
Imperial Ford
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I was apprehensive approaching the dealership's entrance, but Tony D. was great at relieving my car buying worries and only pointed me towards vehicles that were a possible fit & with-in my criteria. To be h but Tony D. was great at relieving my car buying worries and only pointed me towards vehicles that were a possible fit & with-in my criteria. To be honest, he actually prevented me from making a decision I would have regretted later. It was nice , for a change, to finally be able to shop for a car without the hassle of pressured sales; and quickly too...Paperwork was approved and completed that same day. Imperial made finalizing the purchase easy and smooth. Tony D. even noticed a small issue and was already working on the resolution before I got the keys. Thanks Imperial for getting me back on the road! More
My husband and I were very happy with our recent Imperial vehicle experience. We consider ourselves lucky to have met Owen, especially due to his extensive knowledge of cars. We felt we were offered a very f vehicle experience. We consider ourselves lucky to have met Owen, especially due to his extensive knowledge of cars. We felt we were offered a very fair price for our trade-in and a great price on purchase. He kept us informed during the entire transaction, texting periodic updates. When we picked up the car, true to his word, the car looked even better than the day I test drove it…with a full tank of gas. Thanks to Owen for restoring our faith in the traditional car dealership experience!! More
This past December, I went to Imperial Ford to order a new Ford Ranger. When I arrived, I was greeted by Lynda Glassey and I knew immediately that she was the sales person I wanted to work with. Lynda w new Ford Ranger. When I arrived, I was greeted by Lynda Glassey and I knew immediately that she was the sales person I wanted to work with. Lynda was pleasant, very helpful and professional. She sat with me and we configured a new Ranger to order. Lynda explained every option and package in detail and made the ordering process easy and enjoyable. I happy to have met, and worked with, Lynda Glassey. Thank you, Lynda, for making my truck order and purchase a great experience! More
Lynda was extremely friendly and helpful while helping me select and lease my new car. She is a great communicator and a pleasure to work with. She even retrieved and returned the umbrella I left behind in m select and lease my new car. She is a great communicator and a pleasure to work with. She even retrieved and returned the umbrella I left behind in my trade-in! More
Dean Childs made car buying fun! He was great to work with and worked with my husband even days after to make sure we were completely satisfied. We continue to go back to imperial He was great to work with and worked with my husband even days after to make sure we were completely satisfied. We continue to go back to imperial because of their great service and knowledgable staff like Dean! We have recommended all their dealerships to all of our friends and recommend them to anyone reading this. More
The Imperial team and more specifically, Dean, were great to work with. Dean was very knowledgeable and took the time to connect with my fiancé and I personally throughout the process. This made the experien to work with. Dean was very knowledgeable and took the time to connect with my fiancé and I personally throughout the process. This made the experience extremely stress free. Dean definitely created a repeat customer. More
Lynda provided an incredible experience for my first car purchase! She went above and beyond to ensure that I was ready and comfortable to drive off the lot. She even added a bow and balloons after I joked purchase! She went above and beyond to ensure that I was ready and comfortable to drive off the lot. She even added a bow and balloons after I joked about always wanting them (I purchased during the Holidays). Thank you Lynda, my Ford Bronco Sport was the perfect fit for me! More
Eddie Kelley is the man to see. Bought my first car from Imperial, won’t be the last. Eddie has been my entire family’s preferred salesman for years, and now I understand how th Bought my first car from Imperial, won’t be the last. Eddie has been my entire family’s preferred salesman for years, and now I understand how that came to pass. Hassle-free, no stress, and a great deal at the end of the day. Everything one could want from a car buying experience. More
Lynda Glassey. My sales person Smart Patient and. very accommodating The first time I didn’t feel pressured looking at trucks My sales person Smart Patient and. very accommodating The first time I didn’t feel pressured looking at trucks More