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Imperial Chevrolet
Mendon, MA
1,315 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,315 reviews
December 13, 2019
Bought a new car Our sales person was Moe. Moe is very kind and warm and did not force us into anything that we did not want ( I really like that about him). He made Our sales person was Moe. Moe is very kind and warm and did not force us into anything that we did not want ( I really like that about him). He made sure we were happy with what we got and was willing to find me the right car even after we signed papers ( I tested him as a joke). I gave this 4 stars because I ended up with a monthly payment higher than I wanted and they took my down payment before I sat with the finance guy, thought that was weird. I had a bad battery a month later and they fixed immediately with no charge. I would recommend this dealer to my friends and family. Moe was great! -Jill More
by jjohnson3521708
Employees Worked With
December 13, 2019
Awesome salesman, friendly staff that are very willing to explain and help with the buying process Great deal on my new 2019 chevy Colorado truck explain and help with the buying process Great deal on my new 2019 chevy Colorado truck More
by Ron B
Employees Worked With
December 08, 2019
Paul Macchi was great and helped us go home with a truck! The overall atmosphere was upbeat and comfortable. Everyone was extremely nice and welcoming. Paul was outstanding and very knowledgeable about all of The overall atmosphere was upbeat and comfortable. Everyone was extremely nice and welcoming. Paul was outstanding and very knowledgeable about all of the trucks. Ty More
by Maddog07
December 03, 2019
Great service! Found the Jeep Grand Cherokee on Car Gurus that I wanted, went to Imperial Chevrolet and was helped by Jazz Kelley. Very quick process and very helpfu Found the Jeep Grand Cherokee on Car Gurus that I wanted, went to Imperial Chevrolet and was helped by Jazz Kelley. Very quick process and very helpful when getting the car I was interested in. Thank you to Jazz for the great service. More
by Marco Petrillo
Employees Worked With
Jazz Kelley
November 27, 2019
Great experience ! I worked with Paul Macchi in finding my daughter the best vehicle in my price range. Paul was great providing all the information I needed to make an I worked with Paul Macchi in finding my daughter the best vehicle in my price range. Paul was great providing all the information I needed to make an excellent choice. He was professional, knowledgeable, and a straight shooter which I appreciated very much. I was able to find and buy the right car with Paul's help. He made it stress free and we drove away with a car she loved. Thanks Paul ! More
by tlkelley22
Employees Worked With
November 27, 2019
Great service. Paul helped me search for and complete the sale of the truck in a timely manner. Thank you to Paul for the service. sale of the truck in a timely manner. Thank you to Paul for the service. More
by Arcone21
Employees Worked With
November 18, 2019
I want to imperial Chevrolet to look at a new Silverado which they have a tons When I decided to test drive one I went inside which there was no pressure from anyone. They had the truck ready to drive in 4 which they have a tons When I decided to test drive one I went inside which there was no pressure from anyone. They had the truck ready to drive in 4 minutes. I came back in an was greeted by Paul Macchi. Soft spoken and straight forward. After about 45 minutes of filling out paper work and coming to a deal. Which by the way was one of the easiest I've ever done. They sent me into the finance office where Mr Ahmad Al-Jallad took care of me. You all know the dreaded financial upsell.. but Ahman was easy going and it was a breeze in about 30 minutes I was the owner of a new Silverado! I highly recommend visiting Paul More
by Wtbroadley
November 16, 2019
Purchase of vehicle Paul Macchi worked with us through the entire process and was very professional and helpful. This is my third vehicle purchased through Immperial and Paul Macchi worked with us through the entire process and was very professional and helpful. This is my third vehicle purchased through Immperial and I am very satifified. More
by dcook_73
Employees Worked With
November 09, 2019
Very Happy I had a great experience at Imperial Chevrolet. Our salesman Paul Macchi was great. We found a great vehicle within our budget. I am very happy with m I had a great experience at Imperial Chevrolet. Our salesman Paul Macchi was great. We found a great vehicle within our budget. I am very happy with my purchase. More
by Cyndy
Employees Worked With
November 08, 2019
Extra Effort From just being a little curious to becoming an owner of a GMC Canyon speaks highly of Paul Macchi’s low key but unending enthusiasm and desire for us From just being a little curious to becoming an owner of a GMC Canyon speaks highly of Paul Macchi’s low key but unending enthusiasm and desire for us to find the right truck. We also believe that Mr. Ahmad Al-Jallad was both professional and entertaining at the same time. All in all, I’d say that the entire experience was a good one due to Paul’s efforts. More
by Jean
