Imperial Toyota

Honest, no xx, transparent thru the entire buying process. Bought a new Tundra and have been very happy with the process process. Bought a new Tundra and have been very happy with the process More

Thank you Fawad for taking care of the Tundra and addressing all the maint items addressing all the maint items More

AWFUL experience from start to finish. Car price wasn’t as advertised (because of small print xx around trade in value), then I was told there was no wiggle room until I was about to walk, Car price wasn’t as advertised (because of small print xx around trade in value), then I was told there was no wiggle room until I was about to walk, and suddenly they found the “room” and they honored the price. Every time I called with a question, I seemed to get different answers. When I called to ask about the amount that can be charged to a card for a down payment, my husband and I were given three different answers by three different people. When I picked up the car, the fuel was almost totally empty (great service), there were belongings from the previous owner in the center console(gives so much confidence in their detailing and cleanliness), the back wipers don’t work and need to be replaced (there isn’t even blade on it - are you kidding me?), and now, only two weeks later, the CHECK ENGINE LIGHT IS ON and I am being told they will only repair it at a FARTHER Imperial location from me - DESPITE THE FACT that they will have to ship it to the closer one to repair it anyway!! I wish I was making this up - it is RIDICULOUS. This is AFTER selling me a $3000+ warranty and telling me that this covered me for EVERYTHING and that I could repair it ANYWHERE I WANTED with NO LIMITATIONS - but suddenly this expensive warranty doesn’t “kick in” until after the used car dealership warranty ends - a fact that no one bothered to mention at the time and no one seems to be able to answer for what length of time this is dealership policy even lasts. The woman I spoke with on the phone to confirm all of this was very rude and kept repeatedly talking over me and was completely unhelpful as well. 100% will NOT return - avoid buying your car here if at all possible. It is NOT worth it. More

I've been going to Imperial for many many years. Service writers at Imperial Toyota are very good at what they do. I always have a good experience working with that team. Service writers at Imperial Toyota are very good at what they do. I always have a good experience working with that team. More

Convenience is a must & imperial Toyota provides that’ ain’t with impeccable customer service accommodations & much more ! ain’t with impeccable customer service accommodations & much more ! More

Great service! They fixed the problem in my car very fast! Fernanda and Emily helps me a lot! They fixed the problem in my car very fast! Fernanda and Emily helps me a lot! More

I’m writing to express my sincere appreciation for the outstanding service I received from Soamy Morales during my recent visit to your service center. From the moment I arrived, she was professional, co outstanding service I received from Soamy Morales during my recent visit to your service center. From the moment I arrived, she was professional, courteous, and incredibly helpful. She took the time to clearly explain the work being done on my vehicle, kept me updated throughout the process, and ensured that everything was completed efficiently and to the highest standard. It’s rare to encounter someone who combines strong technical knowledge with such genuine care for the customer experience. Thanks to Soamy, what could have been a stressful situation was handled smoothly and with a personal touch that truly stood out. Please pass along my thanks and recognition to her—it's well deserved. I’ll be recommending your service center to others and will return with confidence for any future needs. More

Quick response Service advisor with knowledge Give out free car wash coupon Waiting area was clean out free car wash coupon Waiting area was clean More

I cannot say enough about the entire team at Imperial Toyota! They helped me with purchasing a CPO 2024 Toyota Corolla LE sedan in November 2025, and made the process so smooth and easy. It was a pleasur Toyota! They helped me with purchasing a CPO 2024 Toyota Corolla LE sedan in November 2025, and made the process so smooth and easy. It was a pleasure doing business with them, and I plan to do so going forwards. More

I would just like to thank Curtis Jones for his help with me today. Outstanding customer service. I need an oil change and he was able to get me taken care of. Looks like a great staff over there to imperial me today. Outstanding customer service. I need an oil change and he was able to get me taken care of. Looks like a great staff over there to imperial Toyota. Thank you again Curtis really appreciate it. More