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Imperial Chevrolet
Mendon, MA
1,323 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,324 reviews
September 22, 2025
I met with Ali Abdalla he was very friendly and professional. When we discussed the value of the of the used car, I was interested in. He was up front about the pricing and explained the differenc professional. When we discussed the value of the of the used car, I was interested in. He was up front about the pricing and explained the difference in a cash offer versus a trade- in how Imperial prices their used vehicles. I was very happy with the deal. More
by decooper5
Employees Worked With
Ali Abdalla
September 19, 2025
Keith is incredible ! ! Made the entire process smooth and stress-free, couldn't have asked for a better experience and I absolutely LOVE my new Truck !! Highly recommend K ! Made the entire process smooth and stress-free, couldn't have asked for a better experience and I absolutely LOVE my new Truck !! Highly recommend Keith !! More
by kmc14322
September 17, 2025
Buying a car can be stressful and confusing, however, working with Paul Macchi at Imperial Ceverolet was not like that. We told him what we were looking for, he listened to us, and had several choces fo working with Paul Macchi at Imperial Ceverolet was not like that. We told him what we were looking for, he listened to us, and had several choces for us. He was professional, knowledgeable , and guided us through the whole process seemlessly. We are very happy with our decision on vehicle, and the entire experience. We would highly recommend Paull and Imperial cars when looking for a vehicle. Thank you so much Paul!!! More
by rpinnis
Employees Worked With
September 17, 2025
Looking for a car can be stressful and confusing, however, working with Paul Macchi at Imperial Ceverlot was a positive experience. We told Paul what we were interested in and he had choices availabl however, working with Paul Macchi at Imperial Ceverlot was a positive experience. We told Paul what we were interested in and he had choices available to us. Paul was friendly, professional, and knowedgable. He was patient and explained all of our options. We are very happy with our experience with Paul and we are happy with our choice of vehicle. We would highly recommend Paul and Imperial cars when looking for a vehicle. More
by rpinnis
Employees Worked With
September 16, 2025
I was pleasantly greeted by Paul Macchi. We let him know exactly what we wanted to make a deal work. We test drove the vehicle I wanted and when we came back the perfect deal was presented We let him know exactly what we wanted to make a deal work. We test drove the vehicle I wanted and when we came back the perfect deal was presented. No pressure, he made it stress free! Highly recommended Paul! More
by anita1725
Employees Worked With
Other Employees :
Every employee we came in contact with was exceptionally friendly.
August 12, 2025
They were great Felix and Amaud were excellent they were very patient with me. Felix answered all my questions. THEY WERE BOTH GREAT were very patient with me. Felix answered all my questions. THEY WERE BOTH GREAT More
by Phhunt2
August 03, 2025
Paul Macchi was a pleasure to deal with . We love our new truck. He was very responsive and made the entire car buying experience easy. He was straight forward and very knowledgeable and even We love our new truck. He was very responsive and made the entire car buying experience easy. He was straight forward and very knowledgeable and even gave us a great trade in rate. We have bought may cars @ this dealership and Paul was by far our favorite salesperson. Thanks Paul you are great at what you do! More
by megmccarthy71
Employees Worked With
July 30, 2025
Ken was very helpful in the purchase of my new Trax. I would recommend anyone to him and the team at Chevy Imperial ! I would recommend anyone to him and the team at Chevy Imperial ! More
by Braca1313
July 22, 2025
Paul Machi was very helpful it was a easy and friendly experience that went very smoothly experience that went very smoothly More
by albertac608
June 18, 2025
Since I bought my truck it has spent more time in their shop than it has on the road. These people have no respect for you, your time, or money. It took over a week to actually take my truck home after I b shop than it has on the road. These people have no respect for you, your time, or money. It took over a week to actually take my truck home after I bought it and it was back in their shop two days later. Found out the horn didn't work, so obviously they don't do any sort of safety inspections on the vehicles thay sell, which indicates they obviously don't care about your safety once they have your money. Oh, and if they say they will call you, they won't. Then when you call them they will be extremely rude to you. More
by Squirrel4372
Employees Worked With
Alli
