Imperial Toyota - Service Center

I recently had my Highlander serviced at Imperial Toyota. I have used only them since purchasing my 2016 Highlander and I've been very pleased. This time I dealt with Jarett and he was professional and st I have used only them since purchasing my 2016 Highlander and I've been very pleased. This time I dealt with Jarett and he was professional and stayed in contact with me throughout the needed service, so that I knew exactly what they were doing and why. I will continue to use Imperial for all my service needs. Jarett made it a pleasure dealing with this dealership. I feel much safer in my car now that the service is completed. They picked up my car from my home and returned it to me and all of their workers were kind and respectful. Thank you for a job well done. More

My vehicle gets excellent care and service each time I bring my vehicle into Imperial Toyota for service. My car is taken right in and I have a comfortable clean lounge to wait in. I also own an Imperial bring my vehicle into Imperial Toyota for service. My car is taken right in and I have a comfortable clean lounge to wait in. I also own an Imperial Hyunda Sonata same great service. More

I continue to bring my 2022 Toyota Prius Prime to Imperial Toyota because I am convinced that they are thorough and professional. On my last vist, I met with Gene Desroches in the Service Departmen Imperial Toyota because I am convinced that they are thorough and professional. On my last vist, I met with Gene Desroches in the Service Department and found him to be both very personable and professional. I plan to continue bringing my Toyota to Imperial Toyota. More

As per usua,l my trip to Imperial Toyota in Milford, MA, was fine. My car was taken immediately after I drove into the service bay. My service advisor, Gene Desroches, was quick but answered all my questi was fine. My car was taken immediately after I drove into the service bay. My service advisor, Gene Desroches, was quick but answered all my questions, including one about my car's Blind Spot Monitor system. The waiting area at Imperial is really comfortable and makes waiting for your service a pleasant experience. More

Devin was my advisor. He was very friendly and the service was completed quickly. Would highly recommend He was very friendly and the service was completed quickly. Would highly recommend More

Very professional and helpful service department. Since Imperial took over this dealership, we've had a much more pleasant experience. Since Imperial took over this dealership, we've had a much more pleasant experience. More

Efficient. Knowledgeable and friendly staff. Explained well what the car window problem was. Works well now! Knowledgeable and friendly staff. Explained well what the car window problem was. Works well now! More

I bought my new Camry a few months back from Bruno and Bob the manager. Both of these guys were excellent to deal with. They took care of me start to finish! a week or two ago I took my car in for its fi Bob the manager. Both of these guys were excellent to deal with. They took care of me start to finish! a week or two ago I took my car in for its first service just to have a checked out and the service guy was awesome. Explained everything to me his name was Jarret. He even took the time to help me find on the website all the accessories to my car and help me download it! Thank you guys I really appreciated the time and effort . Stephen Gerard . Milford mass More

Amazing service. Kept promises. Reliable and punctual. Comfy chairs in waiting room. On time and free car wash. Kept promises. Reliable and punctual. Comfy chairs in waiting room. On time and free car wash. More

I bought my car in October 2022 at imperial Toyota in Milford mass. After six months of driving my car, my “low air in tire tire light” went on. I called Toyota and it didn’t take long for me to get an a Milford mass. After six months of driving my car, my “low air in tire tire light” went on. I called Toyota and it didn’t take long for me to get an appointment. The service person I dealt with was Curtis Jones. He was so kind and very professional and he said to me while you’re here do you want us to rotate your tires so you don’t have to come back. I was almost on my 5000 mile tire rotation check up. He saved me a lot of time by not having to come back and took care of it. I was very grateful and very appreciative that he offered me those services on the same day. Anytime in the future when I need work done on my car, ask for Curtis Jones. More