Imperial Toyota

I always go to Gene D in the Service Dept. He’s always on top of everything and helps me with whatever I need - and it really makes a difference to have a go-to person you can count on these d He’s always on top of everything and helps me with whatever I need - and it really makes a difference to have a go-to person you can count on these days. He’s super responsive on email and phone and makes it all just so much easier and better of an experience to navigate my service needs. Thanks for everything Gene!! More

Jarett was very helpful and explained the service report to me. He answered all of my questions and was very nice. His colleagues kept coming over to ask him questions and he helped all of them with great k to me. He answered all of my questions and was very nice. His colleagues kept coming over to ask him questions and he helped all of them with great knowledge. More

I always receive great service at Milford Imperial Toyota. They have great attention-to-detail and take time to speak to all concerns. Toyota. They have great attention-to-detail and take time to speak to all concerns. More

As a customer at this dealership today (6-27-2025) I was very impressed with the service department. I was treated respectfully, professionally and in a friendly manner. All my questions and concerns w was very impressed with the service department. I was treated respectfully, professionally and in a friendly manner. All my questions and concerns were addressed to my satisfaction. I was given documentation at the end of my visit that was easy to read and clearly listed the services provided. Future suggestions were provided to ensure my safety for traveling in my vehicle. I would highly recommend this dealership to my family and friends. More

The folks at Imperial were very good to work with in our recent Toyota Tacoma purchase. They helped me identify the truck I was looking for and were fair in how they worked with me on my trade-in vehicle. recent Toyota Tacoma purchase. They helped me identify the truck I was looking for and were fair in how they worked with me on my trade-in vehicle. Majed was very professional and helpful throughout the process. Overall, the experience was smooth and easy. More

Greatest service, greatest staff! ! So freindly, so helpful! Special super thank you to Curtis Jones!! ! So freindly, so helpful! Special super thank you to Curtis Jones!! More

Glad I found my new Toyota Dealer! I am new to the area. The back hatch shock on my Rav Prime broke. I brought it to Imperial and they were able to fix it, no problem. They even offere I am new to the area. The back hatch shock on my Rav Prime broke. I brought it to Imperial and they were able to fix it, no problem. They even offered complementary transport to/from dealership. Curtis was helpful and answered all my questions.. More

They sold me a 2018 Mazda CX-5 Touring that they claimed was repaired and recently serviced before I took it. O way. They would have seen these issues clearly if it had been looked at. From day 1 I've had n was repaired and recently serviced before I took it. O way. They would have seen these issues clearly if it had been looked at. From day 1 I've had nothing but trouble. Bad engine, bad brakes, bad exhaust, bad SkyActiv system, bad $2k extended warranty, and did not honor the 30 day guarantee to fix. I was told to fix the SkyActiv, I needed to commit fraud with my insurance company. I also was told there was nothing wrong with the brakes, but its still happening. Again, I was told I had to pay $700 out of pocket for the door foam guard. All within the 30 days. This has ruined me financially and mentally. More

To all the representatives & technicians. Thank you for your services & work to be finished in a timely manner Thank you for your services & work to be finished in a timely manner More

Easy to work with. Great staff. Efficient. Very satisfied with my time at imperial Toyota and working with Fawad! Great staff. Efficient. Very satisfied with my time at imperial Toyota and working with Fawad! More