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Imperial Toyota - Service Center

Milford, MA

4.9
396 Reviews

396 Reviews of Imperial Toyota - Service Center

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July 17, 2025

I've been going to this dealership since they opened and have been bringing my Tacoma there ever since. More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Thank you Curtis Jones for your excellent assistance as my Service Advisor!!You are fantastic and so helpful! More

by Cathy Kilcoyne
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Curtis Jones was very knowledgeable and friendly! He made my visit as enjoyable as going to the dealership can be! Thanks again to you for being such a nice employee! More

by Lydiay78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Gene has been my service advisor for years. He’s knowledgeable and professional. Gene updates me throughout the entire process and provides recommendations according to the needs for my vehic More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

’ve been getting my oil changes and service at this Toyota dealership for years, and Gene is always my go-to service provider. He consistently goes above and beyond to ensure everything is done right a More

by Erin S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

I always look forward to seeing my service advisor! He always puts me at ease! I highly recommend Jarett Veins!! More

by brentselby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

I always go to Gene D in the Service Dept. He’s always on top of everything and helps me with whatever I need - and it really makes a difference to have a go-to person you can count on these d More

by KateC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Jarett was very helpful and explained the service report to me. He answered all of my questions and was very nice. His colleagues kept coming over to ask him questions and he helped all of them with great k More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

I always receive great service at Milford Imperial Toyota. They have great attention-to-detail and take time to speak to all concerns. More

by zachtrulby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

As a customer at this dealership today (6-27-2025) I was very impressed with the service department. I was treated respectfully, professionally and in a friendly manner. All my questions and concerns w More

by Ssmith4095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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