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Imperial Toyota
Milford, MA
1,250 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,250 reviews
August 01, 2022
I found the car online and went to look at it. I was so fortunate to get Hany as a salesman. He was fabulous. It was a painless experience. The car is beautiful. Just what I was looking for. I was so fortunate to get Hany as a salesman. He was fabulous. It was a painless experience. The car is beautiful. Just what I was looking for. More
by annpilot
Employees Worked With
Hany Arian
July 29, 2022
DEVIN WAS EXCELLENT, HE TOOK GREAT CARE OF MY VEHICLE AND WAS VERY INFORMATIVE THROUGH OUT THE PROCESS. I RECOMEND TO SEE HIM FOR SERVICE. THANK YOU FOR HELPING ME OUT WAS VERY INFORMATIVE THROUGH OUT THE PROCESS. I RECOMEND TO SEE HIM FOR SERVICE. THANK YOU FOR HELPING ME OUT More
by EC
July 24, 2022
The agent that I selected never contacted me although a manager sent me an email to check if they had contacted me but after that nothing. manager sent me an email to check if they had contacted me but after that nothing. More
by Ninovene
Employees Worked With
July 20, 2022
unhappy had to come in 3 times down time same issue, but Sean Foley and Jarett Viens solved Sean Foley and Jarett Viens solved More
by TONY
July 13, 2022
Jarrett Viens was very helpful and quick servicing my highlander.. completly satisfied... Sean Foley was helpful as well setting appt. last minute ..thanks highlander.. completly satisfied... Sean Foley was helpful as well setting appt. last minute ..thanks More
by dgavin67
July 07, 2022
Excellent customer service and a very knowledgeable sales team. Nick, Desiree and Pat were extremely helpful. They also have the lowest prices around on vehicles new and used. I highly recommend Imperial to team. Nick, Desiree and Pat were extremely helpful. They also have the lowest prices around on vehicles new and used. I highly recommend Imperial to anyone looking to purchase their next vehicle. More
by johnb0409
July 06, 2022
Patient and courteous. Very informative and kindly walked us through leasing our 2022 Toyota Corolla LE. On the day of pickup of our new car, Majed showed us all the feat Very informative and kindly walked us through leasing our 2022 Toyota Corolla LE. On the day of pickup of our new car, Majed showed us all the features and operating information that we needed. Thank you Majed. More
by mcalleri
July 01, 2022
Sean was so helpful with all my car questions and I recieved great service from him. Very friendly and helpful . Would highly recommend this company. recieved great service from him. Very friendly and helpful . Would highly recommend this company. More
by Moochie2005
Employees Worked With
July 01, 2022
Elisa was a great service writer to me helped me out with all my concerns APerry 2012 RAV4 all my concerns APerry 2012 RAV4 More
by APerry
June 30, 2022
Every time I go to the dealership, I am well taken care. Everyone is friendly and helpful. I recently purchased my third Toyota Highlander and cannot be happier! I cannot recommend this dealership enough! Everyone is friendly and helpful. I recently purchased my third Toyota Highlander and cannot be happier! I cannot recommend this dealership enough! More
by corbett.becky
Employees Worked With
