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Imperial Chevrolet
Mendon, MA
1,309 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,309 reviews
December 30, 2019
New car Great experience. My salesman Shawn Frasier was very fair. When I buy a car and trade one in I do two deals. One to buy and one to sell my trade in. S Great experience. My salesman Shawn Frasier was very fair. When I buy a car and trade one in I do two deals. One to buy and one to sell my trade in. Shawn handled that with no issues. Imperial is my first choice when looking for a new vehicle. Thanks. More
by mike
December 22, 2019
Great Salesman and Great Selection of Pre-Owned Vehicles I was in a bind to replace a vehicle that had been in an accident. I stopped by Imperial Chevrolet and never left until I selected my new vehicle. The I was in a bind to replace a vehicle that had been in an accident. I stopped by Imperial Chevrolet and never left until I selected my new vehicle. They have an incredible offering... more than I could look at in an afternoon. My salesman, Paul, was very knowledgeable and respectful of the pace I wanted to move the discussion. He made it easy for me to want to stay there until I found the perfect match for me. His answers and explanations were clear, and he was patient with my many questions. Overall it was a very positive experience. Thank you Paul! More
by Lee
December 22, 2019
Best buying experience ever Paul was an absolute pleasure to work with. His knowledge, professionalism and honesty was refreshing. His personality is genuine. Thank you Paul f Paul was an absolute pleasure to work with. His knowledge, professionalism and honesty was refreshing. His personality is genuine. Thank you Paul for making the car (truck) buying process FUN! More
by SGrzenda
Employees Worked With
December 13, 2019
Easy and painless!!! No one likes buying a new car, lets face it! I came in to Imperial Chevrolet with a mindset that I would be leaving disappointed. I went in to the fi No one likes buying a new car, lets face it! I came in to Imperial Chevrolet with a mindset that I would be leaving disappointed. I went in to the finance office and Omar immediately made me smile. It was nice to deal with someone with a great sense of humor! He was honest and fast and straight to the point. No funny business, well other than his humor! I absolutely recommend this dealership. Everyone is extremely professional, and they want the very best for their customers! THANK YOU! More
by chalmers.shayna
Employees Worked With
December 13, 2019
Bought a new car Our sales person was Moe. Moe is very kind and warm and did not force us into anything that we did not want ( I really like that about him). He made Our sales person was Moe. Moe is very kind and warm and did not force us into anything that we did not want ( I really like that about him). He made sure we were happy with what we got and was willing to find me the right car even after we signed papers ( I tested him as a joke). I gave this 4 stars because I ended up with a monthly payment higher than I wanted and they took my down payment before I sat with the finance guy, thought that was weird. I had a bad battery a month later and they fixed immediately with no charge. I would recommend this dealer to my friends and family. Moe was great! -Jill More
by jjohnson3521708
Employees Worked With
December 13, 2019
Awesome salesman, friendly staff that are very willing to explain and help with the buying process Great deal on my new 2019 chevy Colorado truck explain and help with the buying process Great deal on my new 2019 chevy Colorado truck More
by Ron B
Employees Worked With
December 08, 2019
Paul Macchi was great and helped us go home with a truck! The overall atmosphere was upbeat and comfortable. Everyone was extremely nice and welcoming. Paul was outstanding and very knowledgeable about all of The overall atmosphere was upbeat and comfortable. Everyone was extremely nice and welcoming. Paul was outstanding and very knowledgeable about all of the trucks. Ty More
by Maddog07
December 03, 2019
Great service! Found the Jeep Grand Cherokee on Car Gurus that I wanted, went to Imperial Chevrolet and was helped by Jazz Kelley. Very quick process and very helpfu Found the Jeep Grand Cherokee on Car Gurus that I wanted, went to Imperial Chevrolet and was helped by Jazz Kelley. Very quick process and very helpful when getting the car I was interested in. Thank you to Jazz for the great service. More
by Marco Petrillo
Employees Worked With
Jazz Kelley
November 27, 2019
Great experience ! I worked with Paul Macchi in finding my daughter the best vehicle in my price range. Paul was great providing all the information I needed to make an I worked with Paul Macchi in finding my daughter the best vehicle in my price range. Paul was great providing all the information I needed to make an excellent choice. He was professional, knowledgeable, and a straight shooter which I appreciated very much. I was able to find and buy the right car with Paul's help. He made it stress free and we drove away with a car she loved. Thanks Paul ! More
by tlkelley22
Employees Worked With
November 27, 2019
Great service. Paul helped me search for and complete the sale of the truck in a timely manner. Thank you to Paul for the service. sale of the truck in a timely manner. Thank you to Paul for the service. More
by Arcone21
Employees Worked With
