Inver Grove Toyota

It was such a easy and exciting feeling! Ruben definitely knows what he’s doing and josh makes it possible for it to happen! Thanks guys! knows what he’s doing and josh makes it possible for it to happen! Thanks guys! More

Peter went out of his way to help me out on a deal, the dealership tried there best to help me out on buying a car. dealership tried there best to help me out on buying a car. More

Great service!! Loved the way Ruben explained the details to me and helped me! The team was also super friendly and made me feel comfortable! to me and helped me! The team was also super friendly and made me feel comfortable! More

Lindsay helped me with my lease ad did a great job! I will definitely be back in 3 years ! I will def recommend fam and friends! will definitely be back in 3 years ! I will def recommend fam and friends! More

thanks to Toyota for such amazing beautifuk truck, and thanks so much to Ruben he is definily a good seller He is a very respectful and very kind in customer service, Toyota should feel proud to have him thanks so much to Ruben he is definily a good seller He is a very respectful and very kind in customer service, Toyota should feel proud to have him as a great seller and professional More

I have used the service department since buying my Prius in 2012 and have never been disappointed. The staff is friendly and helpful. So many of them have been there for years....which says they must like w in 2012 and have never been disappointed. The staff is friendly and helpful. So many of them have been there for years....which says they must like working there! I will always take my car to Inver Grove Toyota!! More

The employee did a great job helping me out and making it so I got what I wanted in the deal. the customer service was great. Peter was very respectful and checked on me while waiting for the overwork to be so I got what I wanted in the deal. the customer service was great. Peter was very respectful and checked on me while waiting for the overwork to be filled. More

Used car salesman D. set up a test drive/visit with me at 2:30 pm on 1/18/21 to review couple of $30,000 vehicles. I arrived promptly at 2:30 and had receptionist page him. 10 minutes, passed, she paged him 2:30 pm on 1/18/21 to review couple of $30,000 vehicles. I arrived promptly at 2:30 and had receptionist page him. 10 minutes, passed, she paged him again. another 10 minutes, in which 2 other guys asked if I need help, I said waiting for D. oh, he will be up in a couple minutes. I stand up front for 25 minutes, getting very hot, yes place is busy, but no text, no call, no check in, no substitute sent by D. At 2:55 D. shows up, introduces himself, no apology, I mention 2:30 appt set by him,- Oh "got chatting with a customer, my apologies" Gets me keys, I mention taillight busted in vehicle #1 as we approach it, Directly below broken taillight is small dent in bumper, with touch up paint on it, I point dent out, he looks and says must of been done in lot, likely light on order, strange, coincidence, this guy full of BS or knows less than I do about cars? I complete test drive and walk over to where D. is sitting with another customer, and ask for another test drive with vehicle #2. He pulls it up to door and returns to customer quickly. I drive off, leaving lot, ALERT warning comes on, NO KEY DETECTED (push button start- idiot pocketed the keys) Means vehicle is going to stall out as I get on highway at 20F outside, leaving me stranded. He does this stuff for a living? I quickly swing back into lot, park vehicle, leave in disgust. I got 1 sentence out of D. regarding model I was interested in, and about 4 minutes of his precious time when he set up the meeting. Treatment I received is not professional, respectful, or indicates a high quality place. And I want to give them $30,000 of my hard earned green backs? I did call used car sales manager C. and related my experience to help them improve, and he agreed unacceptable to leave me hang for 25 minutes without notice, apologized for treatment, said would address it. That was good, maybe they improve, but will take my business elsewhere as appears management allows that type of behavior in its employees, otherwise D. would not be working there. Perhaps a one off experience, but not a good experience in my case. Will spend my money elsewhere, you make your call. More

Excellent Experience! We have had some negative Excellent Experience! We have had some negative experiences in the past with car buying. We drove an hour from home to come see Ruben at Inver Gro Excellent Experience! We have had some negative experiences in the past with car buying. We drove an hour from home to come see Ruben at Inver Grove Toyota because we wanted a different experience. And a different experience is what we had! We had a 9am appointment and Ruben had the vehicles pulled up front ready for us. He was very knowledgeable and you could tell he cared about his customers. The finance department was also very personable. Overall we had a fantastic experience working with Inver Grove Toyota. More

Excellent service and Ruben King helped us with every question we had. Thanks Ruben King for the help. I am very happy with my new car. question we had. Thanks Ruben King for the help. I am very happy with my new car. More