Imperial Chevrolet

Great Dealer it was a wonderful experience. I will return to this dealer when I'm ready ready to buy my car. The customer service by the seller Jean Dalomba was in it was a wonderful experience. I will return to this dealer when I'm ready ready to buy my car. The customer service by the seller Jean Dalomba was incredible, I love his professionalism and his kindness as I was treated. I highly recommend this dealer and Mr. Jean Dalomba. Paul O. More

Great experience Jarred Morin and the rest of the team at Imperial made finding and purchasing my truck easy and stressfree. Thanks again for a great experience love t Jarred Morin and the rest of the team at Imperial made finding and purchasing my truck easy and stressfree. Thanks again for a great experience love the truck! More

Mohamed and Bruce my salesman Mohamed was helpful and personable, he had a good balance of friendship and professionalism to him. he gave me a good deal with the help o my salesman Mohamed was helpful and personable, he had a good balance of friendship and professionalism to him. he gave me a good deal with the help of Bruce, the sales manager. I had an aftermarket sunroof put in as well and Mohamed spent his day off making sure my car would be ready on time to the best of his ability. I would absolutely recommend these two to someone interested in buying a car here.I went back to this dealership 3 times in the 3 months I spent searching for a car because of Bruce. I look foreword to going back for my services and for my next purchase in the future. More

Faris I had a great experience with buying my car through imperial firas the salesman that helped me was beyond helpful couldn't have asked for more definit I had a great experience with buying my car through imperial firas the salesman that helped me was beyond helpful couldn't have asked for more definitely will be back in the future for any service for my car and future vehicles More

Buying 2017 Chevorolet Colorado I went to Imperial Chevorolet in Mendon to find out what I could get for a trade in. I was met in parking lot by Chris Mac Mcintyre in the parking lot I went to Imperial Chevorolet in Mendon to find out what I could get for a trade in. I was met in parking lot by Chris Mac Mcintyre in the parking lot. I've to say he's the friendliest salesperson I've ever met. He walked me around to the type of trucks we were interested in. He explained the GMC rebates or the 0% finaciancing. After looking around we say in his cubicle and he found the truck at his deck very quickly it had everything we were looking for. The trade in was fair but the the rebate he explained was the seal in,the deal. I was so happy that Chris let me take the truck home for awhile and for a ride with hubby. I went back to Imperial and Chris made us the best deal on our new truck. 2x hours later we drove the car off the lot. He really made our buying experience wonderful. I would highly recommend this dealership. & Chris went above and beyond to make us happy. We even received a $25.00 gift card for the Mendon Diner. More

Not happy with our experience Had and appointment to see a car. We were told the car would be waiting for us to view. They had the wrong car waiting. We asked for the car we were l Had and appointment to see a car. We were told the car would be waiting for us to view. They had the wrong car waiting. We asked for the car we were looking for and took it for a test ride. The salesman was tired and didn't seem like he wanted to be at work but he was nice. When we came in to talk price we were told that because our trade in didn't meet their requirements for the trade in assist we would have $1000 add to the online price so went from 15,944 to $16,944. We were told our car to trade it wasn't worth anything but they would try to put in for $100. This dropping price to $16,844. We informed the salesman we wanted their bottom line. My wife and I were looking to purchase the car under the 15,944. We were told the 16,844 was their offer but if we wanted to we could try to counter offer and see if it is excepted. my wife felt disrespected and that we were wasting our time so she said 14,000. The offer went in and the manager wanted to know why we put that offer and where we came up with the price. We said we averaged out what was online and threw out that price. The manager stated their prices are the lowest around but we have to find that out for ourself and said sorry we couldn't do business with you. We said sorry too and walked out. We returned home and found another dealer with the same make, model and similar mileage we called them and made an appointment for the next day. We are happy to say we purchased the car from the other dealer the car had more features and options and we paid $14,750. In a way we are glad for the bad experience as we did so much better somewhere else and were respected and welcomed. More

Most enjoyable purchase! Imperial Chevrolet was more than accommodating in getting my 18yr old son into his first nice car to help establish credit. From the initial on line c Imperial Chevrolet was more than accommodating in getting my 18yr old son into his first nice car to help establish credit. From the initial on line chat, to the greeting, sales personnel, and finance office, the employees of Imperial Chevrolet were amazing! I can't put into words how grateful I am to Imperial for getting my son into a safe and affordable vehicle to begin building credit on his own. The entire process was enjoyable and the crew as a whole made us feel comfortable and stress free. They treated my son with respect and ensured all actions were directed to him, keeping him engaged and informed during the entire process. Highly recommended you visit any of Imperials beautiful facilities as they will most certainly take care of your vehicle needs. Happy to have this as my son's first car buying experience and I will continue to deal with imperial myself moving forward. Bruce More