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Imperial Chevrolet

Mendon, MA

4.7
1,294 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,294 reviews

January 10, 2019

Salesman Paul Macchi was excellent, great customer service! Salesman Paul provided excellent customer assistance, he made sure that I was satisfied with the car I ended up buying. All the staff and management w More

by newcarguy 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2019 -

Imperial Chevrolet responded

Dear newcarguy2: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 10, 2019

Purchase of 2018 Chevrolet Traverse Premier What a wonderful purchase experience I just completed at Imperial Chevrolet!! After looking for a vehicle for the past year and not quite finding wh More

by Ironman5742
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Pepin, Jazz Kelley
Jan 10, 2019 -

Imperial Chevrolet responded

Dear Ironman5742: Thank you for your business and for taking the time to share your kind words about Jazz and your experience at Imperial Chevrolet. Jazz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 09, 2019

Always a pleasant experience! ive been a customer for well over twenty years im on my fifth truck and I can say I was satisfied with each sale. Always was greeted politely and wit More

by kgraichen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Foley
Jan 10, 2019 -

Imperial Chevrolet responded

Dear Kgraichen: Thank you for your business and for taking the time to share your kind words about Chris and your experience at Imperial Chevrolet. Chris and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 07, 2019

Success My husband was looking for a particular truck with particular options. Although the truck was not on the lot at the time of our test drives, our sales More

by newtruck
Recommend Dealer
Yes
Employees Worked With
Christopher Foley
Jan 09, 2019 -

Imperial Chevrolet responded

Dear Success: Thank you for your business and for taking the time to share your kind words about Chris Foley and your experience at Imperial Chevrolet. Chris and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 06, 2019

good plac to buy a car Found a truck I liked on their website, went there the next night to see in person. Was waited on after a few minutes and was on a test drive. Loved t More

by guylam1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Imperial Chevrolet responded

Dear guylam1: Thank you for your business and for taking the time to share your kind words about Firas and your experience at Imperial Chevrolet. Firas and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 06, 2019

Very Satisfied Customer I am a returning customer to Imperial Chevrolet. I purchased a car 3 years ago . I recently purchased another Chevrolet vehicle and was very satisfied More

by jazzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Dalomba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Imperial Chevrolet responded

Dear Very Satisfied Customer: Thank you for your business and for taking the time to share your kind words about Jean and your experience at Imperial Chevrolet. Jean and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 06, 2019

Amazing! Jazz was amazing from start to finish, he knew my fears and was able to get me into a car that suits my budget!!! I was a bit intimidated walking int More

by AplshaBrove1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim in finace, Jazz Kelley
Jan 07, 2019 -

Imperial Chevrolet responded

Dear EPerron: Thank you for the opportunity to earn your business and for taking the time to share your Imperial experience. I am very glad you enjoyed working with Jazz and the team at Imperial Chevrolet. We take great pride in delivering a stress-free buying experience. Please do not hesitate to reach out to us if we can be of any assistance. We're here to help. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 06, 2019

Pleasant Experience Paul helped us find a car that was affordable, comfortable, and suitable for our needs. He was honest about its features and price, answered all of ou More

by LisaSul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Imperial Chevrolet responded

Dear LisaSul: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 05, 2019

Easy to work with! Walked into this busy dealership without an appointment, but was able to get help very quickly. Turns out they had just sold the car I came in to see More

by Soligm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kerr, Joshua Pepin
Jan 07, 2019 -

Imperial Chevrolet responded

Dear Solign1: Thank you for the opportunity to earn your business and for taking the time to share your Imperial experience. I am very glad you enjoyed working with Joshua and the team at Imperial Chevrolet. We take great pride in delivering a stress-free buying experience. Please do not hesitate to reach out to us if we can be of any assistance. We're here to help. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 04, 2019

Kind sales rep Our sales rep worked very hard to find the right car for us at the right price. We could tell he was very happy for us when we picked up our new car. More

by Dalexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Imperial Chevrolet responded

Dear DAlexander: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

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