Indy Auto Man

The WORST dealership I have ever worked with. They tried to rip me off with bogus fees and add one plus quoted me an interest rather of over 13% when I went down the street and was quoted 6.2% b They tried to rip me off with bogus fees and add one plus quoted me an interest rather of over 13% when I went down the street and was quoted 6.2% by 3 different dealerships. Stay away from these people. They are xxxx. More

I told them I would buy a car and they sold it from under me. They only want your money. Your business is irrelevant to them. me. They only want your money. Your business is irrelevant to them. More

Boy, trying to find a way to get a review posted about this company has been nearly as challenging as working with them! We bought a 2012 Honda Pilot from them in 2019, and I probably should have expected this company has been nearly as challenging as working with them! We bought a 2012 Honda Pilot from them in 2019, and I probably should have expected the problems we have had based on how unpleasant our interaction with the manager was at that time. I don’t know his name or I would share it. We bought a warranty with our car which has been included in every payment we have made since then. When we called to use our warranty recently on broken struts, Jake told my husband that the warranty company had folded but that they would cover the struts as a good faith thing. This at first seemed good, but when I realized we had been paying for a warranty all along that was not in effect, it seemed like it was just the right thing for them to do. Jake said he would get back to my husband about whether they were finding a new warranty company. This was months ago. Meanwhile, our car payment has remained the same, with the extra $50/month going towards the non existent warranty. About 5 weeks ago my husband reached out again about another thing that has broken that we need assistance fixing. I believe he was directed to email Curtis. I don’t have the exact details there, but suffice to say 5 weeks have gone by and all we have heard is that Curtis suggested we should contact Jake. Jake has not responded to my husbands emails or his phone call. I called today and asked to speak to Jake’s supervisor but they said Jake is everyone’s supervisor. I HATE to write a bad review, but I just feel obligated to warn people that you will be on your own after your purchase. We had an issue 2 years ago that took several months to get anyone to call us back about. I know people are working hard, I’m sure Jake is too, but past customers who are still paying you for a warranty that doesn’t exist should be responded to without having to resort to writing a review. If I had had any idea we would have had to spend this much time on calls and emails I absolutely would never have purchased from Indy Auto Man. I feel compelled to warn you all. More