Imperial Chevrolet

Best Salesman Award! After owning old run down cars for years, I finally decided it was time to buy something new. It was a very nerve racking experience but Josh Pepin wa After owning old run down cars for years, I finally decided it was time to buy something new. It was a very nerve racking experience but Josh Pepin was able to make the experience a piece of cake! I would only recommend Josh Pepin to anyone whose looking into a new vehicle! More

Car number four at imperial We had Ahmad and Josh helping us buy our fourth car at Imperial. They are the reasons we bought the car. Their personalities are such that you feel va We had Ahmad and Josh helping us buy our fourth car at Imperial. They are the reasons we bought the car. Their personalities are such that you feel valued and as if you’re buying a car from friends. They both were warm, sincere and the opposite of typical stereotypes. They were honest and transparent. They went above and beyond in our opinion. Josh saw we hadn’t been helped and though he was with someone else, he stopped to ask what we are looking for and promised to come back as soon as he was finished. We kept in contact via text throughout the buying process and he even responded when not working. Ahmad told us a heartwarming, personal story of his immigration to the US when he heard my husband had served in the war in his country. He didn’t have to tell us about his story, but he did. With both, it was NOT business as usual. Their customer service was above and beyond! More

Excellent Team I went to Imperial Chevrolet looking for a car after my car started having major problems. It took some work and looking around but Joshua Pepin my sa I went to Imperial Chevrolet looking for a car after my car started having major problems. It took some work and looking around but Joshua Pepin my salesman got me into a brand new 2019 Chevrolet Malibu.. he was very knowledgeable about the selection of vehicles we looked at and he made the process a comfortable one. Omar in finance also was a great help and did a lot to help get me into such an amazing vehicle. I would recommend going to imperial Chevrolet and asking for Joshua Pepin if you want a non stressful experience when looking for a vehicle. More

Great Experience My car was totaled, and I found a used Acura I liked at Imperial Chevy. My sales associate Josh, had exceeded my expectations for the car buying proce My car was totaled, and I found a used Acura I liked at Imperial Chevy. My sales associate Josh, had exceeded my expectations for the car buying process. It was seamless and easy, and I felt so comfortable. Josh answered all my questions, and went above and beyond to meet all my requests. He sent me video updates of my car, and spent time going over all the options with me at pick up. I would highly recommend this dealership, everyone was professional and so helpful. I would definitely go back to buy another vehicle. Thanks again! More

Cruze(ing) happily! After looking at the expansive selection of used Chevrolet Cruze automobiles online, I went to Imperial Chevrolet to take an initial look (and test dr After looking at the expansive selection of used Chevrolet Cruze automobiles online, I went to Imperial Chevrolet to take an initial look (and test drive) prior to bringing my daughter to do the same. I chose to come to Imperial Chevrolet because I had previously had two old cars serviced honestly and accurately at the dealership. I arrived at the dealership on a busy day without and appointment and waited only a few minutes before being professionally greeted by JD. JD was very attentive to the car I was looking for and to the specifications (including price range) that I was searching for. I drove two cars on the lot that afternoon and told JD that I would return with my daughter later in the week. Having just begun a new job after graduating college, my daughter was only able to come to the dealership on a day when JD was not working. I contacted JD by text message and he told me to go to Imperial anyway and that someone else would help us once we arrived. We arrived at Imperial and we were cheerfully greeted by Crystal. Crystal was also attentive to our requests and was in contact with JD via text throughout our visit. On the lot was a Cruze that had not been on the lot when I had previously visited, so that is the Cruze that my daughter took for a test drive. With the assistance of manager David Boratyn, Crystal (and JD), my daughter was able to make a deal for the Cruze that she test drove. As my daughter wanted to make the purchase of the automobile on her own, Ahmad patiently took the time to find the best financing option for my daughter and to explain everything to her even though it was late in the evening and close to closing time. I will be the first to admit that this mom is a pretty tough customer yet everyone, JD, Crystal, Dave, and Ahmad, was professional and patient making for a fantastic overall purchasing experience at Imperial Chevrolet. More

Great experience very polite and professional I went to Imperial Chevrolet looking for a full size sedan. I saw that this dealership had a great selection online and wanted to examine my options. I went to Imperial Chevrolet looking for a full size sedan. I saw that this dealership had a great selection online and wanted to examine my options. Matt was very attentive and listened to what I was searching for and he found the perfect car for my needs. I enjoyed the environment and pleasant people that work there. Omar who did the financing was very nice and professional. I highly recommend this dealership. More

Great Experience! Joshua Pepin was my salesman and Ahmad Al-Jallad my financial person. Both helped me return my lease car and purchase a new car. Really good experienc Joshua Pepin was my salesman and Ahmad Al-Jallad my financial person. Both helped me return my lease car and purchase a new car. Really good experience overall! Thank you Joshua and Ahmad. More

Fantastic Experience Eduardo Ramirez was my Sales Rep. and he made my entire buying experience easy and pleasant. I was thrilled with my entire experience from test drive Eduardo Ramirez was my Sales Rep. and he made my entire buying experience easy and pleasant. I was thrilled with my entire experience from test drive to pickup. Every feature of the vehicle was explained in detail and I was more than satisfied with the deal I received. I will recommend both Eduardo as well as Imperial to anyone buying a vehicle. More

Excellent Sales Experience Paul Macchi was my sales rep, helped we find the perfect car. Never tried to upsell but kept searching until we found the best car for what I needed ( Paul Macchi was my sales rep, helped we find the perfect car. Never tried to upsell but kept searching until we found the best car for what I needed (a reliable car for my daughter). Paul was great. Unfortunately I had to wait way too long to get into the business office but would still go back again. More

Fantastic Our salesman Ahmad Al-Jallad was great, he went above and beyond to help us get our first car, and we were very satisfied with the deal we got on the Our salesman Ahmad Al-Jallad was great, he went above and beyond to help us get our first car, and we were very satisfied with the deal we got on the vehicle. We cant thank Imperial Chevrolet enough! And Thanks to J.D. for his help too! More