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Imperial Toyota
Milford, MA
1,246 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,246 reviews
May 16, 2025
I recently worked with Gene in the service department. My experience was outstanding. Gene is a top professional with a tremendous command of the product line and service needs. I would recommend him t My experience was outstanding. Gene is a top professional with a tremendous command of the product line and service needs. I would recommend him to all customers for service. More
by Joegrillo18
Employees Worked With
May 13, 2025
Eugene Desroches in service deserves 5 star ⭐⭐⭐⭐⭐ for excellent customer service and satisfaction as he is punctual and listens excellent customer service and satisfaction as he is punctual and listens More
by wsk2790
Employees Worked With
May 01, 2025
Pleasant experience along with amenities & help from the service team, great work. Thank you Toyota :) service team, great work. Thank you Toyota :) More
by Astral_Rell
April 30, 2025
Jarett Viens did an amazing job on my service. Even though my vehicle was a Ford Expedition, the service advisor made sure all the work was completed successfully and on time. He provided photos o Even though my vehicle was a Ford Expedition, the service advisor made sure all the work was completed successfully and on time. He provided photos of the work and communicated any issues found. More
by Alan
April 30, 2025
Brought in my 2013 Rav 4 for an oil change and I was in and out quickly. Very good communication and efficiency. Devin was great to work with! and out quickly. Very good communication and efficiency. Devin was great to work with! More
by Sammy226
Employees Worked With
April 16, 2025
Curtis Jones, Service Advisor, took care of me today. He was awesome. He answered all of my questions and was professional in every way. He was awesome. He answered all of my questions and was professional in every way. More
by screechthx1138
Employees Worked With
April 16, 2025
Service Department folks are very professional and friendly. Service was completed in the time mentioned. friendly. Service was completed in the time mentioned. More
by l.bunnell9
Employees Worked With
April 12, 2025
Fawad was extremely helpful and answered every question we had, and was great to talk to during every day we were at the dealership we had, and was great to talk to during every day we were at the dealership More
by Ashwin N
Employees Worked With
April 12, 2025
They were clean, accommodating and didn’t pressure us. We had to purchase with our kids and Fawad was gracious, kind to them and taught them a bit of his heritage. I loved that! We had to purchase with our kids and Fawad was gracious, kind to them and taught them a bit of his heritage. I loved that! More
by Emily Codner
Employees Worked With
April 09, 2025
Fawad was quite quick to help me out and provided very good service, and was enjoyable to chat with while waiting for other information. good service, and was enjoyable to chat with while waiting for other information. More
by JG9
Employees Worked With
