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Imperial Chevrolet
Mendon, MA
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,307 reviews
July 29, 2019
bought a car My name is Bill Smith and I bought a car here and the salesman I dealt with is Chris Meehan. Chris went above and beyond to obtain me the vehicle I w My name is Bill Smith and I bought a car here and the salesman I dealt with is Chris Meehan. Chris went above and beyond to obtain me the vehicle I wanted. i would highly recommend this company and Chris. Very polite and outstanding service More
by mewilson30
Employees Worked With
Chris Meehan
July 29, 2019
New Car purchase with JD My experience was very good overall. My salesman Jomar DeLeon (JD) was very professional and friendly in addition to being very patient. I was not exa My experience was very good overall. My salesman Jomar DeLeon (JD) was very professional and friendly in addition to being very patient. I was not exactly sure what I was looking for and he spent quite a bit of time with me to ensure I was happy and comfortable. He made what is always a stressful situation more enjoyable. Thanks JD More
by Jill73
Employees Worked With
July 27, 2019
Great Truck and Experience I had a great experience and time dealing with Imperial. Moe Alomar my sales person was super and helped with everything we needed. The Finance team i I had a great experience and time dealing with Imperial. Moe Alomar my sales person was super and helped with everything we needed. The Finance team is also great especially Ahmad Al-Jallad who myself and my wife had dealt with in previous purchases. I recommend him highly as he is a down to earth person and will work with you to get you the best financial deal. Thanks all... More
by Mark8713
July 27, 2019
Great car and great service Paul Macchi made buying a car a great experience. He took the stress out of the whole deal. Great car .He and Celio worked hard to find the car I wa Paul Macchi made buying a car a great experience. He took the stress out of the whole deal. Great car .He and Celio worked hard to find the car I wanted. Would definitely do business with them again , More
by pgrn35!
July 25, 2019
One of the best car buying experience we've ever had!!! We could not be happier with the experience we had at Imperial. Josh and the Ahmad went above and beyond to find us the car that perfectly fit our ne We could not be happier with the experience we had at Imperial. Josh and the Ahmad went above and beyond to find us the car that perfectly fit our needs. (we have two elderly labs that needed a lower car to climb into, as well as more room to relax on the drive. we also needed more room for a 2 1/2 year old granddaughter that is with us a lot of the time!!) Everyone was very nice and helpful, and we plan to stay with Imperial for our car needs in the future, Thank you!!!! More
by pharr
July 23, 2019
Went Looking for one vehicle and ended up purchasing two This review is for the Salesperson (Paul Macchi) who braved the hot sunny afternoon to greet us and assist in finding the right SUV for my better half This review is for the Salesperson (Paul Macchi) who braved the hot sunny afternoon to greet us and assist in finding the right SUV for my better half :) and then helped to find the best truck to fit my needs. After a quick discussion with Paul M. he then pointed out several vehicles compare, never being pushy or even acting as the usual Car salesman everyone seems to expect at a dealership. We test drove one and when we arrived back , Paul M had already singled out several more vehicles. After comparing features and another test drive , we found the perfect car our needs. Paul M provided the best car sales experience ever, he was attentive to our needs and wants. After a quick trip to Dave Kerr for finance we moved onto a Ford 150 xlt Lariat for myself. We finished the financing for the truck the next day and Paul M was there to meet us and help to finish up our second car purchase that weekend. Paul followed up with us even after we took possession of the vehicles to make sure we were more than happy. If you are looking for a no hassle car purchase, look up Paul M at Imperial Chevrolet. I gave Paul 5 stars and the overall dealership would be 4 plus if able to select that More
by pvl001
July 23, 2019
Great Car, Great Service Great service. The salesman , Moe, was very helpful and knew just what I was looking for. Made sure I was happy and in love with my car. Would definit Great service. The salesman , Moe, was very helpful and knew just what I was looking for. Made sure I was happy and in love with my car. Would definitely recommend Imperial Chevrolet to my friends and family, More
by CindyCrawford
Employees Worked With
July 22, 2019
Great Service Great dealership. Firas helped me get a great car that was affordable and met my family's needs. Service with a smile. Firas was very helpful and ans Great dealership. Firas helped me get a great car that was affordable and met my family's needs. Service with a smile. Firas was very helpful and answered any questions that I had, and led me in the right direction for my vehicle purchase. I would highly reccomend this dealership and using Firas to help with your next purchase. More
by Stephanie123
Employees Worked With
July 22, 2019
Fantastic Service Brad by far went out of his way as a salesman, if you go to Imperial Jeep please go Brad and he will get you into the Jeep of your dreams. Brad by far went out of his way as a salesman, if you go to Imperial Jeep please go Brad and he will get you into the Jeep of your dreams. More
by Melissa Rivet
Employees Worked With
Brad Mancini
July 22, 2019
Once again Imperial Chevrolet came through. I went to look at a use Camaro and try to get out of a lease I wasn’t happy with anymore. I had Josh Pepin as my salesperson, we looked at the Camaro I went to look at a use Camaro and try to get out of a lease I wasn’t happy with anymore. I had Josh Pepin as my salesperson, we looked at the Camaro and I knew I wanted it. Once it was our turn to speak with Ahmad Al-Jallad my day got even better. He went to work on the bank for me so I could be as close to my payment I wanted as could be, and he really pulled through. I had my whole family with me and they took my kids to get them a slice of pizza in the break room. This is why I have kept coming back for years. My first deal was in 1995 for a used Jeep Wrangler and 11 cars and 24 years later I am still a satisfied customer. More
by Dan Hallock
