
Imperial Chevrolet
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,307 reviews
Fantastic Service, Great People I had a great buying experience. Every person that I came in contact with was super friendly and helpful. My family has gone there in the past to buy I had a great buying experience. Every person that I came in contact with was super friendly and helpful. My family has gone there in the past to buy cars and plans on giving future business to them as well. More
First time lease experience My elderly parents were very pleased with the service provided to them from Crystal. She was patient and made them feel at ease throughout the entire My elderly parents were very pleased with the service provided to them from Crystal. She was patient and made them feel at ease throughout the entire process. The sales manager and financial manager went above and beyond as well. I couldn’t be more pleased with their experience!! More
Amazing Service and Great Salesman I worked with Jazz Kelley at Imperial Chevrolet in Mendon on getting my first car as a college grad. Jazz made the entire process seamless with his gr I worked with Jazz Kelley at Imperial Chevrolet in Mendon on getting my first car as a college grad. Jazz made the entire process seamless with his great personality and knowledgeable answers to my questions. I would recommend using Imperial Chevrolet to anyone and everyone. Similarly, David Kerr in the finance department made getting a loan extremely simple and made sure that I got the best rate available. Great service! More
Great Experience My automobile purchasing experience was without a doubt a excellent one. I am pleased with my choice and the professional staff were patient, friendi My automobile purchasing experience was without a doubt a excellent one. I am pleased with my choice and the professional staff were patient, friending and easy to work with. To those reading reviews don't hesitate to visit this dealership as one won't be dissapointed. More
Car Bying Made Easy! I would highly recommend purchasing a car from Paul Macchi of Imperial Chevrolet I have purchased quite a few cars over the years. But thanks to Paul I would highly recommend purchasing a car from Paul Macchi of Imperial Chevrolet I have purchased quite a few cars over the years. But thanks to Paul this was by far the most pleasant and quickest process that I have been through. I believe that Paul truly had my best interest at heart. The best part was knowing he gave 100%. Thank you Paul, hope to do business with you again. Sincererly Jane E. More
Best buying experience I've ever known. Being a lady and buying several cars from other dealerships on my own has not always proven to be the best experience. I was told about Imperial and Being a lady and buying several cars from other dealerships on my own has not always proven to be the best experience. I was told about Imperial and the quality and integrity of the salesmen and I was very happy to find out it was true. Jazz Kelly was my salesmen. He was thorough and I was given good quality care. He understood my special needs as I am chemically sensitive and listened with understanding and patience. If you want a great buying experience, without a doubt go to Imperial. The follow up service is also great. I recently brought it in for the first service check up and oil change and I can't say enough about how great there service and care really is. I'll never go anywhere else to buy a vehicle again. Thank you Jazz and all the kind people at Imperial. More
Great experience working with Paul I am in the process of buying a pre-owned Acadia with Paul Macchi. It took me a few months to figure out exactly what I wanted. Paul was so patient an I am in the process of buying a pre-owned Acadia with Paul Macchi. It took me a few months to figure out exactly what I wanted. Paul was so patient and very helpful! He is easy to work with and really helped me get the best deal! More
Full disclosure I recently purchased a GMC Terrain from this dealership, I thought I had a pretty good rapport with my salesman Paul, until about a week later I was o I recently purchased a GMC Terrain from this dealership, I thought I had a pretty good rapport with my salesman Paul, until about a week later I was opening my drivers side backdoor and noticed a large bead of rust along the inside bottom of the door. I am a stickler for CARFAX and I looked it over closely and there was no indication there was a problem with the vehicle. I have a friend in the business and I showed him the door and he was shocked NOBODY mentioned this to me either by the salesman or the people detailing the car. I know this car was a lease because I saw the CARFAX, and I'm fully aware how they check these vehicles when the lease is over, and I'm sure they charged this person for the rust area. Upon further inspection we noticed the whole inside door panel and adjacent door jam has been re-painted , same color not same gloss level. Believe me I know I should have gone over this vehicle with a fine tooth comb, but this is a $22,000 vehicle with 30,00 miles not exactly winter beater. If the CARFAX is the bible here to sell cars lets try to be a little up front with the true facts. I truly feel they knew about the door and the re-paint because I NEVER received 1 text or email asking how I like my car.... I had a true professional repair the area. I have pictures of before and after. More
Worth the drive! Even though my husband and I live an hour away we decided to try Imperial because of their large inventory. Other dealers only had one or two cars in Even though my husband and I live an hour away we decided to try Imperial because of their large inventory. Other dealers only had one or two cars in the make and model that we were looking for. When we arrived we were greeted immediately and set up with our sales man, Joshua Pepin. Joshua was an excellent salesman. Joshua was never pushy and he was very knowledgeable of any of the cars we looked at. He took his time with us and made sure all of our questions were answered. Joshua helped my husband and I find exactly what we were looking for at the price we were looking to pay. We are very happy with our purchase and the professional and courteous service we received. Highly recommended!! More
I bought a new F-150 I recently bought a 2018 Ford F-150 from saleswoman Crystal. She was absolutely fantastic to work with. She was very kind and patient as I test drove I recently bought a 2018 Ford F-150 from saleswoman Crystal. She was absolutely fantastic to work with. She was very kind and patient as I test drove several vehicles and made me feel no pressure what so ever. The dealership was full of people that day and the vibe was very exciting and positive. There was a ton of inventory to choose from so finding something I liked was easy. Omar from the finance side made it a very relaxing transaction as we completed the deal. All in all, my experience with Imperial Chevrolet was everything I had hoped it would be. More