Back

Imperial Chevrolet

Mendon, MA

4.5
1,313 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
Contact Dealership

18 Uxbridge Rd

Mendon, MA

01756

Directions

By Type

Showing 1,313 reviews

December 23, 2017

Wonderful The best Customer Service provided by Jean Dalomba, his knowledge and Professionalism makes feel very confident and I bought the car. I'll refer the More

by lolisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean, Dalomba
December 22, 2017

Great Car buying Experience Dave Mello the manager at the new Imperial Hyundai was very professional and upfront .He was very knowledgeable about the vehicle we were interested More

by janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Mello ,Hyundai sales manager,Mike Walsh jr Hyundai Buisness manager, Brian Sceviour
December 16, 2017

Sales Mark detoma was the best salesman I've dealt with .he went above to make sure the sale went easy. I would definitely deal with him again. More

by Dswaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark detoma
December 03, 2017

Great visit at Imperial My salesman Jarred Morin and my financial manager Ahmad Al- Jallad were both very friendly and also very knowledgeable, made me feel very relaxed whil More

by Eleanor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wonderful Jarred Moran Excellent
November 29, 2017

Great experience!! Chris "Mac" McIntyre and Ahmad Al-Jallad were nothing but upfront and professional. They worked with me on every aspect of the car buying experience. More

by James J Morrissey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris McIntyre
November 26, 2017

Customer Went in for service and dealer supplies zero coffee drinks or snacks for customers what a joke !!! Instead they say we will give you a voucher for a c More

by Deepseaguy
Customer Service
Recommend Dealer
No
Employees Worked With
Harry Johnson
November 23, 2017

Excellent Service Team This was our first experience with Imperial Cars. We found them through an internet search for a particular vehicle we were looking for and they had 4 More

by joeperreault2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Fares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2017 -

Imperial Chevrolet responded

Thank you joeperreault2000 for taking the time share your recent Imperial Experience working with Firas, Dave, and Omar to purchase your vehicle. We greatly appreciate the opportunity to earn your business and your recommendation of our team in invaluable to our business. Sincerely, Michael Penner General Manager Imperial Cars Chevrolet, Ford, Chrysler Dodge Jeep Ram, Hyundai

November 18, 2017

Great sales person !!!! No pressure sales. Awesome experience with Firas. I would recommend him and the dealership to everyone. Also great service team Service Advisor Tim wa More

by Mentalward17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2017

Great Customer Service Bruce D'ambra, and the rest of the Imperial Chevy staff made my truck purchase a very pleasant and easy one. Bruce, the sales manager, personally made More

by ChuckE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce D’Ambra
November 13, 2017

Great experience! This was my first time buying from Imperial and honestly won't be my last. From the initial inquiry with the extremely upbeat Santos Cruzado to the kn More

by kgalluzzo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazz Kelley
...
83
...