Inver Grove Toyota

Great Service Department I had regular maintenance done on my Prius C this morning. Everyone is very friendly and helpful. Nice waiting area with cookies and coffees. Car wash I had regular maintenance done on my Prius C this morning. Everyone is very friendly and helpful. Nice waiting area with cookies and coffees. Car washed and delivered right to the door when I was ready to go. More

Excellent Car Buying Experience Not all dealerships are created equally. I traded in my car for a 2016 Toyota Camry, and it was a hassle free experience for me. The staff, in parti Not all dealerships are created equally. I traded in my car for a 2016 Toyota Camry, and it was a hassle free experience for me. The staff, in particular Casey Junker were professional and upfront. I highly recommend Inver Grove Toyota. Greg Young More

Completely satisfied as expected. Over the years the service at this dealership has been so wonderful that my expectations are high. They just don't let me down...ever! My car is a 2 Over the years the service at this dealership has been so wonderful that my expectations are high. They just don't let me down...ever! My car is a 2000 Toyota Echo. No one but your service staff has ever touched it mechanically and no other dealership or car repair shop ever will. It runs as smooth as silk and I attribute that to the excellent care it has received at this location. I will eventually have to purchase a new car and I wouldn't consider buying a car at any other dealership. The bad news is that if your service department continues to keep my little red tomato can on the road, that may not be for many more years. As expected, Dee bent over backwards to take care of me and I was lucky enough to run into Steve Edmonds while I was there. I understand he was promoted to manager. Smart move because words just won't describe how great it was to work with him. Dee is just as good but I don't have much history with her, yet. I should mention that even the cashiers were professional and personable. Actually we had a few laughs together. I always feel like I've received quality parts and service when I come in. My verbal contract with Steve, many years back, was it is my responsibility to pay the bill, whatever amount it is. It is your responsibility to guarantee this car never leaves me sitting along side the road, broken down. The one time the A/C belt seized the engine and the car would not start, it happened in my own garage. You continue to uphold our 'contract'. Keep up the good work. More

efficient and knowledgeble Timely updates as needed. Great service. and efficient. Sara Snyder presented us with the problems we had, gave us the alternatives we had and the co Timely updates as needed. Great service. and efficient. Sara Snyder presented us with the problems we had, gave us the alternatives we had and the costs attached. More

Oil change plus I brought in my car for an oil change. I was asked if I wanted the tires rotated and "the usual" but nothing more was said, to which I agreed. When I brought in my car for an oil change. I was asked if I wanted the tires rotated and "the usual" but nothing more was said, to which I agreed. When I got the summary when paying the bill I noticed that air filters were changed. I trust they needed it, but actually no one asked me anything about air filters. I don't know the first thing about air filters so if I had been asked about them I would have confessed my ignorance and asked for more explanation! I trust they needed to be changed, but all I'm saying is it would have been nice to have more of a breakdown or explanation of possible service. I needed someone to check out a rattle, which did happen. But according to the summary, the rattle was fixed, but according to the service person it wasn't, and by experience, it most definitely wasn't fixed. I will contact the service and schedule another time. More

Efficient and pleasant service Maintenance of your vehicle is made easy at Inver Grove Toyota. Jill efficiently in processed our car, updated me on the progress and left me feeling Maintenance of your vehicle is made easy at Inver Grove Toyota. Jill efficiently in processed our car, updated me on the progress and left me feeling confidant that the vehicle was throughly service and checked out. The space provided for waiting is comfortable and before I knew it I was on my way. More

On time, efficient, great customer service provided This particular service experience was really great - service agent heard my requests and responded directly to them and within less time than anticip This particular service experience was really great - service agent heard my requests and responded directly to them and within less time than anticipated. Service agent provided very good update on my Prius and the overall cost was very reasonable. More

Excellent car-buying experience. This was my second car buying experience at Inver Grove Toyota, and I would not hesitate going back there to purchase another vehicle when the need ar This was my second car buying experience at Inver Grove Toyota, and I would not hesitate going back there to purchase another vehicle when the need arises. Our salesperson was very friendly and helpful, as well as being extremely knowledgeable. We are able to agree quite quickly on a fair price for the vehicle I purchased, and I received a fair and reasonable offer on the vehicle I traded in. In fact, all of the staff I encountered during the entire car-buying process were very "customer service oriented." All in all this was a positive experience. More

Prompt service and repair I've always appreciat d the quality of service here over the years. Jill was very knowledgeable and answered all my questions at the check in desk, I've always appreciat d the quality of service here over the years. Jill was very knowledgeable and answered all my questions at the check in desk, and provided me with accurate information and available services. She was friendly, effiecinet, and very attentive. More

Wonderful Customer Service I take my car in for service on a regular basis. Khiry Hawkins is always so polite, attentive and helpful! Thanks for making car repairs easy. Ol I take my car in for service on a regular basis. Khiry Hawkins is always so polite, attentive and helpful! Thanks for making car repairs easy. Olivia Mulvey More