Imperial Toyota - Service Center

I came in for service on the vehicle I purchased in October. Devin was my service advisor and he was great! My vehicle was done fast and I will definitely be back! October. Devin was my service advisor and he was great! My vehicle was done fast and I will definitely be back! More

I can’t say enough great things about my recent visit to Imperial Toyota. From start to finish, the experience was top-notch, and a huge part of that was thanks to Curtis Jones. Curtis provided exceptional Imperial Toyota. From start to finish, the experience was top-notch, and a huge part of that was thanks to Curtis Jones. Curtis provided exceptional customer service—friendly, knowledgeable, and incredibly professional. He went above and beyond to make sure I felt comfortable and informed every step of the way. What really stood out to me was the transparency of the service center. There were no surprises or hidden fees—everything was clearly explained upfront. The team took the time to walk me through the process, provided honest recommendations, and kept me updated throughout. It's rare to find that level of integrity and clarity these days, and it really builds trust. Thanks again to Curtis and the entire Imperial Toyota team for making what could have been a stressful experience into an easy and even enjoyable one. Highly recommend this location to anyone looking for quality service and a team that truly cares! More

I recently worked with Gene in the service department. My experience was outstanding. Gene is a top professional with a tremendous command of the product line and service needs. I would recommend him t My experience was outstanding. Gene is a top professional with a tremendous command of the product line and service needs. I would recommend him to all customers for service. More

Eugene Desroches in service deserves 5 star ⭐⭐⭐⭐⭐ for excellent customer service and satisfaction as he is punctual and listens excellent customer service and satisfaction as he is punctual and listens More

Pleasant experience along with amenities & help from the service team, great work. Thank you Toyota :) service team, great work. Thank you Toyota :) More

Jarett Viens did an amazing job on my service. Even though my vehicle was a Ford Expedition, the service advisor made sure all the work was completed successfully and on time. He provided photos o Even though my vehicle was a Ford Expedition, the service advisor made sure all the work was completed successfully and on time. He provided photos of the work and communicated any issues found. More

Brought in my 2013 Rav 4 for an oil change and I was in and out quickly. Very good communication and efficiency. Devin was great to work with! and out quickly. Very good communication and efficiency. Devin was great to work with! More

Curtis Jones, Service Advisor, took care of me today. He was awesome. He answered all of my questions and was professional in every way. He was awesome. He answered all of my questions and was professional in every way. More

Service Department folks are very professional and friendly. Service was completed in the time mentioned. friendly. Service was completed in the time mentioned. More

I purchased our 2019 Toyota Prius at Imperial Toyota of Milford. I have continued to use their services for the excellent service and maintenance offers. Milford. I have continued to use their services for the excellent service and maintenance offers. More