discussed the value of the of the used car, I was interested in. He was up front about the pricing and explained the difference in a cash offer versus a trade- in how Imperial prices their used vehicles. I was very happy with the deal. More
by decooper5
Employees Worked With
Ali Abdalla
September 19, 2025
Keith is incredible ! ! Made the entire process smooth and stress-free, couldn't have asked for a better experience and I absolutely LOVE my new Truck !! Highly recommend K ! Made the entire process smooth and stress-free, couldn't have asked for a better experience and I absolutely LOVE my new Truck !! Highly recommend Keith !! More
by kmc14322
September 17, 2025
Looking for a car can be stressful and confusing, however, working with Paul Macchi at Imperial Ceverlot was a positive experience. We told Paul what we were interested in and he had choices availabl however, working with Paul Macchi at Imperial Ceverlot was a positive experience. We told Paul what we were interested in and he had choices available to us. Paul was friendly, professional, and knowedgable. He was patient and explained all of our options. We are very happy with our experience with Paul and we are happy with our choice of vehicle. We would highly recommend Paul and Imperial cars when looking for a vehicle. More
by rpinnis
Employees Worked With
September 16, 2025
I was pleasantly greeted by Paul Macchi. We let him know exactly what we wanted to make a deal work. We test drove the vehicle I wanted and when we came back the perfect deal was presented We let him know exactly what we wanted to make a deal work. We test drove the vehicle I wanted and when we came back the perfect deal was presented. No pressure, he made it stress free! Highly recommended Paul! More
by anita1725
Employees Worked With
Other Employees :
Every employee we came in contact with was exceptionally friendly.
August 12, 2025
They were great Felix and Amaud were excellent they were very patient with me. Felix answered all my questions. THEY WERE BOTH GREAT were very patient with me. Felix answered all my questions. THEY WERE BOTH GREAT More
by Phhunt2
August 03, 2025
Paul Macchi was a pleasure to deal with . We love our new truck. He was very responsive and made the entire car buying experience easy. He was straight forward and very knowledgeable and even We love our new truck. He was very responsive and made the entire car buying experience easy. He was straight forward and very knowledgeable and even gave us a great trade in rate. We have bought may cars @ this dealership and Paul was by far our favorite salesperson. Thanks Paul you are great at what you do! More
by megmccarthy71
Employees Worked With
July 30, 2025
Ken was very helpful in the purchase of my new Trax. I would recommend anyone to him and the team at Chevy Imperial ! I would recommend anyone to him and the team at Chevy Imperial ! More
by Braca1313
July 22, 2025
Paul Machi was very helpful it was a easy and friendly experience that went very smoothly experience that went very smoothly More
by albertac608
