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Imperial Chevrolet
Mendon, MA
1,315 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,315 reviews
May 20, 2020
Great Experience, No Pressure I bought a new Chevy Equinox from Paul Macchi. He made me feel comfortable from the moment I met him, and he was very helpful in explaining my options I bought a new Chevy Equinox from Paul Macchi. He made me feel comfortable from the moment I met him, and he was very helpful in explaining my options. I never felt any pressure and he made the experience easy for me. I highly recommend Imperial and Paul in particular. More
by Amanda
Employees Worked With
May 18, 2020
Jean was wonderful to work with. When I went in with a vechicle I wanted they were very great at meeting my needs.I was never pressured to make a decision. Salesman was very helpful. When I went in with a vechicle I wanted they were very great at meeting my needs.I was never pressured to make a decision. Salesman was very helpful. More
by pwhitemhps
May 16, 2020
Fast and Easy Purchased a used Ford from Jean and financed by Omar. Arrived by 9AM and out the door by 12PM. fast and easy process with no issues. Purchased a used Ford from Jean and financed by Omar. Arrived by 9AM and out the door by 12PM. fast and easy process with no issues. More
by jrdifusco
May 11, 2020
My experience at Imperial Chevy was fantastic. Brad Mancini was a pleasure to work with as he was more than helpful. I highly recommend this dealership , especially Brad. Mancini was a pleasure to work with as he was more than helpful. I highly recommend this dealership , especially Brad. More
by ksmith515
Employees Worked With
May 11, 2020
visited imperial chevroletnin my search for a new truck , when I arrived I met by salesperson Brad. As soon as I met him I knew that this visit was going to be different from the other any other dealership when I arrived I met by salesperson Brad. As soon as I met him I knew that this visit was going to be different from the other any other dealership iv visited . He didn't try to upsell me on anything . He listened to what I wanted and he showed me those vehicles that would fit my criteria . I told him I was looking for a silverado and he showed me silverados and didn't do the ole how bout this equinox nonsense . If you visit imperial be sure to ask for Brad More
by Notafordguy
Employees Worked With
May 09, 2020
Paul went above and beyond with me. He was very pleasant and knowledgeable. I will be recommending him to anyone looking for a car thanks and knowledgeable. I will be recommending him to anyone looking for a car thanks More
by Lavinsue
Employees Worked With
May 02, 2020
Purchasing Experience We recently purchased a used car from this dealership. Our salesperson was Paul Macchi. His professionalism and pleasant personality made for an exc We recently purchased a used car from this dealership. Our salesperson was Paul Macchi. His professionalism and pleasant personality made for an excellent experience. We would highly recommend him to anyone looking to purchase a vehicle. . More
by knico53
Employees Worked With
May 02, 2020
No xx doing business with Paul. He managed to get me to test drive four cars in a timely manner. He was professional, friendly and attentive. If you need a car see Paul Macchi. Also I must mention J.D. w test drive four cars in a timely manner. He was professional, friendly and attentive. If you need a car see Paul Macchi. Also I must mention J.D. who walked me through and setup the electronic end (bluetooth, etc) of the deal. What a really polite, knowledgeable young man. Pedro did the financial end of the deal, he was great. Thank you all. More
by Paul Canavan
May 02, 2020
I was very pleased by my experience at this dealership.The salesman was exceptional at his job.would definitely go back to him for my next purchase. dealership.The salesman was exceptional at his job.would definitely go back to him for my next purchase. More
by missprim5055
April 22, 2020
Great Sales Experience Paul was great to work with on my most recent deal. He was personable and helpful throughout the entire process and went above to get me all of the in Paul was great to work with on my most recent deal. He was personable and helpful throughout the entire process and went above to get me all of the information I needed. I would recommend working with Paul any day of the week! More
by ssaustin
Employees Worked With
